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EZContacts Reviews Summary
EZContacts has a rating of 3.8 stars from 6,623 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZContacts most frequently mention great price, new glasses and live chat. EZContacts ranks 3rd among Contact Lenses sites.
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The site was easy to navigate. Prices were clearly posted and no tricks were played about discounted prices only being applicable if you do the mail in rebate. I like that they are returnable if necessary.
Seems like the rayban that i got is fake! I brought the sunglasses to the rayban store for adjustment and they were surprised with the big gap between the lens and the frame.
I saw that a Rayban frame options online had a "Ships same day" note, so I select it, given my old glasses were on their last legs.
Customer service verified my prescription I input a couple days later, presumably cause I'm blind as could be and they had to confirm. All good.
A couple weeks go by and I'm getting frustrated. Finally, after almost a month after placing my order, it came. Standard issue product, they work. Decent price. Responsive team. Just dang that took a lot longer than what was advertised online and the expectations made by support.
Thank you for carrying the Boston Original contact lens products. My eyes hate the "advanced" and no one carries the product in the stores.
The service is terrible been waiting 3 weeks for my order and everytime I ask about my order I'm told that it will be shipped in 2 to 4 business days then after the time nothing has been shipped If I could give negative stars I would
I ordered a simple pair of glasses and was told 3 times that they would ship in the next 2-3 days. It has now been 3 weeks since I placed the order and they now have no idea when they will ship. The few dollars a saved is not worth all the aggravation they put you through. Avoid this company at all costs.
When you return the contacts do to wrong prescription they charge you over $559.80!00 for shipping fee! Rip off!
Impossible to reach via phone or email. Call your credit card and pull back payment. You will hear from them.
Hello,
Hi I need to talk to someone regarding my order # *******. I have had about 24 contacts that are either defective come inside out and won't go on correctly, ripped or just aren't the proper shape in my order I opened and I have had to just toss them. A couple could just be bad luck but this many is concerning and these contacts are not cheap and I can't afford to just throw away money like this. How can we remedy this situation? Can replacement contacts be sent or a credit to my credit card. I look forward to speaking with you regarding this issue.
Thank you,
Desirae
I have been buying from EZ Contacts for almost 4 years. Love their prices and quick shipping! They care many designer brands.
I never received my glasses nor exchange pair or even a refund.
Can't complain about anything, enjoy every sale I purchase. All the way from from Texas -hector
Came in timely manner was exactly what I use it was perfect
I called to get an update on the back order of my 90 pack Acuvue Oasys, EZcontacts sent me 3 boxes of the 30 pack at the same price. Thanks for the good customer service.
This is the second renewal order I have made. Each time I have had to back out of the automatic 'great savings ' deal they offered as a renewal and start over again from scratch to get a much better deal. Surely repeat customers should get their best deal without having to play games. Otherwise very happy with product and service.
Excellent company to buy from definitely would do it again.
I've ordered my contacts from this company for several years. Their pricing is fair and their shipping is fast. I highly recommend them.
El mejor precio del mercado. Recibi las lentes por correo a tiempo. Facil transacción.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members