EZContactsReviews 6,702

This is my first time order from EZContacts, I have order Ray-Ban RX5428 and Versace VE1184 on September 3,2023, the Versace VE1184 shipped out the next day and I received within a week. But for the Ray-Ban RX5428 after 2 weeks I didn't hear anything, so I email them and they replied saying that the item would take a bit longer to ship. Beside it took 4 to 5 weeks to ship, the price was good and the product arrived as advertised.

I ordered the frame with prescription lens and everything was perfect down to what I ordered for the glasses. I will be ordering more in the future.

Fast shipping! This is my 3rd pair of prescription glasses I ordered from EZContacts…they're the best!

Ordered glasses and contacts from same eye appointment prescription. The glasses give me major migraines and have been checked for prescription locally. They are way too strong causing me to not be able to read 20/20 at all (something I can do in my prescription glasses from 4 years ago). They are unwilling to admit their product is poor quality/made in error/ or anything of the like. I was told to order and pay for another pair. This would be reasonable if I just "didn't like them." This is NOT the case; it is a prescription/manufacture error. Do NOT buy from here. Almost $500 wasted.

I have ordered 3 pair of glasses from EZContacts. All three were the same brand and color and I would have only ordered 2 but when I ordered a replacement pair for my broken glasses the wrong size was ordered and I had to return them. All three times the shipping time was not what it said it would be. I was notified when they were actually shipped and the processing was what took so long. Each time it took a week to two longer than it stated at the time of purchase. I would not order from EZContact again other than replacing what I had previously purchased.

Was provided with a return label for contacts after reordering. I had opened the box and tried the contacts which did not feel right in my eyes which is why I requested the return. There was no mention in the email that I couldn't return if the box was opened. The company now refuses to refund me even for store credit and even after I already re-ordered new contacts from them after going to the eye doctor and seeing that my script had changed. EZ contacts had sent me the old contacts even though my script was expired. Very unhappy with this company.

I placed an order for contacts on the 10th, it's been 3 days and they still haven't sent them to be shipped out from the warehouse. Normally it wouldn't bother me, but since I need them for an event I reached out to customer service on the 11th just to see what the average amount of time is for them to send orders out. (As I could have paid for a trial pair from my optometrist if absolutely necessary)They stated they were already working on sending it out that day, but days later and my order still hasn't left the warehouse. I wouldn't mind using this company because of the price, but if you need them quickly consider a different alternative. I'll update the review if anything changes.

I fell hopelessly in love with a pair of Mark Jacobs frames at my eye doctors office that were $275 with no lenses. With my prescription lenses I would have come to well over $500.
All in at EZContacts I spent under $300.
Why on earth in this economic climate are people trying so desperately to make us pay more than necessary?
$300 is still a lot for someone on a tight budget but I felt really great about saving over $250 and getting the glasses I really wanted.