• Bookmark

    FabKids

FabKids

Write a Review

Overview

FabKids has a rating of 3.5 stars from 3,824 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 57%
Positive
429
Neutral
31
Negative
292
View ratings trends
99
See all photos
How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

See positive reviews
Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

See critical reviews

Reviews (3,824)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user tinas513
California
2 reviews
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

My daughter always picks her shoes and she really loves them when they arrive.

Thumbnail of user lindam3458
Vermont
2 reviews
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Easy shopping experience and great granddaughter liked the selection of styles.

Thumbnail of user mallaryk1
Illinois
1 review
0 helpful votes
  • Send Message
July 11th, 2024
Verified purchase

Haven't received my item yet and getting very frustrated.

Thumbnail of user heatherh2281
South Carolina
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

The sandals are cute. The clogs a 2 sizes too big. Very well priced and relieved in a timely manner.

Thumbnail of user tammief57
Georgia
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

It took a week to get the 1st email with a delivery date they were supposed to be here on the 4th I still haven't received them

Thumbnail of user ashleyj953
Dominica
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

Material is great but shoe ran wayyy bigger than expected. Ordered a size 7 for my son and it fits me and I am a size 9.5 10.

Thumbnail of user tamarah352
Florida
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase
• Updated review

This company offers nice clothes and shoes for girls. They fit perfectly and the styles are A+. I'm a customer for life.

My daughter loves her shoes
January 5th, 2023
Verified purchase
• Previous review

I just wish you didn't have this monthly payment program.

Thumbnail of user debram1421
Texas
2 reviews
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Not sure yet. Birthday is end of month and not sure if shoes will fit, no size included, says 7 not sure if right.

Thumbnail of user kellyk1522
Canada
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I purchased 3 pairs of shoes, a hat and 2 headbands, all on sale, for $55 USD ($68 Cdn) Such a great deal. AND every single item is adorable! I can't wait to see my nieces light up (two pairs of the shoes actually do light up!) when they see them!

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Kelly,

Amazing feedback! It was a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user mercedeezh
Arkansas
1 review
0 helpful votes
  • Send Message
June 20th, 2024
Verified purchase

My card was charged 44.94 on the 30th of May for my order and today my card was charged again for 49.95. I was charged twice and would like a refund.

Thumbnail of user eleinep3
Florida
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I love the quality and the prices. My daughter loves every outfit.

Thumbnail of user irisl127
South Carolina
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

The styles of girls' clothing are about the same. I wish there are more selection and variations.

Thumbnail of user kalisham4
Massachusetts
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

I bought 3 pairs of sneakers. 2 of the 3 run so small that my daughter might only be able to wear them for a month tops. It was a waste of money. I would've ordered a size up had I known this but it's too late now.

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Kalisha,

Thank you for trying out our sneakers. We are sad to hear that this item runs small for your daughter. We have a reputation for keeping our members happy and I want to make sure that you will be satisfied with your experience, especially with the items that you purchase. We value our members and we want to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user tawakalitua
Canada
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase
• Updated review

I love it all because I want to change their shoes so it means all I want for them

Satisfied
December 8th, 2022
Verified purchase
• Previous review

First time it meets my expectations but I wasn't satisfied with the size of the trouser. Same size was included for my kids.

Thumbnail of user danp1458
Michigan
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

The deals are a little confusing and I feel like I don't get the best deals all the time even as a platinum member. The site itself is easy.

Thumbnail of user cindys1961
New York
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Decent price, good quality shipped quickly. My grandkids really like the clothes and enjoy picking out their own outfits.

Thumbnail of user laurenm1023
Connecticut
2 reviews
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

The membership is too pricey now. It was better before they raised the rates.

Thumbnail of user paolat52
Canada
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

The clothes and shoes are great quality and the price is right.

Thumbnail of user rm739
Washington
2 reviews
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

I like their sales as I get more bang for my buck. Their products cute but quality is inconsistent. Some items are made of good quality material & made well while others are not. I'll buy items here only when they are on sale.

Thumbnail of user allisonc419
Allison C. – FabKids Rep

Hello Rachelle,

Thank you for choosing to shop at FabKids. We intend to provide only the highest quality and we regret that some of the items slipped past our quality measures. Although we strive to provide great deals to our members, we never want to skimp on quality. If you need further assistance in the future, don't hesitate to get in touch with us and we'd love to help you further.

Best,
Allison

Thumbnail of user talishad4
Louisiana
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

I still have not received my order. I have nothing to review at this time.

Thumbnail of user shawannah
Tennessee
2 reviews
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

Love the quality of the clothes and the fit is true to size and always right for my granddaughter

Thumbnail of user elizabethb3787
Kentucky
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

The shoes I received are great! I did not expect much but I am pleased with what I see...

Thumbnail of user narissas6
New York
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

Horrible and I never received my package after waiting 2 weeks

Thumbnail of user annac1967
New York
1 review
0 helpful votes
  • Send Message
July 1st, 2024
Verified purchase

They was great fixed and comfortable at the same time.

Thumbnail of user hananeb6
Massachusetts
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Bad quality, if there is an option not to give one star I would have giving you 0 star

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

Company Representative

Thumbnail of user heatherw609
Natasha T.
Typically does not respond to reviews

How do I know I can trust these reviews about FabKids?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FabKids?