• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,822 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.1%
Positive
428
Neutral
31
Negative
291
99
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,822)

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Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user jeshandriaw
Louisiana
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

My package hasn't arrived. It's been at a facility for 5 business days straight and there's no update whatsoever. No one can tell me where my package is. It's ridiculous.

Thumbnail of user alexyl6
New York
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

I haven't received my purchase everyday the date changes of when u will receive my package when will I really receive my package and was it worth my money

Thumbnail of user michaeln4435
Alabama
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

They sent me wrong size and I really didn't read the whole thing which is my fault but you got to pay 50 bucks a month for some cheaply made shoes just not satisfied

Thumbnail of user williamp4035
New York
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Ordered shoes on 7 August delivery date was supposed to be on August 19 still no updates on our packages and it is already August 20 and apparently my package is still in Atlanta Georgia and has been for two days maybe three it's been almost 2 full weeks and still no package or update

Thumbnail of user ashleyf973
New York
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

When I first stumbled across an ad for Fabkids I was so excited to check out what they offered, I loved the styles and $6 shoes. I couldn't wait to shop all of it. I ultimately ended up purchasing a few outfits and probably 10 pairs of shoes for my first shopping experience! Quickly that excitement turned into disappointment realizing only one time would I be able to get these affordable prices. $50 is too much for VIP Subscription, especially when the only thing that's decent price after the subscription is the shoes. The outfits are soooo cute and I'd love to be able to afford but they're so expensive. Also I wish there was an option to buy the outfits but without shoes included or pants. There is outfits I purchased that say I wanted the shirt/pull over but my son refuses to wear jeans so really I didn't need the jeans. Or like with the outfits the choices for boots, I got the same boots 2 times because I had to get boots.
If the subscription was more like $25 a month I would be so happy to subscribe and spend all my money at fabkids, but I have 3 children that I have to shop for on top of a subscription it's just not affordable for a normal single income family. I was disappointed to see you needed to have a subscription for those prices in general.
I purchased on August 30 and still have yet to receive my items so I cannot comment on quality. But I do know the shipping and delivery is very slow.

Thumbnail of user adrianap195
Florida
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

My order said it would arrive Tuesday august 20th and then day of just updated to on the way. When I spoke to a representative about the situation all they can tell me is it's on the way.

Thumbnail of user semonem3
Texas
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

The site was easy to order from but the sizes run small. I was able to send all the items ordered back for a full exchange at no extra cost, so we'll see how this thing goes

Thumbnail of user shelbyb296
Georgia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I've purchased shoes for my toddler from here a few times. The price is great, and the quality is the same if not better than the tripled prices at the big, kids stores.

Thumbnail of user adriana432
Arizona
1 review
0 helpful votes
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August 5th, 2024
Verified purchase

These shoes were an instant hit in our household and our neighbors even were amazed with the style these shoes provide. All elementary kid should buy from Fabkid if they wna make an impression on the first day of school

Thumbnail of user samanthaa701
California
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

Great! Love the clothes and shoes! My daughter loved the first pair of sparkly/light up shoes we got so I had to get the same pair again an add a dress sweater for any season

Thumbnail of user heidib835
California
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

The ordering everything in my experience was awesome until the very end when I was told that my package was delivered one day and it actually came the next day

Thumbnail of user lindseyl245
New York
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I love love love the designs and got several pairs at once. They seem to be very high quality, and my toddler keeps them on and walks well in them. Love them!

Thumbnail of user ayalah3
Michigan
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

They fit perfectly on her feet I love them she wouldn't take them off she was so happy when she tried them on she was showing them off to her sisters and brothers I'm happy that she is happy

Thumbnail of user tarak341
Wisconsin
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

I loved the red sandals for my children to wear this summer. It matches our school colors. However the first day they put them on and only walked around outside, they already started to break apart. The fabric of the sandals started coming apart on the first wear. My kids were so disappointed!

Thumbnail of user moniquem440
Texas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Service was easy to navigate the pictures were clear and was easy to select, getting started and the whole process was easy love all the choice they have! Definitely a site to use for your kids!

Thumbnail of user jenniferk2726
Wisconsin
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

All the shoes I purchased for my son were great! They were different, fun and comfortable and with the prices I couldn't pass up purchasing a few! He is all set for the new school year!

Thumbnail of user jessicaj1944
Oklahoma
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

The shoe quality is great and they are true to the picture. I went with the size chart and should have gone a size smaller, but she will grow into them non-the-less!

Thumbnail of user lawanai2
Illinois
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Ordered shoes on sale. Received email for tracking number. Package was damaged at a checkpoint. This was the last info received last month.

I want a full refund.

Thumbnail of user kaylaf457
Maine
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

To say Fab Kids is a great company would be the biggest lie I've ever told. I placed an order August 21. My address was not correct. When I created an account I put in my correct address, Fabkids gives you a suggested address which was incorrect. I had to update my profile address again. Once my order was shipped, I received a tracking email and completed the request to receive text notification about my package. I checked to see the whereabouts on my package only to find it stated it was undeliverable due to no one being home. I called FabKids and was told that I have to contact the shipping company. This would have been a great opportunity for the customer service rep to identify my information including address to better assist me. When I called the ontrac for information they informed me I have to contact Fabkids. I have been going back and forth over this package. Today I called fabkids and was made aware that I can have my order REsent if my items were AVAILABLE! Only 2 of my items were not available. Knowing that my items were returned to sender to fabkids, why can't the 2 items I ordered be shipped to me. I was made aware fabkids can't update my address and I have to. So I did and was able to get my shoes resent however, the other 2 clothing items were not available. This is 2024. Online shopping and technology shouldn't be this difficult.

Thumbnail of user katiem1065
Illinois
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Thankfully all the shoes I purchased were under $6 at the introduction price. The quality isn't anywhere near what I'd expect for the non introductory pricing.

Thumbnail of user melindaw347
Alabama
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Have gotten my daughter's school shoes from here the past few years, also her clothing!
Other than not tryin the ITEMS on, EVERYTHING
Is great. Clothing great material and durable, shoes are great.Returns are easy to do also.
FAB KIDS IS THE PLACE FOR MYSELF AND MY FRIENDS & FAMILY!

Thumbnail of user deonnaj4
Ohio
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Order never arrived!. Ordered was supposed to be here on the 14th and it still has not arrived. Customer service said it should be here today still no order! Very dissatisfied!

Thumbnail of user destinl4
Georgia
2 reviews
0 helpful votes
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August 21st, 2024
Verified purchase

From shoes to clothes I can order all day long. I purchased more clothes and shoes and an accessory. The sales are amazing and makes shopping for Christmas and birthdays so much easier.

Thumbnail of user onyinyee4
California
2 reviews
0 helpful votes
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August 19th, 2024
Verified purchase

I like that the exchange of the tshirts i bought was very easy and quick to complete. Customer service helped me promptly on how to initiate and complete a return/exchange.

Thumbnail of user erical517
Florida
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I bought 2 pair of shoes for a total of $11.88 and the quality is amazing! Shipping was fast also! I'll definitely be buying from this site again!

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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

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Natasha T.
Typically does not respond to reviews

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