• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,821 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.1%
Positive
428
Neutral
31
Negative
290
99
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,821)

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Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user julies3513
Michigan
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I ordered 2 pair of tennis shoes for kiddos for school. The boys tennis shoes arrived just fine. Thank you.
But not the girl's tennis shoes I ordered.
Instead received a pair of boys Velcro hard bottom flat sandal's with dinosaur's and not even in the right size. Ugh!
Due to the 2 week delivery times, couldn't reorder in time for school beginning in a week. Not happy about this! Thus having to go buy girls tennis shoes somewhere else now.

Thumbnail of user roseh782
Wyoming
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

There was a big selection, but had a hard time finding the right size in something my kid would willingly wear. Shipping was fast and arrived on time. The shoes were wrapped in paper and put in a bag for shipping and the shoes got a little squished in shipping.

Thumbnail of user jessicas4062
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Our first order never arrived. I had to reach out multiple time to inquire about the status and request a replacement order be sent. And even with the replacement order, I had to reach out several about the status because my order was not delivered on the date estimated and when I reached out, a date couldn't be provided as to when I vould expect our items. It took over 2 months to receive our order. It was absolutely ridiculous.

Thumbnail of user andreac1825
Florida
1 review
0 helpful votes
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August 25th, 2024
• Updated review

I never received my package and always have issues with the orders. Obviously, I don't have the proof because I never received it. When I order from Facebook it always seems to be a scam. Order #: *******671 | Order date: Jul 11,2024

Tip for consumers:
seems to look like it was a scam

Products used:
I have ordered all the above: Order #: *******671 | Order date: Jul 11, 2024 no package received

Service
Value
Shipping
Returns
Quality
Never delivers package
August 18th, 2024
Verified purchase
• Previous review

Every time I order something from Fab kids there is always something with the delivery. This time not even sure why the delivery never came. Fab Kids won't keep up with promises. Otherwise, I get my deliveries on time, I might change my thought.

Thumbnail of user francescal94
Michigan
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I received an email the first day I order, saying shipping was delayed. No biggy, but since said message, nothing has been update. It said my package left the facility over a week ago in Cali, i haven't seen movement in the "tracking" for over a week.

I called to cancel my VIP, but was told if I canceled before I received my package it would cancel the order… doesn't seem right? I'm over all annoyed with fabkids and probably will end up canceling my order. These were supposed to be here for school and I don't think I'll get it anytime soon.

Thumbnail of user treenaj3
Jamaica
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The items I bought look and fit well. The colours were bright and my daughter loves them. My issue with clothes from this site is that after the first wash, the colour deteriorates and looks washed out.

Thumbnail of user collinew2
Georgia
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Weeks after my purchase they tried to charge my account again. I had to close my debit card because they kept trying to charge me after I verified with my bank that my initial order was paid. Crooks and frauds. Will never order from there again!

Thumbnail of user sheryll290
Pennsylvania
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I was ordering from this site as it says "FabKids". I was ordering shoes for a 12 year old. When they came in, the shoes were a womens size and way too big. If this is a "kids" site, why are the sizes for adults? There was no distinction of whether the shoes were kids sizes or adult sizes.

Thumbnail of user indikat2
Texas
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I Ordered, paid and received order. Shortly thereafter there was a $49.95 charge attempted that my bank was suspicious of and declined the charge and notified me.
Why was I almost charged $49.95 by FabKids?

Thumbnail of user lukishiaa
Washington
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

My experience was the worst. I've have had three different delivery dates and as of today, September 20,2024 at 5:19 PM I still have not received anything.

Thumbnail of user karenh1660
Washington
2 reviews
0 helpful votes
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September 30th, 2024
Verified purchase
• Updated review

My granddaughter was so happy to receive her new shoes she can wear with her dresses. Have had comments on the white and black pair as to how cute they are

Very Happy
June 12th, 2024
Verified purchase
• Previous review

As always, another great purchase! Very happy with not only the quality, but the style!

Thumbnail of user khayad
Maryland
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Delivery time kept changing, I expected my daughter's shoes for her heritage night outfit and of course I had to make other arrangements because last minute delivery date changes

Thumbnail of user shelleyf179
Kentucky
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

I'd never shop on this website! It hacked my credit card twice '! They run to small but I read the reviews of them running the right size. And the cream ones were very small

Thumbnail of user cheyannez4
Cyprus
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Very satisfied and quick delivery! Good material and perfect size! Highly recommend this is our third pair from here definitely will be ordering more often.

Thumbnail of user tatianas166
North Carolina
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I ordered my daughter school sneakers thinking they will be here in a timely manner, and their not. These are her school shoes so before I ordered I checked the dates it said it would be here before spending my last on them. I ordered on the 14th and checked tracking and it's still sitting waiting for a carrier and today is the 21st! It's ridiculous! If I would have known that I could have just went to a store and brought her some shoes but now I can't because that was my LAST! I think I will be canceling and getting a refund… been a customer for some time now so I'll hate to leave but I have too.

Thumbnail of user ashleym2283
Ohio
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I ordered two pairs of shoes and they sent me two different shoes that I had not ordered. They wanted me to go through all of the work with returning and re-ordering and refunding my money instead of making it right on their end since it was their fault. Needless to say, I am very disappointed

Thumbnail of user laurines6
Maryland
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Shoes were cheap and flimsy...however, with the price and all, I'd expected that. So they were as I suspected, and I do like them. They just are built for kids, not a 155 pound adult, so I doubt they'll last. However, I get to annoy and embarass my kids and grandkids until they fall apart! Side note; fit was perfect. The lack of one star is because I had to go and cancel the VIP thing...but they did and they are refunding the money.

Thumbnail of user kishaf9
Georgia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I went up a size and the shoes were a perfect fit. I am not crazy about the styles and multicolored shoes but my Grandaughter needed more closed in shoes and the price was good for new customers but the price goes up on your next order which is a waste

Thumbnail of user kristiel112
Michigan
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Very easy to order, deals we're in my account, ordered 3 pairs of shoes for my rough seven year old! Quick shipping and amazing quality! We will order for life!

Thumbnail of user mariahg73
California
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

First off money was taken out of my account without my permission all I did was order a pair of shoes I didn't want an account. I called for a cancellation/refund then my account got refunded then the money got taken out again smh. The fact that you took money out my account twice without my permission is absolutely unacceptable. I don't want anymore money taken out my account & I want my money back

Thumbnail of user latoshar8
North Carolina
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

The experience was nice. I was able to I pick out some great stuff. The monthly fee when I started was less then $30. I think my monthly fee should have stayed the same. I was a loyal customer that skipped the months once in a while due to the increase of monthly fee. The clearance sales are fanonminal if your able to shop. Thanks for the shopping experience.

Thumbnail of user darcig10
South Carolina
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

As of 8/21/24, I have not received any items in my order. Original expected arrival date was 8/12/24. These were supposed to be 'First Day of School' shoes for my children.

Thumbnail of user dawnm1817
Illinois
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Order was placed over a week ago and still hasn't shipped. I just keep getting emails saying shipping has been delayed, but tracking shows it was never picked up.?!?!

Thumbnail of user channaep
New Jersey
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

The boys shoe's ran small not happy with that 🤦🏾‍ and they are so cute but it's hard for them to put on themselves they definitely need assistance with frustration.

Thumbnail of user rachaela124
Pennsylvania
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

I order 3 pairs of shoes Sept. 4th. I contacted them on the 19th they hadn't shipped the carrier was awaiting them. So after fighting with the representative to offer me a solution they shipped a second box (supposedly) on the 19th. It is now the 27th of Sept and they again as saying that the package is awaiting carrier pickup. Seems very scammy to me.

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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

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Natasha T.
Typically does not respond to reviews

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