• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.4%
Positive
404
Neutral
30
Negative
270
89
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,775)

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Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user loriw1110
New York
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I buy my grandchildren shoes from here often. Love the quality and styles that they have and also I really love the price on them

Thumbnail of user reginal322
New York
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

This is awful. They started school on the 20th I ordered the shoes on the 6th.
Definitely my last time

Thumbnail of user baa13
New York
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I never received my order and I did not want to sign up for membership and money was taken from my account for it

Thumbnail of user jamyet
Arkansas
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Cheap $#*! shoes. Signs you up for VIP🙄, $50 per month,🙄 canceled account had 2 vip credits... not only did I get 2 pairs of $12 shoes for both vip credits and had to pay $8... but also if I was to send back, I would have to pay ANOTHER $8 & possibly lose my $100 vip credit. This is a scam. Definitely do not purchase.

Thumbnail of user robina636
Pennsylvania
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Ordered on Aug 7th still have not received my order. Delivery date has been changed 3-4 times now. Very unhappy.

Thumbnail of user laurav1302
Indiana
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Can't believe the price and quality on all the shoes and clothes I bought. School shopping was so easy and love the styles!

Thumbnail of user alejandrinaa7
Kansas
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Love the shoes and my baby loves them. They are easy and she can put them on easily. Love the sparkles and lights.

Thumbnail of user lashondah31
Illinois
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

My da kids order was great it came in a nice time frame. And my daughter love her leggings

Thumbnail of user isiomau
Canada
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I have purchased a lot from Fabkids and their products are always as pictured. Deliveries are fast as well.

Thumbnail of user katelynnk10
Indiana
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Haven't had a single complaint about any of the shoes we've ordered. Great quality and they fit nicely.

Thumbnail of user krianneg
New York
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Well firstly a lot of the things I wanted ended up selling out quite quickly which wasent a problem once I got my cart to look the way I wanted it to. I rearranged bundles and added points and got a $300 and something dollar purchase down to $185. But of course when I got to check out….the check out is glitching, won't work, whatever the case is. I attempted to refresh the page 3 times, got my cart down to $185 and, still was unable to check out. Closed out the entire window and came back in yadda yadda yadda. Now why didn't I just attempt to call customer service after like the second or 3rd try? Because I knew that if I went through customer service there was gonna be some sort of misunderstanding and I would end up paying more than $185 obviously. So basically that's what happened after I gave up and called customer service. I ended up not using a credit, and paying $289.67 for the entire purchase. Not only that….my package was delayed, which has never happened before and upon reaching out to customer service about the situation the only thing that could be done was to refund me the credit that I never used……*ugh! Now had I waited for whatever the website had going on to subside, more items in my cart would have sold out and I would have had to do a circus all over again to get products I only semi like and/or want. This is honestly the most hassle for a haggle I've ever had to do with FabKids and and I don't think I have EVER had to call customer service for technical or other purchase difficulties! So….meh…….probably would have been a better review had I not missed out on saving $54.68 and had the clothes I over purchased by now but….meh.

Tip for consumers:
Sometimes the bundles cost more than getting the items separately which kinda doesn’t make sense if you’re trying to save money.

Products used:
Have not received yet.

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Value
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Returns
Quality
Thumbnail of user daniellap29
New York
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

My shoes came to days late after I was told they'll be here that Monday…I had to keep my baby home from school cause she had no shoes to

Thumbnail of user shelbyp201
Arizona
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Very poor quality. Almost everything on the side if the shoe was scuffed off and torn on the first wear

Thumbnail of user faatimahi
Florida
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I have nothing but negative things to say about Fabkids. I signed up because I thought their shoes were cute for my kids. I contacted customer service to find out about my membership, I have 4 kids 3 5 and under with the youngest being 6 months at the time. That being said while I was talking to the representative I went to grab my baby when I came back in less than a minute she had disconnected.if you are going to be a company for kids then should should have policies that are catered towards I'm kids and not disconnect someone after a minute idle on chat. I should have known right then and there that I'm Fabkids had horrible customer service. Nonetheless when my 5 year old saw the shoes he wanted once so against my better judgement I went ahead and ordered another pair. About 2 weeks later I got a notification that the shoes were delivered. I looked around the house and near the mailbox, garage everywhere and didn't see a package. I walked down a bit and looked at the neighbors and nothing. I immediately contacted Fabkids and was told to wait 3 days as sometimes carriers mark things as delivered before they are physically delivered. I was annoyed but said ok. A few days later when the shoe still hadn't arrived I contacted them again. This time the rep had the audacity to ask me if I contacted the carrier? Like we (customer) pay for shipping which means it's Fabkids responsibility to contact them but I digress. The rep told me I'd have to contact them again in 10 days because that was their process. Funny that other agent said 3 days but whatever. I demanded my membership be cancelled. I waited about 2 weeks and then contacted them again about the shoes not being delivered. They told me it was their proctor to issue refunds on misdelivered items. I was livid. I had been back and forth with them for weeks and they have all told me different things and now I couldn't even get my money back. I felt even more confident I made the right call and cancelled my membership

Thumbnail of user marys7235
North Carolina
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I still haven't received my order! I placed it on August 28 and seems to be taking forever!

Thumbnail of user gabrielaa206
Florida
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Really good quality.More that I expected. I'm happy that I tried. For sure I will keep shopping at Fabkids

Thumbnail of user jordanc773
North Carolina
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

My kids get so excited when I tell them I've ordered something from FabKids. Really fun options, even a 4 and 6 year old approve!

Thumbnail of user lauriem1216
Kansas
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I ordered my items almost 3 weeks ago and still haven't received the package. No responses from customer service

Thumbnail of user mayat83
Texas
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

There was an incredible selection at such great prices! I had so much fun finding the perfect shoes for my littles.

Service
Value
Shipping
Quality
Thumbnail of user janiehellos
Washington
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Everything was great except I need to exchange 1 pair of boots I got the wrong size

Thumbnail of user tonnieb5
Tennessee
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

For the price I pay, the items are worth it. It's always a win-win with FabKids :)

Thumbnail of user courtneyw545
Louisiana
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Love the price and quality 👌I have 4 children and all of them love to receive shoes from this site every month! Especially during the winter and summer time!

Thumbnail of user bobbib152
Washington
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

My grandkids loved the shoes.Especially the unicorn shoes. My grandson liked the lofers. He liked the comfort. The sparkles were a big plus.

Thumbnail of user naomyc3
Canada
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Good products, lasts long especially with an active 4 yo that likes to pretend to be different animals and often will be on all 4s. Good durability and washes well and hardly stains with proper cleaning products. I'll keep ordering

Thumbnail of user sheilao312
Alabama
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I have not received my purchase yet from FabKids. I am checking to see if they can track it for me.

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

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Thumbnail of user heatherw609
Natasha T.
Typically does not respond to reviews

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