• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.5%
Positive
400
Neutral
30
Negative
266
89
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user debram2273
Kentucky
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I have never ordered anything from FabKids before. But I wanted to get the best shoes for my little girl since she's all about the bright colors. She seen the shoes she wanted and we purchased from them. They are amazing and a great fit. Perfect for back to school and very affordable.

Thumbnail of user tonayaw1
Texas
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

To simply put it, none of the clothing or shoes are worth the "full price" presented on the website. In fact, the full price are rather inflated compared to the actual quality you receive. Even at membership pricing you would be paying too much. Not to mention the styles are very basic and lackluster. You're better off shopping at your local Wal Mart for comparable pricing and quality, at least the pricing would correctly reflects what you're getting as far as quality goes. My main gripe is being lead to believe that you're getting a great deal for items over-inflated to be worth 49.95 or more when that's far from the case. Just seems like a huge marketing gimmick.

Thumbnail of user tianas67
North Carolina
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

I seen too many flaws in the shoe and they cost too much to look the way they do. One thing of the shoes was so unsupported it leans sideways when she put her foot in it. Unsatisfied customer unfortunately :(

Thumbnail of user kathleenf1488
Michigan
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I ordered my daughter some shoes for school on 8/9. It is 8/20 and I have yet to get my shipment. The tracking says "will be delivered 8/19". When attempting to find why there is a delay no one can answer me. Worst experience ever with purchasing online.

Thumbnail of user samanthau268
Arkansas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I placed an order and it says left facility in Texas last Thursday and no destination so far. It's lost somewhere! Wanted the shoes for a cute outfit and have plenty of time and still haven't got them yet

Thumbnail of user tylerj496
Illinois
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

I can understand a day or so of delays but this is ridiculous! I haven't received items for my daughter and she really needed new shoes. I would've went in the store had I known this would take so long. This sounded like a good deal and turned out to be a horrible experience. Probably a scammer site smh!

Thumbnail of user lynettam10
Pennsylvania
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

I ordered 2 pairs of boots, 1 for my little girl and 1 for my son. Seconds after placing the order the confirmation came through with our old NY address, it took 6 hours to get ahold of someone from customer service then had to cancel and replace the order. This was placed over 2 weeks ago and I just received the package yesterday. Awful experience oh and then I received a message saying that my membership was cancelled as requested and I responded that I wanted a supervisor to call because no where did my request for change of address say cancel my membership. That call never happened.

Thumbnail of user jenniferd3575
Pennsylvania
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Got my order within a timely fashion however my one boot for my daughter has a permanent dent in the front of it like it was pushed up against something for a long time they're cute works for my kids because kids are hard on stuff

Thumbnail of user hillarym135
Illinois
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Placed my first order with FabKids to give it a chance. Ordered new school shoes for my daughter which should have arrived two weeks ago. The shoes still have not arrived and school starts tomorrow. Very disappointed.

Thumbnail of user timirish
Virginia
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

I ordered more than 2 weeks ago i got an email that the order shipped but then u got a message 2 days later that my order will be delayed. It has been delayed twice and it still says " when it ships". So are my daughters shoes on the way or not if not i need a refund now.

Thumbnail of user courtneyc690
Texas
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

I have been subscribed to fab kids for the better part of about 10 years and have noticed a decline in both the selection and quality of items over the years. Most recently, I have been disappointed in the selection of boy's shirts as it is mostly tacky graphic tees, which are overpriced for what they are. Bring back quality polo type/ button up shirts, please.

Thumbnail of user caseyh426
Wisconsin
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I received my tracking info the following day from placing my order. However, 6 days later I am still waiting for the carrier to pick up my order, so no clue if I'll get delivery before school starts.

Thumbnail of user malloryh73
Michigan
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

My review is just based on shipping times. It's been a week as of today that I placed my order and according to my account, it has yet to be shipped. Seems like a long time for an order to not even be shipped yet. Therefore, it could take up to 2 weeks or more for me to receive my order.

Thumbnail of user brooklynl31
Georgia
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

At first I got a message saying my shipment was gonna be delayed then it was supposed to be here today by 5 PM and at 5 PM. I checked again and now there's no delivery date at all. Still have not received it.I am very disappointed!

Thumbnail of user adrianner44
Connecticut
1 review
0 helpful votes
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November 1st, 2024
Verified purchase

I bought 2 pairs of boots each for my twins for school. One of the pairs only lasted 1 use before all the "suede" scraped off. The other pair were boots with rhinestones and a few of them fell off before the first use. Great introductory price but terrible quality shoes. I've bought shoes from target for $10 that have lasted longer than these boots.

Thumbnail of user andream113
California
2 reviews
1 helpful vote
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October 21st, 2024
Verified purchase

I paid a monthly $49 for a subscription but every time I went to buy close I had a few credits that were good for nothing. I had to pay MORE and often for sale items. Gross model. Zero actual customer service.

Thumbnail of user rachelg1329
Washington
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

I have yet to receive my order. An have not received anymore information about if I am getting refund or not. Do not highly recommend. If anything changes. I'll let you know. But for now not happy. Ordered awhile ago and not get anything.

Thumbnail of user viviank128
New York
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I ordered 4 pairs of shoes and several clothing pieces and all of them are such cheap quality. The one pair of shoes is already separating from the sole and my daughter wore them once at the playground one afternoon. The leggings are very thin, as are the dresses and skirt I ordered. I would not recommend any of the items.
Shipping also took a long time. When I attempted to call to discuss the issues with quality, twice I requested a call back and never received one. Poor customer service.

Thumbnail of user selenam133
Texas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

I would love to be able to review these shoes, unfortunately, I still have not received them. I have had 3 different delivery dates and been told by 2 different representatives that it is still within their delivery window even though both told me they would be here the following day.

Products used:
Shoes

Service
Shipping
Thumbnail of user debbiem3057
Colorado
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Every time I order, it arrives several days, as many as 10 days) past the expected delivery date. I order items for holiday events and I don't get the order until after the holiday is past. This past order was supposed to be here two days ago and still hasn't arrived. If it's not going to be here, don't say it will. It never arrives in 6-10 business days!

Thumbnail of user kristenw541
Washington
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

The shoes are nice, but the shipping time was pretty bad. The fact that you have to have a membership to get better deals, and that that membership is also $50 a month is not reasonable in my opinion. The shoes are nice, but it's far to much hassle to want to shop here again.

Thumbnail of user jennd481
Arkansas
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Super cute shoes but after 1 wear (granted with a 3 yr old) we noticed that under the glitter its just the mesh before inside the shoe. So granted I got them on sale for $5 but I would still like better quality of having the leather thats already on most of the shoe that has no glitter underneath the glitter part as well. Because of course its glitter and it will come off (totally understand). So its a No to these at Full/Normal pricing but okay at the $5 I got them on Sale.

Thumbnail of user erinr606
Canada
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Had ordered these for the kids for back to school. They delivery date was originally before school started, then changed again to a date before school started then changed to a date after school started to now no delivery date, and items still have not shipped. Slightly frustrating, the price was great but the unexpected delays kinda a bummer. The kids were excited for there shoes.

Thumbnail of user lynnetter31
South Carolina
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I was excited for the price I paid but soon realized they only sent one pair of shoes. I clearly ordered 2 pairs and was charged for 2 pairs. But nope! I only received one pair! Thanks for nothing fabkids!

Thumbnail of user ashleyu314
Hawaii
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Although I was able to browse through the website with ease to purchase a few shoes that I liked, the wait time for my package to arrive is dissatisfying. Waiting a month is way longer than I expected. I do not think that I will be ordering again.

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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

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Natasha T.
Typically does not respond to reviews

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