• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.2%
Positive
426
Neutral
31
Negative
288
99
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,817)

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Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user debram1421
Texas
2 reviews
0 helpful votes
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June 18th, 2024
Verified purchase

Not sure yet. Birthday is end of month and not sure if shoes will fit, no size included, says 7 not sure if right.

Thumbnail of user kellyk1522
Canada
1 review
0 helpful votes
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May 7th, 2024
Verified purchase

I purchased 3 pairs of shoes, a hat and 2 headbands, all on sale, for $55 USD ($68 Cdn) Such a great deal. AND every single item is adorable! I can't wait to see my nieces light up (two pairs of the shoes actually do light up!) when they see them!

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Kelly,

Amazing feedback! It was a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user mercedeezh
Arkansas
1 review
0 helpful votes
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June 20th, 2024
Verified purchase

My card was charged 44.94 on the 30th of May for my order and today my card was charged again for 49.95. I was charged twice and would like a refund.

Thumbnail of user eleinep3
Florida
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I love the quality and the prices. My daughter loves every outfit.

Thumbnail of user irisl127
South Carolina
1 review
0 helpful votes
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July 4th, 2024
Verified purchase

The styles of girls' clothing are about the same. I wish there are more selection and variations.

Thumbnail of user kalisham4
Massachusetts
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

I bought 3 pairs of sneakers. 2 of the 3 run so small that my daughter might only be able to wear them for a month tops. It was a waste of money. I would've ordered a size up had I known this but it's too late now.

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Kalisha,

Thank you for trying out our sneakers. We are sad to hear that this item runs small for your daughter. We have a reputation for keeping our members happy and I want to make sure that you will be satisfied with your experience, especially with the items that you purchase. We value our members and we want to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user tawakalitua
Canada
1 review
0 helpful votes
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July 3rd, 2024
Verified purchase
• Updated review

I love it all because I want to change their shoes so it means all I want for them

Satisfied
December 8th, 2022
Verified purchase
• Previous review

First time it meets my expectations but I wasn't satisfied with the size of the trouser. Same size was included for my kids.

Thumbnail of user danp1458
Michigan
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

The deals are a little confusing and I feel like I don't get the best deals all the time even as a platinum member. The site itself is easy.

Thumbnail of user cindys1961
New York
1 review
0 helpful votes
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June 18th, 2024
Verified purchase

Decent price, good quality shipped quickly. My grandkids really like the clothes and enjoy picking out their own outfits.

Thumbnail of user laurenm1023
Connecticut
2 reviews
0 helpful votes
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June 30th, 2024
Verified purchase

The membership is too pricey now. It was better before they raised the rates.

Thumbnail of user paolat52
Canada
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

The clothes and shoes are great quality and the price is right.

Thumbnail of user rm739
Washington
2 reviews
0 helpful votes
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May 1st, 2024
Verified purchase

I like their sales as I get more bang for my buck. Their products cute but quality is inconsistent. Some items are made of good quality material & made well while others are not. I'll buy items here only when they are on sale.

Thumbnail of user allisonc419
Allison C. – FabKids Rep

Hello Rachelle,

Thank you for choosing to shop at FabKids. We intend to provide only the highest quality and we regret that some of the items slipped past our quality measures. Although we strive to provide great deals to our members, we never want to skimp on quality. If you need further assistance in the future, don't hesitate to get in touch with us and we'd love to help you further.

Best,
Allison

Thumbnail of user talishad4
Louisiana
1 review
0 helpful votes
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July 2nd, 2024
Verified purchase

I still have not received my order. I have nothing to review at this time.

Thumbnail of user elizabethb3787
Kentucky
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

The shoes I received are great! I did not expect much but I am pleased with what I see...

Thumbnail of user shawannah
Tennessee
2 reviews
0 helpful votes
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July 1st, 2024
Verified purchase

Love the quality of the clothes and the fit is true to size and always right for my granddaughter

Thumbnail of user narissas6
New York
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Horrible and I never received my package after waiting 2 weeks

Thumbnail of user annac1967
New York
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

They was great fixed and comfortable at the same time.

Thumbnail of user hananeb6
Massachusetts
1 review
0 helpful votes
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June 19th, 2024
Verified purchase

Bad quality, if there is an option not to give one star I would have giving you 0 star

Thumbnail of user saadiak1
Virginia
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Great and too comfortable shoes. I will recommend it to my friends and family also to grab things from FABKIDS.

Thumbnail of user hollyr449
Texas
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

The kids clothes shrunk up super bad after washing. Now they won't even fit my kids and I also don't care for the cut, not flattering at all. The shirts are so wide and short now after one wash. Love your shoes, but definitely not your clothes.

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Holly,

Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user lucym500
California
1 review
0 helpful votes
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April 28th, 2024
Verified purchase

Not the best quality shoe. These are not tough enough for kids. The material underneath the insoles started to rip apart and would fly everywhere when my kid takes his shoes off. I would not buy again. Too bad because I like the style and it is easy to put on.

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Lucy,

We are sorry to hear that the item you got did not meet your expectations. This is certainly not the kind of service we aim to provide. We always strive for 100% satisfaction, so our Member Services Team will reach out to you right away to assist you further with your concerns.

Best,
Lia

Thumbnail of user nicoleb2731
Colorado
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I LOVE their shoes. I buy shoes for all 3 of my children on FabKids. I have a 7 year old, a 4 year old, and a 2 year old, no matter what they put the shoes through they last and hold up. No shoes ever last especially as kids grow. I LOVE the deals and the VIP option. My #1 go to ALWAYS AND FOREVER.

Thumbnail of user jenniferj1582
Wisconsin
2 reviews
0 helpful votes
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April 26th, 2024
Verified purchase

I've received a couple orders now, and I've had multiple items that fit poorly. It causes them to either hang weird off the shoulders (dresses), and the pants to have a baggy pooch in the front. Clothes at this price point should be better made and have a better fit.

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Jennifer,

We are sorry to hear that you were not satisfied with the items that you got. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user kristad133
New York
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I gave in and finally signed up after already obsessively buying all 3 kids shoes constantly! I ordered 2 back to back orders because of course more deals were sent after my first order. Some sneakers I would say aren't the best quality after one wear of the all white slip on sneakers there seem to be slight separation from the fabric to the rubber bottom but for the price can't complain to much. The only thing I would like more of if with the discount is offered that you didn't get cut off on how much you can buy with that discount because I noticed the more I got the less the other items would be discounted.

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Krista,

Thank you for sharing your experience with our deals and the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user daniellet690
Tennessee
1 review
0 helpful votes
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April 27th, 2024
Verified purchase

I canceled my membership because of the third-party carrier. I was looking forward to going out with the kiddos but they didn't get their shoes in time. I'm disappointed because I've heard nothing but good things about this company.

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user maryl2745
Mary L. – FabKids Rep

Hello Danielle,

Thank you for sharing your experience with the delivery of our package. We are sad to know that you canceled your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

Company Representative

Thumbnail of user heatherw609
Natasha T.
Typically does not respond to reviews

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