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FabKids has a rating of 3.5 stars from 3,818 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.
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Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%
This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.
For the first order, the price is decent. However, the shoes don't last long. My daughter has had her shoes for about a month and they are already ready to go in the trash. I know kids can be hard on shoes, but they should last longer.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Customer service is great. Prices and quality of product is good
I purchased shoes that were ruined within 3 days by my 3 year old. I didn't see clothing styles that were worthy of a VIP membership. The current selection looked like what is sold in Walmart. If I pay for a membership, I want styles over and above what I can find in Walmart.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Makia,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about product quality and membership. Our Member Services Team will reach out to you right away.
Best,
Allison
I don't know how to return for a pair that actually fit
I purchased a shirt for each of my nephews, and one for my niece, plus a pair of shorts for one of the boys. The clothes are of good quality, came quickly, and I only paid $30 for all of it. I can skip each month, meaning I'm not charged anything, yet maintain the VIP level membership. I have the same membership with Fabletics and have found it pays for itself! I'll definitely order some more items as the summer months come.
Hello Lindsay,
We are glad that everything worked out for you. We, here at FabKids do our best to provide quality and affordable products. We are also delighted that you love the VIP membership and would like to assure you that we will strive to improve our member satisfaction.
Best,
Allison
We signed back up for the membership & found some amazing deals! The shoes are so stylish and my 7-year old absolutely loves them! We pair with almost every outfit and it's super cute! :)
I say sign up! Enjoy the deals & style style style!
Hello Courtney,
We are happy to know that you are satisfied with the deals we offer. We will also make sure to continuously create stylish products that suit the needs of our valued members like you! Have a great day!
Best,
Allison
I love the look of the boots. I got them for my 12 year old niece. I call her kitty. They were given to her for Easter, along with some candy. My sister loves them and they came right on time for the rainy days and she's been wearing them to school.
Hello Maria,
Thank you so much for sharing your feedback on the products you got from us. We always strive to provide our members with stylish products and fast delivery. Have a fabulous day!
Best,
Allison
I love the great deals and discounts I receive. The quality of the clothing and shoes.
My experience with FabKids was absolutely terrible. I purchased my order on February 27th and never received my order. I've emailed many many many times and nobody has yet to reach out to me about my missing package! I was more than excited to buy my girls some shoes from the website and continue to use the website. But that will not be happening.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Delaney,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the order you never received. Our Member Services Team will reach out to you right away.
Best,
Allison
We made a rather large order but I need to exchange almost everything and I'm not looking forward to it. It seems the clothes run at least one size small and the shoes run one size big.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Britni,
I apologize if the clothes are small and the shoes are big. At FabKids, we strive for our members’ satisfaction and prioritize your shopping needs. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right away.
Best,
Mary
Me encanto tu servicio de entrega fue muy rápido y los zapatos son muy hermosos.
On previous order shoes were too big so I sized down to make sure we had the correct size and these were still too big. Had hard time placing order. Tried to use all credits and it wouldn't not allow it
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Lynn,
Thank you for sharing your experience with the item you ordered and in using yhour VIP credis. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
VIP CREDITS DO NOT ADD UP. I AM TIRED OF BEING CHARGED AND I WANT A FULL REFUND OF THE CREDITS YOU HAVE BASICALLY STOLEN FOR VERY CHEAP PRODUCTS.
Je n'ai pas aimé les chaussures. Je m'attendais à une meilleure qualité
Todo llegó en buenas condiciones, y la talla es exacta
Mal calzados muy incómodos muy baja calidad.biggikhvbhgjkbcv
Ok selection. Good prices only when on sale or clearance.
Ordering went smoothly.
The prices seem to change while looking at the item.
Not sure why that would happen.
My experience has been great even with a return. The process went well. I will continue to shop Fabkids.
I placed a order last week paid with my cash app card the money was taken off my card I called the next day and spoke with someone about my order because it say's I have no pending orders on the justfab sight and he told me my money would be returned to my card and still haven't received anything Lia Bhow can I contact you? Yes I understand there isn't an order number but I can send you a screenshot that the money was taken from my cash app card and like I said I spoke with a gentleman the other day that assured me that the money would be put back on my card in 24-48 hours
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Ronda,
We appreciate the feedback you shared regarding the status of your purchase. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
The two pairs of shoes I loved I liked how both of them lit up cause I got a pair for my grandson and he loved them and couldn't wait to wear them and the other pair was for my granddaughter and she liked how they glittered and lit up so they were both happy
Hello Deana,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
I ordered 5 pairs of shoes for my daughter. Two sneakers, two sandals, and one winter boots. We both love how they look and she loves how cozy they are on her feet. Thank you, Fabkids!
Hello Mindy,
Thank you for taking the time to share your awesome review! We’re glad your daughter is enjoying her shoes! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
The two pairs of shoes that my daughter got that she actually wore had holes within a week. I know they're cheap, but that's a little excessive. I doubt I'd order shoes from fab kids again.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sara,
We regretfully note that we received your feedback regarding our products. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I ordered boots and got two right shoes my first time ordering. Very disappointed and would never order again. Definitely didn't feel like customer service was any help either
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Jennifer,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the incorrect items you received from us. Our Member Services Team will reach out to you right away.
Best,
Allison
Gain trust and grow your business with customer reviews.
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
Hello Christi,
Thank you for taking the time to leave a review about the quality of the products you ordered. Your satisfaction is our priority and we would like to make things right, our Member Services Team will contact you right away.
Best,
Allison