• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,820 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.2%
Positive
428
Neutral
31
Negative
289
99
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,820)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user michaelw6067
Texas
1 review
3 helpful votes
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May 9th, 2023

Thought I was cancelled in October 22. Just spent an hour on the phone trying to cancel after being charged for the last 6 months. I was told they will only refund 3 months. I would not recommend them to anyone and would advise everyone against getting a membership with them. I was told I should use my "CREDITS" to purchase items before cancellation. Even after I expressed how unhappy I was with the quality of the shoes and clothing! Thanks but no thanks

Products used:
Used shoes that were poor quality and ended in trash after a week. Leggings faded after first wash and went into the trash as well.

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Michael,

We regretfully note that we received your feedback regarding the VIP membership and the items we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user sarahd2234
Michigan
1 review
0 helpful votes
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November 7th, 2023
Verified purchase

These shoes are cute, but quality isn't great. My son goes through them quickly. Probably about as good as Walmart brands. He tends to go through shoes really fast anyway, that's why I shop here. Much cheaper than Walmart, but lasts about the same amount of time. I plan to continue shopping here for him.

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Sarah,

We are sorry to hear that the item you got did not meet your expectations.You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user amandan1136
Canada
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

I pay $70 a month for the subscription to get cheaper clothing but In the end adding up the cost of clothing and subscription doesn't save any money. I also had a double payment for my subscription come out last month

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Amanda,

It is with great regret that we received your feedback regarding the VIP program. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Thumbnail of user roselynf6
Alabama
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

No problems ordering, good shoes, granddaughter loves them.

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Roselyn,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. We hope that working with us will always be enjoyable for you. Enjoy your day!

Best,
Lia

Thumbnail of user christinah1530
Florida
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

I had a great experience ordering those clothes and shoes.

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Christina,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user dejab15
Washington
1 review
0 helpful votes
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April 26th, 2024
Verified purchase

First time customer ordering shoes for my kids and they are amazing will be buying more soon

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Deja,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user skyeh42
Oregon
1 review
0 helpful votes
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March 11th, 2024
Verified purchase

I ordered a crop sweatshirt, leggings and a sweater dress and they were all so tight in the arms and I couldn't even pull them over her head the head hole was so small!

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Skye,

We value the comments you made about the sizes of our products. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user amandab3185
Wisconsin
1 review
0 helpful votes
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January 1st, 2024
Verified purchase

I was a VIP and was charged the membership fee because I forgot to cancel at the beginning of the month. I got charged the $50.00 and when I went to select my items, the cost was like 10 dollars a pair and I was only allowed 2 pair. I was basically ripped out of 30 bucks. Their shoes are really cute and I get that you need to cancel to avoid the membership fee, but to me it's not worth it. You are only allowed two VIP items.

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Amanda,

We appreciate the feedback you shared regarding member credit usage. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user biancam230
New York
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

The clothes were wonderful and true to size. My son loves them and I'm happy to have tried them out. A lot of things are affordable but not the monthly fee, for me at this time.

* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user liab32
Lia B. – FabKids Rep

Hello Bianca,

We appreciate the feedback you shared regarding the VIP membership. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user pennym392
South Carolina
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

I have not received the order from fabkids as of today, December 09,2022. I track the shipment every day. It left Columbia,SC on November 30,2022. Tracking says it is in transit but is delayed. These are Christmas gifts. I had to order different shoes to replace the ones that have been lost/very slow in delivery. I really could not afford the second order but felt like I needed to make sure the children had shoes. You see the girls lost their father back in June. He was the one who made sure they had everything they needed and most of what they wanted. They always had the best Christmas. Now, they don't even get what they need, much less what they want. I found out they all need shoes so I ordered them from you because I love you products and the timely deliveries. I've never had a problem until now. I just hope the next order comes in before Christmas.

Tip for consumers:
I really love fabkids products. I’ve bought clothes and shoes from the before and never had a problem with delivery until my order on November 22, 2022. I do recommend you shop with them. Hopefully they won’t have shipping problems after the holidays.

Products used:
I ordered four pair of shoes but have not received them

Service
Value
Shipping
Quality
Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Sabrina,

Thank you for sharing your experience with the order that you have not received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user brittanyf337
North Carolina
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Order two pair of shoes for my daughter well one pair came in so I thought maybe the other will be next well it never showed up along with fabkids trying to charge my card more money every other week when I've already paid? Seems a bit sketch

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Brittany,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user amarim12
Illinois
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

I learned of the site from a fb pop up advertising $5 shoes/sandals for kids. The shoes were as priced, and my daughter loves them. They also arrived in timely fashion before the expected arrival. Will be shopping again.

Thumbnail of user chada40
Chad A. – FabKids Rep

Hello Amari,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in FabKids. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad

Thumbnail of user jessicae1073
New Jersey
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

EVERY. SINGLE. ITEM. Has either been defective upon receiving or has fallen apart within 2 washes. They stain easily, the stitching unravels, twists after washing. Garbage clothing. Walmart brand is better quality.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Jessica,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with the quality of your products. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user carriet225
New Jersey
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Bought the high top sparkly and light up shoes as a birthday gift. My daughter really liked them. However, within two weeks of use, one foot stopped lighting up. Return policy is only for unused shoes, with original packaging.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Carrie,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user luvial
Georgia
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

I ended up paying over $100 for 2 pair of shoes that are very uncomfortable. I'm about to return one and need membership fee to be reimbursed! Your prices are ridiculous, you say a price but charge different rates.

Thumbnail of user zethb
Zeth B. – FabKids Rep

Hello Luvia,

Thank you for taking the time to leave a review. Your feedback about our pricing and the VIP membership is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing and quality. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user aprilw355
Washington
1 review
0 helpful votes
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January 22nd, 2022
Verified purchase

I have a very picky diva who loves to stand out. The clothes we get from here are always well made... in the most adorable prints. And soft! They withhold better than department store brands as well. Highly recommend.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello April,

Thank you for your lovely review! We are glad to hear your feedback. We appreciate you taking the time to share your wonderful experience. Have a fabulous day!

Best,
Jane

Thumbnail of user faithd116
Arizona
2 reviews
0 helpful votes
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December 10th, 2022
Verified purchase

Great prices on wide assortment of items the sell. Received my order in a little over a week. Their shoes & clothes look to be good quality and well made. I have placed about 6 orders in the last month or so.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Faith,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user ranim26
Florida
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Excellent quality, good value for the prices, and quick shipping. Be aware that you will be flooded with email after becoming a VIP member. I am not so sure about how this VIP gig is going to work out but we shall see on that.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Rani,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user susanm4799
Florida
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

Great quality shoes and clothing. Quick shipping times, and ways to earn points toward future purchases. Although regular pricing is sometimes a little on the high end, sales events and deals make it affordable, as well.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Susan,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in FabKids! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user jennifera318
Nevada
1 review
0 helpful votes
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December 21st, 2018
Verified purchase

Love the outfits, cant decide which is my favorite, Christmas outfit, dress, or mermaid shirt with scale pants. Dont know what I'll choose for her to wear for Christmas day. We might have a fashion show.

Thumbnail of user ivyt14
Ivy T. – FabKids Rep

Hello Jennifer,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,
Ivy

Thumbnail of user meganp86
Florida
1 review
3 helpful votes
  • Send Message
August 7th, 2019

My order still hasn't even shipped after several days despite website stating "processed and shipped within 2 business days".
My Facebook messages are flat out ignored.
Chat just makes me talk to a robot.
Don't bother, just go to the outlet stores. You can actually try stuff on there anyway..

Thumbnail of user ivyt14
Ivy T. – FabKids Rep

Hello Megan,

We are so sorry that this happened. We’ll be sending you a private message now, so we can get this resolved as soon as possible. Thanks!

Best,
Ivy

Thumbnail of user breanam3
Texas
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

They have been great to me! A rep once expressed an item that was out of stock. She could have just reordered with standard delivery but it was for my kids birthday. Excellent customer service, I work in e-commerce fraud.

Thumbnail of user ivyt14
Ivy T. – FabKids Rep

Hello Breana,

We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user jasond1408
Texas
1 review
0 helpful votes
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November 22nd, 2022
Verified purchase

Even though I was only a member for a short period, Fabkids had excellent customer service, awesome choices, quick shipping, well packed products and an awesome trial membership opportunity. My daughter is grown, however the styles available my wife likes. Fabkids should consider adult children clothing options, child size shoes are similar to adults, clothing obviously not.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Jason,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user betsym
Illinois
1 review
7 helpful votes
  • Send Message
December 16th, 2013

Membership is very hard to cancel, call center staff (outsourced) were rude and just kept repeating a script, website difficult to navigate. When you place initial order you end up in some club that charges you every month, which was VERY unclear from the get go. Shady.

Thumbnail of user afafe5
Canada
1 review
0 helpful votes
  • Send Message
January 19th, 2023
Verified purchase

Items ordered fitted perfectly my little princess
Washed them many times still colors are very bright. I saved time and money by ordering through the website.
Rewards worked wonderfully for me while sending offers to friends and colleagues.

Thumbnail of user jenniferm1988
Jennifer M. – FabKids Rep

Hello Afaf,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

Company Representative

Thumbnail of user heatherw609
Natasha T.
Typically does not respond to reviews

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