• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.5%
Positive
400
Neutral
30
Negative
266
89
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,767)

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Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user jenniferk2726
Wisconsin
1 review
0 helpful votes
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September 6th, 2024
Verified purchase

All the shoes I purchased for my son were great! They were different, fun and comfortable and with the prices I couldn't pass up purchasing a few! He is all set for the new school year!

Thumbnail of user jessicaj1944
Oklahoma
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

The shoe quality is great and they are true to the picture. I went with the size chart and should have gone a size smaller, but she will grow into them non-the-less!

Thumbnail of user lawanai2
Illinois
1 review
0 helpful votes
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August 24th, 2024
Verified purchase

Ordered shoes on sale. Received email for tracking number. Package was damaged at a checkpoint. This was the last info received last month.

I want a full refund.

Thumbnail of user kaylaf457
Maine
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

To say Fab Kids is a great company would be the biggest lie I've ever told. I placed an order August 21. My address was not correct. When I created an account I put in my correct address, Fabkids gives you a suggested address which was incorrect. I had to update my profile address again. Once my order was shipped, I received a tracking email and completed the request to receive text notification about my package. I checked to see the whereabouts on my package only to find it stated it was undeliverable due to no one being home. I called FabKids and was told that I have to contact the shipping company. This would have been a great opportunity for the customer service rep to identify my information including address to better assist me. When I called the ontrac for information they informed me I have to contact Fabkids. I have been going back and forth over this package. Today I called fabkids and was made aware that I can have my order REsent if my items were AVAILABLE! Only 2 of my items were not available. Knowing that my items were returned to sender to fabkids, why can't the 2 items I ordered be shipped to me. I was made aware fabkids can't update my address and I have to. So I did and was able to get my shoes resent however, the other 2 clothing items were not available. This is 2024. Online shopping and technology shouldn't be this difficult.

Thumbnail of user katiem1065
Illinois
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Thankfully all the shoes I purchased were under $6 at the introduction price. The quality isn't anywhere near what I'd expect for the non introductory pricing.

Thumbnail of user melindaw347
Alabama
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Have gotten my daughter's school shoes from here the past few years, also her clothing!
Other than not tryin the ITEMS on, EVERYTHING
Is great. Clothing great material and durable, shoes are great.Returns are easy to do also.
FAB KIDS IS THE PLACE FOR MYSELF AND MY FRIENDS & FAMILY!

Thumbnail of user deonnaj4
Ohio
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Order never arrived!. Ordered was supposed to be here on the 14th and it still has not arrived. Customer service said it should be here today still no order! Very dissatisfied!

Thumbnail of user destinl4
Georgia
2 reviews
0 helpful votes
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August 21st, 2024
Verified purchase

From shoes to clothes I can order all day long. I purchased more clothes and shoes and an accessory. The sales are amazing and makes shopping for Christmas and birthdays so much easier.

Thumbnail of user onyinyee4
California
2 reviews
0 helpful votes
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August 19th, 2024
Verified purchase

I like that the exchange of the tshirts i bought was very easy and quick to complete. Customer service helped me promptly on how to initiate and complete a return/exchange.

Thumbnail of user erical517
Florida
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I bought 2 pair of shoes for a total of $11.88 and the quality is amazing! Shipping was fast also! I'll definitely be buying from this site again!

Thumbnail of user katiel575
Pennsylvania
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Came for the affordable Duck boots and left with 6 pairs! I'm really satisfied with how easy their returns/exchange process was as well!

Thumbnail of user joyg351
North Carolina
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

The entire process was easy and quick. My delivery came fast. Excellent shipping. Will definitely get more shoes for my daughter.

Thumbnail of user ebonyg85
California
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

I LOOOOOOVE ALL OF THE SHOES I GOT FOR OUR KINDERGARTENER. WE BOUGHT DURING YOUR $4.99 SALE DEAL. EVEN TWO PAIRS OF LIGHT UP SHOES WHICH EVERY TODDLER AND KIDS NEEDS. YOU MADE HER TRANSITION FROM HOMESCHOOLING TO CHARTER IN-PERSON KINDERGARTEN SO MUCH EASIER BECAUSE SHE HAD COOL SHOES TO PICK OUT EACH MORNING. THANK YOU FABKIDS, YOU GUYS ARE GAMECHANGERS!

Thumbnail of user israela108
Alaska
1 review
0 helpful votes
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August 19th, 2024
Verified purchase

No where on the site does it state you charge $49 a month. I been trying to contact you and no way of getting a hold of you. You won't do call backs like it says

Thumbnail of user aprilb835
Tennessee
1 review
0 helpful votes
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September 18th, 2024
Verified purchase

Ordered a 10/12 in jacket and it still to small package got lost so took longer to get to me all around bad experience for my 1st amd last order

Thumbnail of user arnniec
North Carolina
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I was very pleased that my package came early. The shoes were nice and fit my granddaughter perfectly. Thank you

Thumbnail of user bethm865
Canada
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase
• Updated review

Granddaughter loves her outfits from Just Fab
Skirt, shirt and little biker jacket are so cute
The shoes were Fabulous had to wear the next day to school.

Adorable Styles
June 30th, 2024
Verified purchase
• Previous review

Grand Daughter loves the clothes and sandals
Clothing fits perfectly true to size
Grand Daughter loves getting surprise deliveries

Products used:
Clothing and shoes

Service
Value
Shipping
Quality
Great selection
March 10th, 2023
Verified purchase
• Previous review

Ordering is easy
Grandchildren love the clothes and shoes
Quick easy delivery

Thumbnail of user fateehah
New York
1 review
0 helpful votes
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July 14th, 2024
Verified purchase

Ordered 4 pairs of shoes and was very skeptical as I was doing it for the 1st time, but when the package arrived and we got to see the shoes, all shoes were just amazing, thankyou fabkids you have a regular customer now 😊

Thumbnail of user amiyaj3
Georgia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase
• Updated review

I love how much fun my daughter have in her clothes from fab kids, She loves getting dressed and other girls want to know where she gets it from

I love fabkids for my daughter
November 22nd, 2022
Verified purchase
• Previous review

I love how my daughter looks and feels in these clothes She really looks and feels like a lil princess that she is!

Thumbnail of user rebeccab2925
New Hampshire
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Ordering through receiving was a great experience. Everything came and was as expected. My granddaughter loves all of it.

Thumbnail of user jg1054
Utah
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

The shirt we bought shrunk probably 2 to 3 sizes and the shoes wore out within months. One pair of the sneakers wore holes all the way through within a month. Very disappointing, especially for how much they mark up the "original price", so it looks like you are getting a good discount.

Thumbnail of user vickig425
Colorado
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I ordered white high top sneakers for my 5 year old granddaughter and the black high top boots for 7 year old grandson. They love them, they fit well and look great.

Thumbnail of user gabrieln251
Texas
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Saw the commercial on TV and purchased the shoes for my 4 year old for back to school. Really impressed with the quality and style of the shoes for the price.

Thumbnail of user hibaa31
Illinois
1 review
0 helpful votes
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November 2nd, 2024
Verified purchase

Unsatisfied with shoes
I purchased 2 shoes and returned
Recently bought boots but they are same.not wearable

Thumbnail of user spincerr
Texas
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

First time with this company and I am slightly irritated. The items were promised within a week and didn't come for 2 weeks. I received limited updates although I not only called the customer service but also arranged for text updates to come to me. Just all around feel like the customer service side of things needs to be better.

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

Company Representative

Thumbnail of user heatherw609
Natasha T.
Typically does not respond to reviews

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