• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.5%
Positive
419
Neutral
31
Negative
279
99
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,800)

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Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user jenniferd3546
Ohio
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I have not received my order yet. It was delayed and said to expect it on August 19 and I still don't have it

Thumbnail of user angelaj1533
Mississippi
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

First time customer. Ordered 4pair of shoes for my granddaughter. They were very true to size & great quality!

Thumbnail of user danad110
Canada
2 reviews
0 helpful votes
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August 30th, 2024
Verified purchase

The clothes are well made. Service is excellent and the website is easy to use. I wish more clothes were tailored to the more slender boy.

Thumbnail of user deniccap
Indiana
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

I hate that I signed up for this service. Cheap material and horrible customer service. Canceling my membership ASAP!

Thumbnail of user valeriaa65
Florida
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I was told delivery 8/20/24. Still nothing. No text saying delay. Horrible with tracking and communication

Thumbnail of user andrewr253
Ohio
2 reviews
0 helpful votes
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August 31st, 2024
Verified purchase

Ordered a few times and pretty good quality items, definitely like the sale prices, easy to use website

Thumbnail of user williamw4795
Washington
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

My 2 year old son couldn't get enough of the light up shoes, we had a hard time getting them off his feet

Thumbnail of user emilyd1055
Canada
1 review
0 helpful votes
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July 6th, 2024
Verified purchase

FabKids is easy to shop. I notice the girls' section seems to have more variety and nicer items than the boys' section. This is frustrating and I'm considering canceling my membership because I don't often see something my son would like. The boys' items are better suited to kids under 8. I would like to see more themes than sharks, dinosaurs or gaming. Athletic wear for kids would be a huge plus.

Thumbnail of user kerric151
Georgia
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Clothes are very cute and fit well. I got my daughter 2 pairs of shoes and 2 dress outfits with a denim jacket and she loves it.

Thumbnail of user darlenel338
Colorado
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Ordered about 10 items only to get an email the following day saying they were out of all my items. Really! All of them!

Thumbnail of user bethanyw157
Illinois
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

The dress was way too tight around my daughter's chest, even though I sized up. The stitching is terrible and the material is stiff and rough. The other outfit was way too big, despite ordering in her size. Going to cancel, quality has been deteriorating.

Thumbnail of user kyleef13
Missouri
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

I ordered three of my daughter's outfits. When I placed the order, everything I ordered was in stock. Got an email a few days later showing two of my items were out of stock and only credited $4, even though I have a monthly subscription and used my credits. Not worth it!

Thumbnail of user loriw1110
New York
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I buy my grandchildren shoes from here often. Love the quality and styles that they have and also I really love the price on them

Thumbnail of user reginal322
New York
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

This is awful. They started school on the 20th I ordered the shoes on the 6th.
Definitely my last time

Thumbnail of user baa13
New York
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

I never received my order and I did not want to sign up for membership and money was taken from my account for it

Thumbnail of user jamyet
Arkansas
1 review
0 helpful votes
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June 30th, 2024
Verified purchase

Cheap $#*! shoes. Signs you up for VIP🙄, $50 per month,🙄 canceled account had 2 vip credits... not only did I get 2 pairs of $12 shoes for both vip credits and had to pay $8... but also if I was to send back, I would have to pay ANOTHER $8 & possibly lose my $100 vip credit. This is a scam. Definitely do not purchase.

Thumbnail of user robina636
Pennsylvania
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Ordered on Aug 7th still have not received my order. Delivery date has been changed 3-4 times now. Very unhappy.

Thumbnail of user laurav1302
Indiana
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Can't believe the price and quality on all the shoes and clothes I bought. School shopping was so easy and love the styles!

Thumbnail of user alejandrinaa7
Kansas
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Love the shoes and my baby loves them. They are easy and she can put them on easily. Love the sparkles and lights.

Thumbnail of user lashondah31
Illinois
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

My da kids order was great it came in a nice time frame. And my daughter love her leggings

Thumbnail of user isiomau
Canada
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I have purchased a lot from Fabkids and their products are always as pictured. Deliveries are fast as well.

Thumbnail of user katelynnk10
Indiana
1 review
0 helpful votes
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August 21st, 2024
Verified purchase

Haven't had a single complaint about any of the shoes we've ordered. Great quality and they fit nicely.

Thumbnail of user krianneg
New York
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

Well firstly a lot of the things I wanted ended up selling out quite quickly which wasent a problem once I got my cart to look the way I wanted it to. I rearranged bundles and added points and got a $300 and something dollar purchase down to $185. But of course when I got to check out….the check out is glitching, won't work, whatever the case is. I attempted to refresh the page 3 times, got my cart down to $185 and, still was unable to check out. Closed out the entire window and came back in yadda yadda yadda. Now why didn't I just attempt to call customer service after like the second or 3rd try? Because I knew that if I went through customer service there was gonna be some sort of misunderstanding and I would end up paying more than $185 obviously. So basically that's what happened after I gave up and called customer service. I ended up not using a credit, and paying $289.67 for the entire purchase. Not only that….my package was delayed, which has never happened before and upon reaching out to customer service about the situation the only thing that could be done was to refund me the credit that I never used……*ugh! Now had I waited for whatever the website had going on to subside, more items in my cart would have sold out and I would have had to do a circus all over again to get products I only semi like and/or want. This is honestly the most hassle for a haggle I've ever had to do with FabKids and and I don't think I have EVER had to call customer service for technical or other purchase difficulties! So….meh…….probably would have been a better review had I not missed out on saving $54.68 and had the clothes I over purchased by now but….meh.

Tip for consumers:
Sometimes the bundles cost more than getting the items separately which kinda doesn’t make sense if you’re trying to save money.

Products used:
Have not received yet.

Service
Value
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Thumbnail of user daniellap29
New York
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

My shoes came to days late after I was told they'll be here that Monday…I had to keep my baby home from school cause she had no shoes to

Thumbnail of user shelbyp201
Arizona
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Very poor quality. Almost everything on the side if the shoe was scuffed off and torn on the first wear

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

Company Representative

Thumbnail of user heatherw609
Natasha T.
Typically does not respond to reviews

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