• FabKids

FabKids

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Overview

FabKids has a rating of 3.5 stars from 3,800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.

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Positive reviews (last 12 months): 57.5%
Positive
419
Neutral
31
Negative
279
99
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How would you rate FabKids?
Top Positive Review

“Almost great”

Amber G.
10/21/24

Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%

Top Critical Review

“Very disappointing”

Dominique G.
10/1/24

This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.

Reviews (3,800)

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Reviews that mention popular keywords

customer service (263) fab kids (162) kids love (98) credit card (39) store credit (26) vip membership (43) bank account (24) quality shoes (26)
Thumbnail of user faatimahi
Florida
1 review
0 helpful votes
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August 20th, 2024
Verified purchase

I have nothing but negative things to say about Fabkids. I signed up because I thought their shoes were cute for my kids. I contacted customer service to find out about my membership, I have 4 kids 3 5 and under with the youngest being 6 months at the time. That being said while I was talking to the representative I went to grab my baby when I came back in less than a minute she had disconnected.if you are going to be a company for kids then should should have policies that are catered towards I'm kids and not disconnect someone after a minute idle on chat. I should have known right then and there that I'm Fabkids had horrible customer service. Nonetheless when my 5 year old saw the shoes he wanted once so against my better judgement I went ahead and ordered another pair. About 2 weeks later I got a notification that the shoes were delivered. I looked around the house and near the mailbox, garage everywhere and didn't see a package. I walked down a bit and looked at the neighbors and nothing. I immediately contacted Fabkids and was told to wait 3 days as sometimes carriers mark things as delivered before they are physically delivered. I was annoyed but said ok. A few days later when the shoe still hadn't arrived I contacted them again. This time the rep had the audacity to ask me if I contacted the carrier? Like we (customer) pay for shipping which means it's Fabkids responsibility to contact them but I digress. The rep told me I'd have to contact them again in 10 days because that was their process. Funny that other agent said 3 days but whatever. I demanded my membership be cancelled. I waited about 2 weeks and then contacted them again about the shoes not being delivered. They told me it was their proctor to issue refunds on misdelivered items. I was livid. I had been back and forth with them for weeks and they have all told me different things and now I couldn't even get my money back. I felt even more confident I made the right call and cancelled my membership

Thumbnail of user marys7235
North Carolina
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I still haven't received my order! I placed it on August 28 and seems to be taking forever!

Thumbnail of user gabrielaa206
Florida
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Really good quality.More that I expected. I'm happy that I tried. For sure I will keep shopping at Fabkids

Thumbnail of user jordanc773
North Carolina
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

My kids get so excited when I tell them I've ordered something from FabKids. Really fun options, even a 4 and 6 year old approve!

Thumbnail of user mayat83
Texas
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

There was an incredible selection at such great prices! I had so much fun finding the perfect shoes for my littles.

Service
Value
Shipping
Quality
Thumbnail of user lauriem1216
Kansas
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

I ordered my items almost 3 weeks ago and still haven't received the package. No responses from customer service

Thumbnail of user janiehellos
Washington
1 review
0 helpful votes
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October 1st, 2024
Verified purchase

Everything was great except I need to exchange 1 pair of boots I got the wrong size

Thumbnail of user tonnieb5
Tennessee
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

For the price I pay, the items are worth it. It's always a win-win with FabKids :)

Thumbnail of user courtneyw545
Louisiana
1 review
0 helpful votes
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July 17th, 2024
Verified purchase

Love the price and quality 👌I have 4 children and all of them love to receive shoes from this site every month! Especially during the winter and summer time!

Thumbnail of user bobbib152
Washington
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

My grandkids loved the shoes.Especially the unicorn shoes. My grandson liked the lofers. He liked the comfort. The sparkles were a big plus.

Thumbnail of user naomyc3
Canada
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Good products, lasts long especially with an active 4 yo that likes to pretend to be different animals and often will be on all 4s. Good durability and washes well and hardly stains with proper cleaning products. I'll keep ordering

Thumbnail of user sheilao312
Alabama
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I have not received my purchase yet from FabKids. I am checking to see if they can track it for me.

Thumbnail of user nayelig18
California
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

I dislike so much that their carrier is OnTrac. Super bad service, my package was delivered to the wrong address, TWICE!

Thumbnail of user rosab285
Washington
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

I ordered some items in July, thet were returned. I had to earner new items again and once again, I have not received anything. So frustrating.

Thumbnail of user tawshag1
Texas
1 review
0 helpful votes
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August 30th, 2024
Verified purchase

Shoes look nice but both my children had rips, one had a hole after the 1st week of school

Thumbnail of user jessicam5653
Alabama
1 review
0 helpful votes
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November 18th, 2024
Verified purchase

Everything came in their own packaging and true to size. Will definitely purchase in the future.

Thumbnail of user marief699
Maryland
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

I loved it please have more products. I'm with JustFab for 11 years now. Always find something I

Thumbnail of user brittneym205
South Dakota
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I bought shoes for 3 different kids and they where all affordable and true to size.

Thumbnail of user rebeccaj1352
Washington
1 review
0 helpful votes
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June 21st, 2024
Verified purchase

Fab kids runs great deals. I got exactly what I ordered. Crock stile in a boys size 5 and slip on boys shoe size 6. Only thing is the 6 seemed smaller than the 5. No worries, both still fit! Thank you for great clothes!

Thumbnail of user teef22
New Jersey
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Great buy. The shoes were also well cushioned. Which is perfect! Kids deserve comfort as well

Thumbnail of user carolynw1318
North Carolina
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

One pair the black was too big looked like a size 14 when she tried them on the other two pair fit

Thumbnail of user annieb377
Canada
1 review
0 helpful votes
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August 18th, 2024
Verified purchase
• Updated review

Good prices but not a lot of choices.
No pajamas neither underwear.
Always dinosaurs or unicorn… kids gotta like them.

I like the site
February 17th, 2023
Verified purchase
• Previous review

I like the site and the service they offer but would like more products, different prints on clothes not only dinosaurs … and finally maybe better quality on shoes.

Thumbnail of user yinkao5
Texas
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Order came in incomplete and one of the shoes was changed to another one I didn't choose

Thumbnail of user jamilahj1
Texas
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

I ordered a few pairs of shoes for my children, and I mist say it came alot sooner than expected!

Thumbnail of user qweenk
Georgia
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

Fast delivery, amazing quality, and my kids love everything so far! I love this site.

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.

Company Representative

Thumbnail of user heatherw609
Natasha T.
Typically does not respond to reviews

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