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FabKids has a rating of 3.5 stars from 3,820 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery, and new shoes. FabKids ranks 8th among Subscription Shopping sites.
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Honestly all but 1 of the 6 pairs ordered were great. One of the pairs sole was clearly offset. When I tried to carefully peel it up to reposition it, it tore up a piece of the underneath foam from where it was glued. Now it's repositioned but won't be comfortable due to this not being able to be removed. Like I said all other pairs were great, For member pricing that is. I would never pay the full prices for the shoes though. Just price them at membership prices for everyone and they would be 100%
This package is being delivered massively late. At least 2 weeks. Unfortunately my daughters birthday was ruined because of this experience because I was unable to afford other gifts and the only thing I was able to get her was these shoes which did not even come.
Was not please with minimum choices of cheap items offered for your credit points of $49.99 for each point. I can't just choose what I want for that same value so I canceled my membership.
Ordered 2 pairs of shoes. Used a prior discount and paid for shipping. They sent the incorrect size shoes. Had to contact and advise several times. Finally someone understood and offered to send the correct size, but only after I had returned the incorrect sized shoes. I told them it was rediclous I had to go through the trouble of returning the shoes, much less first returning the incorrect ones before I could even receive my actual order I already paid for and also paid shipping for. By the time I'd had actually received the shoes I ordered it will have likely taken 3 whole weeks. After saying ok, they then advised that they didn't even have the size I originally ordered anyway. So, then, I wasted ALLL my time trying to figure out what was going on and also agreeing to accept an exchange with nothing offered as compensation for the huge inconvenience. The company could have at-least offered my discount back to me since it went to waste in the end, or offered to ship the corrected shoes the moment they found out they sent the wrong size. All this wasted over a $10 pair of shoes. I canceled my supposed "VIP" membership and absolutely will never purchased from them again.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Amanda,
We are sorry to hear about your experience with the returns/exchanges policy and product availability. We'll be happy to assist you with your concerns. Our Member Services Team will contact you right away.
Best,
Allison
Overpriced for the quality and you don't get the good deals if you use your one monthly credit it's a better deal to just use cash. You spend more if you use the monthly membership on the same items
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Briawna,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the prices we offer and the VIP credit usage. Our Member Services Team will reach out to you right away.
Best,
Allison
Los artículos llegaron completos y en un tiempo de entrega muy rápido…. Me gustó mucho y definitivamente volveré a comprar 😊
Overall good smooth experience. From site navigation to shipping goes smooth and all products came in a good packaging, loved all the product!
Hello Amruta,
Thank you so much for the review of your purchase. We appreciate the feedback you shared about the website and are happy that you are having a great experience. We hope you will always have a great experience with us in the future!
Best,
Lia
I love ordering from here but what i don't like is u can't use your rewards with out buying other shoes.
Hello Camilla,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our reward system. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
Absolutely a wonderful place to buy clothing for children!
Site is hard to get around. Quality is cheep and thin. Prices and groupings in checkout are confusing
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Amanda,
It is with great regret that we received your feedback regarding our user interface. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
The clothes and shoes don't withstand play or washing very well. It's never worth buying at full price because of the poor quality. Nothing lasts long enough. Recently the designs have become extremely hectic. It would be nice to see some more classic looks.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Amanda,
Thank you for sharing your experience with the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
FabKids has wonderful customer service! Every time I have needed to call they have been efficient and kind.
Clothes are not great quality, fit very inconsistent. You end up paying far more than what the clothes are really worth. They make cancelling difficult. I never write reviews, but feel obligated to advise against getting sucked in to this weird subscription model.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Claire,
Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Great and easy payment method. No scam or fraud. Still awaiting my orders, but I am well satisfied with the service.
Hello Taiwo,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Always a great experience with FabKids... Shipping is fast! The prices are affordable, and always fits to size perfectly.
Hello Luz,
We're thrilled to hear that you had a positive shopping experience with us! We make every effort to provide you with reasonable prices, products that fit perfectly, and fast shipping! Have a great day!
Best,
Allison
I purchased 7 pair of shorts for one great price. They are great quality and my granddaughter loves them.
Hello Karen,
We desire to keep you satisfied with our quality products at affordable prices. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
All the items are beautiful. Since they are all for Christmas and birthday. I can can't wait to see how they fit.
Every time I order from fabkids I always get exactly what I'm expecting. Style, size, and quality is fantastic.
Hello Jamie,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
Best,
Mary
I order from Fabkids for my granddaughter. I don't get to see clothes. But the site is easy to use, nice choices, and great discounts.
Hello Denise,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Ordered 2 pairs of shoes which were too small. Returned, reordered a perfect size and received within 7 days. A perfect fit! She loves them!
Hello Linda,
It’s great to read your feedback about your experience with our return policy and we are glad that the items fit perfectly. We appreciate you taking the time to share it with us as we intend to provide remarkable service for every member!
Best,
Allison
Perfect fit and she loves them! She loved the multicolor sandals and tennis shows with Velcro closure.
Amazing 😍, delivery was right on time, my Daughter loves her shoes. Her style is Beautiful thanks to FabKids.
Hello Shaunice,
We are glad that you're satisfied with your purchase. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!
Best,
Allison
The shoes actually run alittle bigger which should fit my daughter by summertime though. Otherwise I love the many different styles and selections.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Indira,
Thank you for sharing your experience with the sizing of the items you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
The shoes were very slippery that caused my eldest to slip and fall at the school gym. My 2 kids doesn't wanna wear it anymore because of it.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Kimberly,
We value the comments you made about the item that you got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Someone stole my package and I reached out to speak to customer service, the person was rude and did offer any solutions other then telling me everything is out of stock and that I won't be able to use my discount that i had. They did not put my apartment number even though I had it in my settings. So I ended up canceling the subscription. Now I'm out of 3 shirts for my god son which was part of his Christmas present.
* FabKids attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Brittany,
Thank you for sharing your experience with your order and with our Member Services Team. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I've purchased a few times from this company for my granddaughter. She loves it all! Super cute selection of shoes and clothes for girls! And great prices!
Hello Jessica,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
I would suggest this company to all my friends. The material the material they use is good and I receive my order promptly.
Hello Anita,
We are delighted that you have been enjoying your shopping experience with us! We take pride in providing high-quality products and quick delivery to our members. Thank you for your continued support and for taking the time to share your positive feedback.
Best,
Allison
I never received order I reached out to customer service and got no help I would never recommend fav kids to anyone horrible experience
Hello Tykwan,
Thank you for sharing your experience with the order that you never received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I have had a great experience shopping on Fabkids. They have really great sales and I can skip the VIP when I am not looking to buy anything. My daughter loves the variety of clothes they offer and the shoes.
Hello April,
We are glad that everything worked out for you. We, here at FabKids do our best to provide great deals and excellent services. We appreciate your feedback and would like to assure you that we will strive to improve your satisfaction.
Best,
Allison
Gain trust and grow your business with customer reviews.
How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
Hello Charol,
Thank you for leaving feedback on your experience with the usage of the VIP credit and your membership. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.
Best,
Allison