FabKids

Disappointing. I was pleased by overall quality, price, available discounts, and shipping time, but was VERY unhappy to find that a month after my purchase, the company attempted to sneak in a $40 VIP fee that was charged without my consent, request, or approval. Obviously, many people would never notice it in their banking history or take the time to call and I'm sure Fabkids steals a ton of consumers' money by doing this. Too bad, because other than that, I would have highly recommended them. Btw, I very rarely leave online reviews, but felt I had to in this circumstance.

I am a VIP member at FabKids and I have never had a bad shopping experience. It's always fast delivery and excellent quality materials. My daughter loves their clothes and stylish outfits. I will continue to shop with them!

Did not know what to expect, as this was my first time, ordering from fab kids. Ordered for my granddaughter, and boy was I pleasantly surprised when the order arrived! Great quality, wonderful style, and my granddaughter loves everything!

I bought three pairs of shoes for my daughter and they were all perfect for her. It was sneakers, fall boots, and duck boots that were lined with fur. I also got her a corduroy overall with a beanie and a long sleeve T-shirt for her fall picture at school. I was a little bit skeptic because of the decent price but everything ended up being absolutely perfect and good quality, can't wait for my other little girl to get bigger so I can start buying her stuff also from the page

FabKids generates revenue by enticing customers into a "VIP" membership that charges you every month unless you remember to go onto your account in the first 5 days of the month and click that you do not want to be charged that month. Who wants to play these games?! You cannot cancel your account except by phoning their off-shore call center. We will be doing that soon but are not looking forward to it.

But their clothes and shoes, etc. were cute and reasonably priced and so far we have been successful in declining the monthly charges. But we are going to make the call to cancel (wish us luck) because FabKids asserts that the deliver their orders in 4 to 9 business days but consistently our orders are taking 2 or 3 times that for delivery. Once our latest order arrives we will cancel (or try to).

The cloths offered are beautiful and made of highest quality! My daughter gets so excited when an order gets to the house! Even if I need to skip a month or need a different size. Everyone is so wonderful, helpful and courteous! And exchanges are easy! Never had such a great experience ANY other place!

What kid doesn't love opening a gift on Christmas morning and have it be clothes?! Well one of mine doesn't, the other is ok with it. After the initial moaning and groaning that we got them clothes, they loved the styles! They thought they were all fun designs. Thanks for having great styles on sale!

The Clothes are adorable, they have a boutique feel to them. Not what you get at the typical store, love the uniqueness. Wish the customer service was easier to access. I sent an email and it was returned to me saying they no longer except emails even though it was an option on their website.

I mailed a few outfits and shoes for my niece's birthday. She is really difficult to shop for because she is very skinny and petite. I was so happy when my niece called to let me know that she loved everything and ALL the outfits fit her. The selection of clothes for her age (11 years old), was perfect.
I think my sister was also very pleased that everything fit, that she will now be ordering clothes from here for her daughter.

Thank you!

So the outfits are obviously adorable, shipping was fast, and the customer service representatives are always very nice and willing to help. My only complaint is that it's definitely overpriced in my opinion for the quality and what you get. I have gotten similar outfits at Carters for about half the price.

I love my new shoes and I get a lot of compliments on them. I'm always telling people about just fab kids and how your first pair of shoes are for free but I'm a little disappointed that my shoes lights have stopped working. I guess it's a sign that I'm getting too old for lit shoes LOL and they still look cute as well as function so I can't be too disappointed when they were for free after all. I still get lots of compliments on them and always tell others about the awesome deal.

#fabkids SCAM ALERT! Called the FabKids.com Customer Service line on Friday to dispute charges. Got a message they are closed so I wrote to customer service. It's Wednesday now and no response. So I call customer care and listen to hold music for 15 mins until they disconnect me. I'm on my 4th call with no answer! Do NOT give them your credit card.

Ordered my daughter a pair of shoes for her first day of school and the little girl size 3 is made to fit an adult. Definitely do not fit a 10 year old little girl! Should really be more descriptive with size!

I submitted an order in Sept. It was scheduled to arrive on Oct 6. By the end of November, the package still hadn't arrived. I contacted customer support to ask for the status of my order, and they told me my package had shipped and just keep checking the tracking link. Every time I checked the tracking link, the delivery date would update to tomorrow. Seems like a scam.

This website is horrible!
I ordered my first outfit for my friends daughter and they automatically made me a VIP member. Now my account is being charged a $29 monthly fee that I was NOT aware of. Stay away from FabKids!

I would not recommend this business to anyone. There was a deal for VIP new order for the first pair of shoes being $10.49. My friend showed me that she got this offer and directed me to this site. When I signed up the only offer I got was a buy one get one free. This deal would have cost me more money than $10/shoe. I reached out to customer service and their excuse was that their system changes deals. How can my friend get the best deal but when I sign up the same day, live in the same town my "VIP deal" is worse.

This was an overall bad decision. I think originally it was a good deal but future purchases were just ok. The shoes we purchased were of good quality. The clothes however are very juvenile. Cute for toddlers but designs are inappropriate for school age kids. The most annoying thing is they promise to remind you to decline your monthly credit but usually don't. True you can use the credit to buy clothes but lots of conditions attached to it. Returns are easy sometimes. They promised to hold an outfit I wanted to exchange but didn't and I had to contact them4 times to finally get the return shipping label. Oh and their chat in rarely available.

It makes me very uncomfortable to give this review. Although the employees in Fabkids customer service department try hard their language skills make it difficult to get the problem understood and taken care of. This makes it extremely irritating when you already have a problem. The language difficulty seems wide spread throughout the department. This has happened a couple times to me and other people I know who shop at fabkids.

And the shopping experience was OK but the fact that you guys throwing a $50 a month charge and then it goes by so fast you can't delete it when you're trying to place your order is shady. Don't try to charge somebody so you're giving them a credit back. You're trying to force them to use their own money on your site instead of just allowing them to purchase as they wish.

I want to cancel my membership but am being given the runaround. I have tried phoning (which is the only way they will accept cancellations) and get an error message that all circuits are busy. I have chatted with someone via their website and be assured I will get a call within the day but I am doubtful that that will happen.

Bottom line... Even if the company is reputable, the customer service is appalling.

I sent them an e-mail asking to cancel my account and got an e-mail back saying that they could only skip a month.
A month later, there was a charge on my account and when I called them a rude customer service person said that they could not refund the charge.
I was not happy by the way this business do things. I believe that an e-mail should be enough to cancel that membership but no. I needed to call few times, repeat my email and phone number several times and still got nowhere.
The worse part is being told: Sorry you should have known... I can't refund the charge!
I wasted over 10 minutes on the phone and have to get a hold of my credit card company now.

I do Not recommend this company as they will charge you regardless of your attempts to cancel it.
Too much hassle for little in return.
I learned my lesson and hope this review can help others not to fall for the same trap.

I bought 4 pair of shoes, and they were all great material for the price! My kids loved them, so did I. The only complain I have Is that there is no app to easier navigate and remember ab the monthly membership

There are very little styles to choose from… Shoes when they are on sale are great! They don't Last long so paying full price isn't great. I can never find any clothes I really like. Overpriced T shirts unless you get them on deep sale… I would buy more if I had more choices.