Overview
FabKids has a rating of 3.3 stars from 4,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.
I'll enjoy what we get from there the only thing that wasn't great is they shipped the wrong size shirt. It's to much of a hassle to send back. So he will grow into it in 4 years. Other then that. I enjoy the products and so to the kids
Leggings are very thin and for basic wear. Good deal for play clothes. The sequin UGG type boots were so tight to pull over ankle. We even ordered a bigger size. As we tried to pull it over my daughter's ankle the sequins began to fall out. We had to return boots.
Hello Rachel,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My experience with Fabkids has always been top tier. I love the great selection of clothing the site have for my kids. True to size, From the shirt all the way down to the shoes. Thank you all so much A satisfied customer & my kids too
Hello Tavanjala,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Fabkids allows me to shop from home and I get great deals. My only wish is that Fabkids change things up and get different styles. The clothes tend to be the exact same look over and over again. Also, quality is questionable at times. Fabkids is convenient, which I like a lot.
Hello Mary,
Thank you for sharing your experience with the quality and styles of the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
This is awful. They started school on the 20th I ordered the shoes on the 6th.
Definitely my last time
Shipping takes entirely too long. The shipping fee for returns is ridiculous. The quality of the shoes are not comfortable. I'd be better off popular brand named shoes from a department store for far less.
Hello Bea,
We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A representative from our Member Services Team will be in touch within 48 hours.
Best,
Ivy
My kids love the clothes or shoes they get and shoes they get. Mom loves the price I pay for them. 3 shoes and 1 swear shirt for $1.61 because of all the discounts. Yes please. Just kinda wish they had a little more options for teens. But we love fabkids. Thank you all.
Hello Jessica,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
All the rt sizes and got them in time for school thanks for the prompt order
I received an email from FabKids on February 9th that my item has shipped, but it has not shipped. It's been awaiting carrier pickup since then and it's now February 17th. That's over a week of sitting somewhere, instead of actually being shipped.
The shoes only lasting one to two wears. After that the shoes are coming apart! Only reason I brought some shoes this mouth because I had a credit. I been buying shoes from you guys for years and the quality just not there anymore!
Hello Tiffany,
Thank you for the feedback! We are sorry to hear that you are dissatisfied with the quality of the item. We will be contacting you immediately to help you further.
Best,
Jane
The clothes look rich, and quality made. I had a problem with a few of the garments that were too small and had to return them. This was the easiest transition ever. The turnaround was about four days. Excellent customer service polite and professional.
Hello D Peggy,
Thanks a lot for the feedback! FabKids promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
One stop shop for a complete outfit already assembled! I never have to go through the whole site as soon as I log in, son and daughter's top pick are there assembled. All I have to do is add to cart and check out!
Hello Tamika,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
XO,
Ivy
I ordered clothing and boots for my two daughters. First of all, the cost (after credits and promotions) was phenomenal. I purchased 7 items for the price of 1 or 2 items. The quality of the clothes were excellent and true to size. The boots were absolutely adorable. My girls get compliments on a daily basis. Would definitely recommend shopping here.
Hello Felicia,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The shoes had to be shipped twice. The first time said they were delivered and weren't. I had them shipped to my daughters house instead. So that was fine, customer service was good at taking care of the problem, but it took a while to get it accomplished. Second the shoes weren't great quality. If they weren't part of the new customer deal, I would have been mad about spending that much on poor quality shoes. They have been worn a week and are already falling apart.
Hello Becky,
We value the comments you made about the items that you've got. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I got four kids so shoes are always something needed as all kids go through the seasons and school and outgrow them. These shoes came quickly and were exactly as advertised. They fit great and were fun which is exactly what my child wanted.
Hello Chrystal,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!
Best,
Renz
I did not know at firatabout the $29 monthly charge, after I found out I called to cancel the membership abut they talked me into staying by telling me about the skip option and gave me 500 points. I ordered my daughter an outfit and 2 pairs of sandals. The outfit was adorable as were the sandals. Bit the sandals literally lasted a month, if that. I forgot to someone month and I called them to cancel. Not Lily did they refund my $29 but they gave me another 500 points. Once you reach 1000 point to you get a free outfit. And I also have a member credit for that (which is good for a free outfit, if I can figure out how to redeem it). Just remember to skip every month or pick an outfit, not hard at all. And DON'T buy the sandals!
The clothes were ok quality but certainly not worth the cost. Once you purchase from them at the discounted rate (which is the price I would expect for clothes of this quality), you're on the hook for $49.99 a month unless you remember to skip shipping by the 5th of the month. I have looked and looked for a place to cancel this online but cannot find one so I'm going to have to call customer service to do this. This is most definitely a case of "if it looks too good to be true, it probably is"
Hello Melinda,
Thank you for sharing your experience with the monthly member credit and we are sad that you are canceling your VIP account. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
It was wonderful! Love this store. I would use this again
I had bought these for my 3 yr old. They got to me exactly when they were supposed to. However, when I went to see them light up, only ONE shoe lit up. Thankfully, I was able to call them up & let them know the issue. They resolved it by letting me send back the defective shoes back, & they'll send me a new pair! Despite having to go through this, & prolonging my 3 yr old from getting her shoes, the fact that I was easily able to fix the issue makes it so worth it!
Hello Dominique,
We appreciate your positive comments about our Member Services Team. You should only receive the greatest services. We hope you will always have a great experience with us in the future! Have an awesome one!
Best,
Lia
I ordered the normal size for my girl and surprise! She has grown so quick, we needed to go up a size. With just a few clicks, my exchange was ready for the mail. I was able to print the label & ship from my mailbox. We received the new order in a timely manner…
Hello Tara,
Thank you for your review. We are happy to know that you are satisfied with the services we provided. Have a great day!
Best,
Renz
- Visit Website
- San Francisco, CA
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Caitlin,
Thank you for sharing your experience with the items you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary