Overview
FabKids has a rating of 3.3 stars from 4,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.
I loved my girls boots and my boys shoes prices are incredibly so affordable that I bought four for my two boys and two girls and was loving it to see them wearing matched shoes fast delivery without any issue at all. My children loved it and will definitely order more from fabkids
I have only ordered twice from this site and both times it says delivered and it's not at my house. There is no photo evidence like Amazon to prove it ever arrived at the correct address. I live in a very nice neighborhood, I have a ring and was home the entire day in which it says it was delivered. My neighbors do not have (same as they did not have it last time)
Last time they gave me a hard time and said they would only replace it that time as a courtesy because it my first time ordering so now I don't know that they are going to replace this order and I
Going to be out $60. This is ridiculous for a company that's supposed to be so big. Get a better delivery service
Hello Angela,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I love Fabkids the only downside is my daughters size is hardly available in the outfits being chosen for her and barely have any of her size (4-5) in the basic clothing to shop from. That's the only downside not enough of (4-5) size. But love that I can bank credits, that don't expire, to use towards her wardrobe choices.
Hello Tamika,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our member service team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
My son wore 1 pair two times and the sole is already busted. Another pair was more like house shoes. 3rd pair I just threw away. Waste of money. Oh and they weren't even waterproof my sons feet was wet twice
Hello Jenniffer,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
If your looking for shoes in general on google don't click on this site. Your not buying shoes your buying a contract to allow them to take $29 from your account every month and never contacting you to confirm.
Hello Courtney,
We truly apologize for your experience! We value your business and would like to address your concerns as quickly as possible. A representative from our Member Services Team will be contacting you within 48 hours to further assist you.
Best,
Ivy
Everything is either too small, too big or not size I ordered. I need to return stuff and cancel my subscription, already tried once but they said before they could cancel they would need me to setup my account.
Hello Sheena,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I just recently realized this month that my daughters have officially grew out of the sizes of clothes and shoes you provide. Thank you for your services and we have enjoyed the products we have purchased in the past.
Hello Tia,
Thank you for writing a review! We're happy to be of service! We appreciate you doing business with us. It's also great to hear that you've enjoyed everything you've ordered from us! Take care always and have a wonderful day!
Best,
Nelle
My daughter always feels so cute and stylish in her clothes, shoes and accessories! Having these things paired together and sold as outfits makes it super convenient and takes all the brainwork out of trying to match everything myself. None of her friends have the same stuff so she feels one of a kind :) The only downside is she is starting to out grow your stuff! Too bad there isn't a FabTeens line!
Hello Olivia,
Wow! Thank you for sharing your great feedback! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!
Best,
Nelle
This was great! They came in a timely manner and they are so cute! These boots are amazing and my kids love them. They are well made and they also fit. Although I think they are a little big but I rather them be bigger than too small! Overall this was great experience!
Hello Dae,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
The clothes/shoes are decent quality. Worth the initial sign-up, but the deals are not nearly as good after that. The stuff is cute, but the selection isn't great. It is pretty easy to skip months, as long as you remember though.
Hello Kassandra,
We appreciate the feedback you shared regarding the deals and the selection that we have. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.
Best,
Lia
Order 3 pair of shoes delivery guy leaves them at the door no knock someone steals them try to reorder not in stock try to get my money back only store credit and I dont want anything else from the store I'm upset to have to spend more money that I don't have on boots and winter has already hit
Hello Pastora,
We appreciate the feedback you shared regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I started to return online and the server kicked me out. I went into restart the return, and it was no longer an option. I called customer service. I was told that I would receive a return label in the email and it never came. I don't understand why something like a return label isn't automatic it feels like the company process is made so inconvenient that I would hopefully just give up and not return my items. I still have not received my return label and I have talked to a representative about it twice.
Hello Melanie,
Thank you for your feedback. Our Member Services Team will contact you right away to address your return concern.
Best,
Renz
My daughter and I love the clothes I ordered. The shoes are cute, stylish, and the price was great!
Purchase was made easily; items were received in a reasonable amount of time; order status was provided until items were received, items were perfect for the 11 yr. Old ordered for, she absolutely loved her outfit.
Hello Janice,
Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
This is the second time I have ordered from this company without my order coming to me. The tracking number from the company says the package is on its way. I contacted the post office and they say they still haven't received it.
Hello Tristan,
Thank you for writing a review regarding the status of your order. We will contact you within 48 hours for further assistance.
Best,
Nelle
I love how there's so much great choices to pick from but I dislike how they're all so good that it makes me want to buy all of them! Haha. Quality of the shoes is amazing. Shipping speed is fast too! I would definitely recommend and buy more!
Hello Hyacinth,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
I was looking for a different style of clothes for my granddaughter and I found it. Easy order and received promptly. Clothes and shoes run true to size. My granddaughter loved every thing, especially the boots!
Hello Nina,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
The fact you have to subscribe to a membership is ridiculous and a huge turn off. We did receive the ordered shoes but one of the pairs was a size six though the box even said a size four to match the order!
Hello Kelly,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Love shopping for clothes and shoes for my son through Fabkids, its convenient and fun with out the hastle of having to drag him to the store and make him try on 10 outfits before i find the perfect ones.He's a boy not exactly excited about clothes shopping.
Hello Kristy,
We always want to make your shopping experience as easy as possible and It is a goal met for us knowing that you are happy with our selections! We will make sure to continuously create a unique style, high-quality products that suit the needs of our valued members like you!
Best,
Nelle
My orders arrived at an acceptable time. The shoes are very nice. The only problem is that one of the shoes I ordered for my son was not the correct size. The shoes did not fit my son because they were too small.
Hello Mercy,
We regretfully note that we have received your comments regarding the item that you got. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Rosalie,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!
Best regards,
Chad