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How would you rate Fabletics UK?
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GB
1 review
0 helpful votes
Follow Darren H.
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Warning do not use this company
Warning. My 19 year old daughter who has just started work bought her mum a present from this company. The present arrived on time and all was good. Until the following month a further £54.99 has been taken from her account. The reason for this is in their email, in very small writing they say that if you don't opt out you are actually signing up to a monthly subscription. This company should be closed down for conning people. I will be taking this to the trading standards on Monday unless my daughter received a full refund. I have a call with them in 1 hour.

Date of experience: November 6, 2024
GB
1 review
0 helpful votes
Follow David H.
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Scam scam
March 9, 2024

This membership concept is an absolute scam. Bought two pairs for Christmas for my wife. Since then they are charging a monthly membership for Nothing. Unbelievably misleading tactics. Ombudsman should be on their case.

Date of experience: March 9, 2024
Greece
1 review
1 helpful vote
Follow Jeretta W.
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I got tricked into signing up for their VIP service for one purchase. The clothing I received was a poor quality and they started billing me a ridiculous $59.95 monthly fee. After that. Fortunately I used PayPal for the purchase and was able to cancel the recurring payments but could not contact anyone on Customer Service by phone or chat, and I'm working with my bank to deny payment Please do not buy anything or use this website as it is a scam

Date of experience: August 10, 2023
GB
1 review
1 helpful vote
Follow James G.
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They have been unknowingly taking £49 a month out of my account for the last 6 months. Be careful! The default sign up option automatically enrolls you into a contract after you have bought something and the tick box is very easily missed

Date of experience: November 2, 2021
GB
1 review
2 helpful votes
Follow DAvid B.
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This company is a fraud! I bought 2 for £24 leggings in October 2021 but since then they have been charging me £49 every single month. I wasn't aware of it, I only came to know when I saw my PayPal account activity. It is so unpleasant situation for me and am so disappointed. Never ever go on to their website do any shopping, They will add you in a monthly payment. SCAMMERS!

See the attached picture from PayPal account, they have been taking £49 every month. I never authorised any payment.

Date of experience: May 12, 2022
GB
1 review
1 helpful vote
Follow Anita B.
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WORST Company EVER
March 1, 2021

Fabletics take your money month on month but make it close to impossible to spend your credits. Or at least to do so without having to keep giving them more money. I have £147 in credits and want to buy 2 pairs of leggings at £59 each (yes the cheap prices disappear from their website when you join!) but they want an additional £20 from me to allow me to buy these because the credits are £49 each and can't be partially used! So I have to pay £20 when I'm in credit!

Terrible customer service, really dodgy variable pricing on their website (cheap prices to lure you in and then NO DEALS WHATSOEVER unless you are a size extra, extra, extra large).

Don't bother with them, go to a decent company.

Date of experience: March 1, 2021
GB
1 review
0 helpful votes
Follow Daria S.
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Dont waste your time!
October 31, 2023

Dont waste your time!
Dont waste your time!
Im surprised I have been so silly and ordered from their website. They will offer amazing discount for you to place order within 2 hours… than—— 3 weeks and no delivery. I called them 3 times and have been just miss lead and lied to. Honestly there are hundreds of companies that will appreciate my money and certainly amazing quality! Its joke!

Date of experience: October 31, 2023
GB
1 review
2 helpful votes
Follow Shaz M.
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Scammers
April 30, 2021

Would give this no stars but no option. I had money owing from fabletics the refunded part but rest in credit. Over 6 months of tweeting, phone calls, over 100 emails and still no refund constantly told money will be refunded, if you provide the information required you will be refunded constant lies. As I changed my bank account since opening no matter how much evidence I provided until finally refunded. But they are determined you give up and they keep your money! Scammers who fleece you for all your worth.

Date of experience: April 30, 2021
GB
1 review
1 helpful vote
Follow Francesca I.
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SCAM DO NOT BUY
May 12, 2022

Giving 1, but this site and company deserves to be known as scam. I bought some items last year and their check out system automatically sign you up for a monthly membership, very misleading communication. Items were poor quality and I returned them. When trying to use the "credit", their check out system does not allow to use them, with the outcome that you need to spend more money to use them. SCAM SCAM SCAM

Date of experience: May 12, 2022
GB
1 review
0 helpful votes
Follow Ryan A.
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21st century Con
September 26, 2021

What a load of s**t. So they advertise this big deal of 2 for £24. But the reality is it's just a con for £49 a month badged up as a "great offer". Honestly this is just the shi***st "sports brand" I've ever come across.

Date of experience: September 26, 2021

Overview

Fabletics UK has a rating of 1 stars from 169 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fabletics UK most frequently mention vip membership, customer service and bank account. Fabletics UK ranks 97th among Subscription Shopping sites.

service
20
value
19
shipping
20
returns
18
quality
18