• Fabness

Fabness

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Overview

Fabness has a rating of 4.9 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabness most frequently mention customer service, canvas prints, and high quality. Fabness ranks 7th among Photo Printing sites.

  • Service
    18
  • Value
    17
  • Shipping
    17
  • Returns
    3
  • Quality
    17
5
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How would you rate Fabness?
Top Positive Review

“Amazed at the Detail”

Greg B.
4/1/17

In moving into a new office space, friend suggested that I take photos from recent trips to decorate my office. I came across the fabness.com website and placed an order for a couple prints on canvas. Delivery was quick and the price was more than reasonable. They came back amazing! I have now had multiple prints done for friends and family in addition to ones I've kept for myself.

Top Critical Review

“Will ship internationally but give you zero tracking information!”

Mat C.
12/19/19

I ordered a month ago and paid for international shipping to Canada. The order confirmation shows tracking information for UPS only, but not who the international carrier is nor their tracking information. After chatting extensively with customer care, they claim that I had an option to PAY for tracking information at checkout (which I did not and is unheard of) beyond the $12 of shipping that I already had paid for two decks of custom cards. Essentially they have no way of finding out where my order is. This is very frustrating - I suggest other Canadians find an alternative site that ships more responsibly, especially around the holidays.

Reviews (267)

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Reviews that mention popular keywords

customer service (40) canvas prints (47)
Thumbnail of user gregb110
1 review
13 helpful votes
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April 1st, 2017

In moving into a new office space, friend suggested that I take photos from recent trips to decorate my office. I came across the fabness.com website and placed an order for a couple prints on canvas. Delivery was quick and the price was more than reasonable. They came back amazing! I have now had multiple prints done for friends and family in addition to ones I've kept for myself.

Tip for consumers:
They offer a photo enhancement option. I have added it most of the time, but look at the photo to make sure it does not wash out the background.

Service
Value
Shipping
Quality
Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Greg!

Your office looks great! We are ecstatic we were able to help in decorating it! We take great pride in our work, and it's nice to see the final results! Thank you for referring us to your family and friends, as we hope to see you soon! Fabness wishes you and your family a fantastic day!

Kind regards,
Jennifer

Thumbnail of user matc29
1 review
14 helpful votes
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December 19th, 2019

I ordered a month ago and paid for international shipping to Canada. The order confirmation shows tracking information for UPS only, but not who the international carrier is nor their tracking information. After chatting extensively with customer care, they claim that I had an option to PAY for tracking information at checkout (which I did not and is unheard of) beyond the $12 of shipping that I already had paid for two decks of custom cards. Essentially they have no way of finding out where my order is. This is very frustrating - I suggest other Canadians find an alternative site that ships more responsibly, especially around the holidays.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Mat,

Because you are an international order, tracking across countries can be an additional expense. The only issues we have encountered for shipping in Canada, was due to the country-wide postal strike last year. I will contact you offline in hopes of receiving additional information. Thank you for choosing Fabness, and have a wonderful holiday season.

Warmest regards,
Mark A.

Thumbnail of user traceyg30
1 review
9 helpful votes
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March 14th, 2017

We love our family collage wall that was made possible by Fabness! So reasonable on pricing, quick delivery, pure coloration, and high quality canvas. Most everyone who comes in this room in our home comments on how wonderful it is. Grateful to capture these beautiful moments in such a fun way.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Good morning Tracey!

Thank you for letting us share in your special memories! Your words mean a great deal to our company! We hope you continue to work with us, and have a fabulous day!

Best regards,
Jennifer

Thumbnail of user alishal134
1 review
0 helpful votes
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February 25th, 2021

Fabness has, by far, the best canvases I've ever ordered hands down and some of the best, no questions asked, 100% satisfaction guaranteed, customer service around. But their shipping costs over the last few months have shot thru the roof and have made them unaffordable for me. I used to be able to order $100 worth of stuff and get free shipping and now they charge shipping per item. Please make your shipping costs a little less pricey, maybe cut them in half so I can afford to buy from you again!

Tip for consumers:
By far the best quality canvases. I have 16 in my house.

Products used:
Canvases

Service
Value
Shipping
Returns
Quality
Thumbnail of user victoriac62
1 review
0 helpful votes
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March 4th, 2017

I've now purchased 4 canvas' through Fabness and have found nothing wrong. My photos are clear and look amazing. Will continue to purchase. My family room is perfect because of their work. I recommend anyone to give it a try.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hi Victoria!

Thank you for your recommendation! We always love hear our customers review of our products! From canvases to cutting boards, we always have something special for your loved ones! Thank you, and have a fantastic day!

Kind regards,
Jennifer

Thumbnail of user bethr60
1 review
1 helpful vote
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June 21st, 2017

I've use Fabness several times and not only have I had positive experiences each time, I'm impressed with their customer service and response time. Shipping is done quickly as well without sacrificing the quality of the items. Very happy!

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Beth!

Thank you for the generous words! It means a great deal to hear from our returning customers! Please check our site for our newest deals, and have a fabulous weekend!

Warm regards,
Jennifer

Thumbnail of user helenp179
1 review
15 helpful votes
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May 3rd, 2019

So pleased with my canvas prints. They turned out beautifully and the delivery was amazingly quick. The morning after I ordered them, I received an email to say they were shipped. We will definitely order from Fabness again.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Helen!

Thank you for sharing your experience with Fabness! We are thrilled you enjoyed your personalized canvases! Please check your email for new offers, and we hope you have a fabulous holiday weekend!

Warm regards,
Jennifer

Thumbnail of user lisad244
1 review
0 helpful votes
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September 9th, 2017

I have purchased from Fabness for several years now and can't even begin to guess how many canvas prints they've done for me. Never once did they fail to impress me with their product or customer service. I would recommend them to anyone who wants high-quality product in a timely manner! They're awesome in every way!

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hi lisa!

Your review means a great deal to our team! We love to hear how much you have enjoyed your custom canvases, and have a fantastic weekend!

Warm regards,
Jennifer

Thumbnail of user carolb182
1 review
11 helpful votes
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July 29th, 2017

If I could give them a 10 star rating I would but there's only 5! I've been buying my canvases from Fabness for several years. I'm a photographer and display these in a gallery as well as at several art shows during the year. They are the best in the business. I've always received a high premium product, quickly and wrapped impeccably! Never had any problems - the one line customer service is great too! Fabness ROCKS!

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hi Carol!

It's wonderful to hear from you again! Your support means a great deal to our company, as we always strive to produce high quality canvases! If you ever need assistance, please do not hesitate to contact me at support@fabness.com, attention Jennifer. We thank you for your business, and hope you have a fabulous weekend!

Warm regards,
Jennifer

Thumbnail of user bruceb137
1 review
0 helpful votes
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September 22nd, 2017

Fabness does a great job creating canvas paintings from photographs. They do high quality work with great results!

It's easy to order and prices are very reasonable (especially with their frequent sales). I highly recommend Fabness.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Bruce!

It's wonderful to hear from our returning customers! We are ecstatic you have been satisfied with all of your canvases! Thank you for recommending Fabness, and have a beautiful weekend!

Best regards,
Jennifer

Thumbnail of user maryjanen
1 review
1 helpful vote
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May 31st, 2017

The quality and cost keeps me coming back! I am not someone who does a lot with photos, especially custom photos. Just can't resist using Fabness and keep finding pictures they can canvas for me! They make wonderful gifts.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Mary Jane!

We appreciate the kind words! Be sure to check out our personalized Father's day items! We hope you and your family have a wonderful weekend!

Father's day items: https://www.fabness.com/occasions/fathers-day.html

Kind regards,
Jennifer

Thumbnail of user gandat
1 review
0 helpful votes
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October 18th, 2017

My orders arrived early and the package was in great shape! Fabness is an awesome company to get your pictures enlarged or any image/s you want in Canvas in a frame and also other options to choose from. They have sales going on and really affordable. I would recommend them to my family and friends.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Ganda!

We here at Fabness thank you for your glowing review! We endeavor to give all of our customers a similar experience each time they shop with us! Be sure to check out our early bird Christmas sale, and have a fabulous evening!

Fabness early bird Christmas sale: https://www.fabness.com/occasions/christmas.html/?sncp=early_bird

Warm regards,
Jennifer

Thumbnail of user jhelanev
1 review
0 helpful votes
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April 27th, 2017

Found a groupon deal for an 8x8 inch canvas for an unbeatable price. It was shipped quickly and nicely packaged. Great quality canvas! I will display on our welcome table at our wedding in November! Thank you Fabness.

Service
Value
Shipping
Quality
Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Jhelane!

Thank you for letting Fabness be a part of your special day! We wish you and your spouse many happy years!

Kind regards,
Jennifer

Thumbnail of user kathryng258
1 review
0 helpful votes
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August 12th, 2021
Verified purchase

Fabness is a wonderful source for personalized items. I have ordered personalized house signs, cutting boards, blankets and lots of pics using my own photos. Customer Service is outstanding. Laquita went above and beyond to fix a problem with my latest order!

Thumbnail of user steveni13
1 review
0 helpful votes
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April 12th, 2017

I discovered Fabness by accident searching for a cheaper alternative to the high prices of other companies and found that Fabness sale prices were 60-80% (depending on the % off sale being offered) cheaper than their nearest competition for quality canvas photo prints. There once was a somewhat slightly inferior canvas print that Fabness sent along with their superior quality print of the same photo as a bonus-I put the slightly inferior canvas print in my son's room where it looks just fine-thanks Fabness!
I especially enjoy their 80% off sales when you order three or more products.
Happy shopping at Fabness!

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Steven!

Thank you for the glowing review! Your experience is what we endeavor to give our customers each and every time they shop at Fabness! Please check our site for our newest deals! We hope to see you again, and have a fabulous weekend!

Warm regards,
Jennifer

Thumbnail of user georgettes20
1 review
0 helpful votes
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December 8th, 2020

I've probably ordered and given away about 10 large cutting boards to friends all through out the years as birthday or Christmas gifts. I love the styles, I love how Fabness does it so perfect. I love how the customer service team responds to my questions. They have a very efficient and responsible team. Thank you so much Fabness for delivering high quality products.

Thumbnail of user georgep437
1 review
0 helpful votes
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January 2nd, 2020

I have rung this company so many times now to chat with them on different days and times.

1) every time I get the response due to the high number of calls we can not take your call now

2) Then they say you can go to our web site and there is live chat to which I cannot find on there either

3) this is the number I ring Phone 1300 931 430 try it your self see what i mean

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello George,

There is an icon in the corner of the website that will let you connect to our live chat. I will contact you offline for additional information. Thank you for choosing Fabness, and have a wonderful New Year.

Best regards,
Mark A.

Thumbnail of user erinm113
2 reviews
0 helpful votes
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November 1st, 2017

I am amazed at the quality truly of all of the canvases. This was a destination wedding 10 days ago and a local reception this weekend. These were here in 5 days, what is amazing is I shadowed photographers with a cyber shot and some of these were from cell phone pictures, yes I have a program to make them a little better but WOW what you all did these are great.

My son was married in June this year I ordered canvases from 2 sites using photographers usb drive and had to throw half away due to poor quality and they were all regular shipping.

I am so blown away by these, they are beautiful my nephew, his bride and the families will love these.
Again thank you! I will be a forever customer.

Thumbnail of user laurenb733
1 review
0 helpful votes
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November 27th, 2021

I wanted to order a few small soft cover photo books and calendars. The shipping costs were $31 to post within Australia! I know these would fit in a $15 post bag. Just be ready for expensive shipping on top of your order.

Thumbnail of user donishaa
1 review
12 helpful votes
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April 13th, 2017

I have always wanted to get my pictures made into a canvas but always thought it would be too costly. But when I ran across Fabness on Groupon I had to take advantage of the great price. After I received my first picture it came out so well I had to order another picture and was offered an even better deal than on groupon. I would diffidently recommend this to anyone looking for a quality canvas picture.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Donisha!

We are elated to hear you enjoy our canvases! We thank you for your recommendation and hope you have your family have a fabulous holiday weekend!

Warm regards,
Jennifer

Thumbnail of user amym180
1 review
12 helpful votes
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May 5th, 2017

The service and assistance I received from both Gracie and Sarah was excellent. I was at the beginning hesitant to conduct any business with the site. But, both of them build up my confidence in them. It was smooth and easy.
They made the impossible possible. Now I am waiting for my Canvas to arrive
Great job

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hi Amy!

We are thrilled you had such a positive experience with our fabulous customer service team! I will definitely pass on your kind words to our representatives! We hope you enjoy your special memories, and have a wonderful night!

Warmest regards,
Jennifer

Thumbnail of user michaelj247
1 review
14 helpful votes
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August 1st, 2017

Kayla brings my rating up to 4 1/2 as she was helpful in the chat mode because I am not a tech-savy person. I appreciated her patience in answering my questions to get through my special order of ten canvases for our nine children--a present from our family reunion. I previously ordered canvases from fabness. They were delivered on time and now grace my living room wall and entry way. They're good conversation pieces. I expect I'll be ordering more in the future.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hi Michael!

Kayla is on of our most seasoned employees, as it was her pleasure to assist you in the creation on your canvases. We understand some of our customers may not be tech-savvy, and we will always do our best to assist them no matter how small the issue. Thank you for your continued patronage, and have a fabulous weekend!

Kind regards,
Jennifer

Thumbnail of user kimp456
5 reviews
3 helpful votes
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September 18th, 2020

My photos' colors are beautiful, the frames are well made and the canvases have been fitted well. The package arrived in excellent condition! Am very satisfied with the results! Will definitely recommend to my friends!

Thumbnail of user stuartr112
1 review
0 helpful votes
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November 23rd, 2020

I used a Groupon to purchase a canvas print from Fabness, whom I will call "unfabulous" from now on. The print was awful. It was enlarged to the extent that areas of the image were cut off. They made no apparent attempt to correct for image. In addition, the hidden "shipping" charges were more than the Groupon cost. I had to contact them to find out if my order was received and when it would be shipped. The website had no record of my order (and still doesn't, even after it was "completed"). Top recap, the groupon offer was deceptive, the service was lousy, the finished product was terrible. So far, not much to recommend them.

Thumbnail of user rosemaryr31
1 review
15 helpful votes
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September 26th, 2018

I have used various places to create photo books but this is the most time consuming. Photos can't be sorted and take ages to upload continually stopping while doing this. When putting photos on the book you have to resize every photo. Might have got a good deal with price but not worth all the extra work to complete my books.

Thumbnail of user jenniferl202
Brendon W. – Fabness Rep

Hello Rosemary,

We apologize you were having issues creating your photo-book. If you ever need assistance during its creation, please contact us as soon as possible. We can be reached at 1 800 540-5729, email support at support@fabness.com, or utilize our Live Chat function located at www.fabness.com. Thank you for visiting Fabness, and have a great weekend.

Best regards,
Mark A.

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Thumbnail of user jenniferl202
Brendon W.

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