Fabric Guru has a rating of 4.4 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabric Guru most frequently mention customer service. Fabric Guru ranks 27th among Discount Shopping sites.
What a pleasure to shop for fabric here. The quality's great, the selection is extensive and the prices are excellent, but it's actually the professionalism and service that stands out most. They wrap perfectly, ship immediately, and communicate clearly every step of the way. I can't say enough good things about Fabricguru.com.
The fabric arrived on time, however, it came dirty, frayed, and did not match the online depiction in color, hue, brightness, and saturation. Not happy with my purchase!
FabricGuru.com never shipped my order and never answered my email. I finally had to call them. The charges were already on my credit card but on the phone, they could not find my shipping info. Also, they said that some of the fabrics Ive ordered were no longer available, eventhough, they had send me an email saying that my order has been completed and would soon be shipped. I had to cancel the rest of my order. Very dissapointing. Would never order from them again and would never recommend them!
Best prices, huge selection, great online viewing. My order was pulled and cut within hours of ordering and out for delivery today. You won't shop anywhere else after giving them a try.
Beautiful, current high quality fabric. I have been ordering several years, always nice. Very reasonable and fast shipping. Excellent and courteous customer service.
I have been buying beautiful fabrics from Fabric Guru for over 5 years now and have been totally delighted with absolutely everything I have purchased (and we're talking thousands of dollars worth of fabrics!). The descriptions and details about the fabrics are spot on and I have never been disappointed in either the quality or the price for the fabrics I've purchased even the clearance and discounted fabrics. I AM A FAN and rarely buy from anyone else. Fabric Guru is MY #1 CHOICE for quality fabrics with impressive designs and prompt shipping.
. I have been waiting for weeks for fabrics and goods from other suppliers. Thank you, Fabric Guru for consistently excellent service. Very much appreciated.
I have been buying from Fabric Guru for about 15 years or so... have never been disappointed. Half of my furniture is covered with their fabric! I'm a happy customer...
I placed an unusual order. I received a phone call from one person and an email from another person to clarify my order. I'm very impressed that they took the time to do that. Brenda
Terrible experience with fabricguru.com. Fabric sent was misdyed and 1/3 of it unusable (a stripe of a different darkness). They misrepresented the fabric as a first, and it was definitely a second or even a third in quality.
I would've forgiven this as a simple mistake but the woman on the phone said she couldn't see what I was talking about, it was supposed to be like that, and that if i didn't like it I should go with a different fabric. I guess my upholsterer and myself are just blind? C'mon! I was not given a proper apology and I was actually told she was "crunched for time" when we were less than 5 minutes into the call. Great customer service!
Lost money driving to the US to pick it up, then having to send it back from Canada (80 bucks!). At that point I just wanted to be done with them. Would never ever recommend this company.
This is a case where a simple acknowledgment that a mistake had been made would've gone a long way. By the way, when I ordered the same fabric from a different company, the misdyed stripe was miraculously no where to be seen.
I paid $3 for samples to be sent to me. Besides the samples being too small (couldn't tell the pattern), I had to pay the postman for the insufficient postage due. $2.33
I came across Fabric Guru's discount" basement " fabric while trying to figure out how to make designer looking curtains for my entire house. I had been pouting for a week after seeing fabrics I loved but couldn't afford elsewhere, so I pushed the button. One of the first fabrics I saw was one of those "you can't afford it" fabrics I had been eyeing. Only it wasn't 32.00 a yard but 3.95 a yard. (Yes you read that right.) In disbelief I read the details. "Dye smears and spots"). I ordered it anyway, hoping maybe it wouldn't be so bad. When it arrived (Only a couple of days latter), I rolled out the entire thing and couldn't find one thing wrong! Happy Dance! Later I noticed the problem: The color dots,( you know the ones on the selvedge edge, that show you what colors are used in the fabric?) Those were messed up. I thought " Seriously I got this great fabric for next to nothing because the throwaway edge is splotchy"? "Great"! I highly recommend Fabric Guru, especially the bargain basement fabric.
I have been buying Décor Fabric's from Fabric Guru, for several years. Beautiful Fabric's, Great Prices, and Awesome Customer Service! Thank You Fabric Guru!: 0)
We have just bought so many cute fabrics lately, we had to drop by here again and say how happy we are to have this resource.
Tip for consumers:
99 times out of 100 I am able to use these photographs for my customers and they are never enhanced.
The customer service was so helpful, did exactly what I asked for and on time. I also really appreciate the quick delivery.
I had a great experience with this company. They were very responsive to my inquiries as well as my specific needs.
I HAD SENT IN A QUESTION REGARDING WHETHER OR NOT A FABRIC WAS RAILROADED. MY REPLY WAS SENT WITHIN MINUTES! SAMPLES WERE SHIPPED THE DAY I ORDERED THEM! I LOVE THIS WEBSITE!
You call and call and leave messages with no response. Not worth the risk there are other options in the marketplace.
Excellent quality products!
The excellent service!
I recommend for people who are looking for quality fabrics and excellent service.
Thank You.
I recieved a quality product delivered on time in secured packaging undamaged.
I'm very pleased with the chenille fabric.
I really REALLY appreciate the quickness and helpfulness of FabricGuru's customer service team. Thanks so much!
Beautiful selection of all types of fabrics! Excellent excellent excellent service!
Never disappointed, great fabrics, awesome customer service. Refreshing.
Fabrics are always shipped on time and the best prices.
Thank you for your service!
Ordered the wrong colored fabric. Return and refund were prompt with no hassles!
Fabric discounts and designer fabric brands. Fabric online Fabric Store - You can get name brand fabric at discount and close-out prices with great service and $4.99 shipping!