• Fabric Guru

Fabric Guru

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Overview

Fabric Guru has a rating of 4.4 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabric Guru most frequently mention customer service. Fabric Guru ranks 27th among Discount Shopping sites.

  • Service
    10
  • Value
    9
  • Shipping
    9
  • Returns
    5
  • Quality
    9
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
10
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How would you rate Fabric Guru?
Top Positive Review

“The best possible place to buy fabric”

Ellen H.
2/21/24

What a pleasure to shop for fabric here. The quality's great, the selection is extensive and the prices are excellent, but it's actually the professionalism and service that stands out most. They wrap perfectly, ship immediately, and communicate clearly every step of the way. I can't say enough good things about Fabricguru.com.

Top Critical Review

“Terrible!”

Molly S.
2/14/24

The fabric arrived on time, however, it came dirty, frayed, and did not match the online depiction in color, hue, brightness, and saturation. Not happy with my purchase!

Reviews (76)

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Reviews that mention popular keywords

fabric guru (22) customer service (28)
Thumbnail of user andyk63
A K.
New York
1 review
13 helpful votes
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November 1st, 2017

FabricGuru.com never shipped my order and never answered my email. I finally had to call them. The charges were already on my credit card but on the phone, they could not find my shipping info. Also, they said that some of the fabrics Ive ordered were no longer available, eventhough, they had send me an email saying that my order has been completed and would soon be shipped. I had to cancel the rest of my order. Very dissapointing. Would never order from them again and would never recommend them!

Thumbnail of user georges1299
South Carolina
2 reviews
0 helpful votes
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October 14th, 2021

Best prices, huge selection, great online viewing. My order was pulled and cut within hours of ordering and out for delivery today. You won't shop anywhere else after giving them a try.

Thumbnail of user janicea16
Alabama
1 review
0 helpful votes
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February 7th, 2016

Beautiful, current high quality fabric. I have been ordering several years, always nice. Very reasonable and fast shipping. Excellent and courteous customer service.

Thumbnail of user genevievew2
Florida
1 review
1 helpful vote
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September 12th, 2015
Verified purchase

I have been buying beautiful fabrics from Fabric Guru for over 5 years now and have been totally delighted with absolutely everything I have purchased (and we're talking thousands of dollars worth of fabrics!). The descriptions and details about the fabrics are spot on and I have never been disappointed in either the quality or the price for the fabrics I've purchased even the clearance and discounted fabrics. I AM A FAN and rarely buy from anyone else. Fabric Guru is MY #1 CHOICE for quality fabrics with impressive designs and prompt shipping.

Thumbnail of user edieh14
Massachusetts
2 reviews
10 helpful votes
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June 15th, 2020

. I have been waiting for weeks for fabrics and goods from other suppliers. Thank you, Fabric Guru for consistently excellent service. Very much appreciated.

Thumbnail of user marya877
Texas
2 reviews
10 helpful votes
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February 21st, 2018

I have been buying from Fabric Guru for about 15 years or so... have never been disappointed. Half of my furniture is covered with their fabric! I'm a happy customer...

Thumbnail of user brendan249
Louisiana
1 review
3 helpful votes
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September 4th, 2017

I placed an unusual order. I received a phone call from one person and an email from another person to clarify my order. I'm very impressed that they took the time to do that. Brenda

Thumbnail of user mickeym19
Canada
2 reviews
24 helpful votes
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October 17th, 2014

Terrible experience with fabricguru.com. Fabric sent was misdyed and 1/3 of it unusable (a stripe of a different darkness). They misrepresented the fabric as a first, and it was definitely a second or even a third in quality.

I would've forgiven this as a simple mistake but the woman on the phone said she couldn't see what I was talking about, it was supposed to be like that, and that if i didn't like it I should go with a different fabric. I guess my upholsterer and myself are just blind? C'mon! I was not given a proper apology and I was actually told she was "crunched for time" when we were less than 5 minutes into the call. Great customer service!

Lost money driving to the US to pick it up, then having to send it back from Canada (80 bucks!). At that point I just wanted to be done with them. Would never ever recommend this company.

This is a case where a simple acknowledgment that a mistake had been made would've gone a long way. By the way, when I ordered the same fabric from a different company, the misdyed stripe was miraculously no where to be seen.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cj324
Utah
1 review
2 helpful votes
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January 13th, 2018

I paid $3 for samples to be sent to me. Besides the samples being too small (couldn't tell the pattern), I had to pay the postman for the insufficient postage due. $2.33

Thumbnail of user kimberlyl15
Alabama
1 review
3 helpful votes
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January 19th, 2015

I came across Fabric Guru's discount" basement " fabric while trying to figure out how to make designer looking curtains for my entire house. I had been pouting for a week after seeing fabrics I loved but couldn't afford elsewhere, so I pushed the button. One of the first fabrics I saw was one of those "you can't afford it" fabrics I had been eyeing. Only it wasn't 32.00 a yard but 3.95 a yard. (Yes you read that right.) In disbelief I read the details. "Dye smears and spots"). I ordered it anyway, hoping maybe it wouldn't be so bad. When it arrived (Only a couple of days latter), I rolled out the entire thing and couldn't find one thing wrong! Happy Dance! Later I noticed the problem: The color dots,( you know the ones on the selvedge edge, that show you what colors are used in the fabric?) Those were messed up. I thought " Seriously I got this great fabric for next to nothing because the throwaway edge is splotchy"? "Great"! I highly recommend Fabric Guru, especially the bargain basement fabric.

Thumbnail of user floc2
Michigan
1 review
1 helpful vote
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February 6th, 2016

I have been buying Décor Fabric's from Fabric Guru, for several years. Beautiful Fabric's, Great Prices, and Awesome Customer Service! Thank You Fabric Guru!: 0)

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinea31
Iowa
2 reviews
2 helpful votes
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March 8th, 2016

We have just bought so many cute fabrics lately, we had to drop by here again and say how happy we are to have this resource.

Tip for consumers:
99 times out of 100 I am able to use these photographs for my customers and they are never enhanced.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brendam88
Tennessee
1 review
2 helpful votes
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May 13th, 2016
Verified purchase

The customer service was so helpful, did exactly what I asked for and on time. I also really appreciate the quick delivery.

Thumbnail of user karena105
Florida
1 review
0 helpful votes
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September 23rd, 2016
Verified purchase

I had a great experience with this company. They were very responsive to my inquiries as well as my specific needs.

Thumbnail of user barbarac72
Pennsylvania
1 review
0 helpful votes
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November 8th, 2015
Verified purchase

I HAD SENT IN A QUESTION REGARDING WHETHER OR NOT A FABRIC WAS RAILROADED. MY REPLY WAS SENT WITHIN MINUTES! SAMPLES WERE SHIPPED THE DAY I ORDERED THEM! I LOVE THIS WEBSITE!

Thumbnail of user mariank47
New York
1 review
5 helpful votes
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July 17th, 2020

You call and call and leave messages with no response. Not worth the risk there are other options in the marketplace.

Thumbnail of user aneka
New York
1 review
1 helpful vote
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September 24th, 2015
Verified purchase

Excellent quality products!
The excellent service!
I recommend for people who are looking for quality fabrics and excellent service.
Thank You.

Thumbnail of user peggyb26
Idaho
2 reviews
0 helpful votes
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December 4th, 2015
Verified purchase

I recieved a quality product delivered on time in secured packaging undamaged.
I'm very pleased with the chenille fabric.

Thumbnail of user debrap37
South Carolina
1 review
0 helpful votes
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March 10th, 2017
Verified purchase

I really REALLY appreciate the quickness and helpfulness of FabricGuru's customer service team. Thanks so much!

Thumbnail of user pattik4
Florida
1 review
0 helpful votes
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September 12th, 2015
Verified purchase

Beautiful selection of all types of fabrics! Excellent excellent excellent service!

Thumbnail of user karinl8
Vermont
1 review
0 helpful votes
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May 5th, 2016

Never disappointed, great fabrics, awesome customer service. Refreshing.

Thumbnail of user christinan19
Pennsylvania
1 review
1 helpful vote
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March 18th, 2016

Fabrics are always shipped on time and the best prices.
Thank you for your service!

Thumbnail of user susank69
Illinois
2 reviews
1 helpful vote
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December 21st, 2015
Verified purchase

Ordered the wrong colored fabric. Return and refund were prompt with no hassles!

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Fabric discounts and designer fabric brands. Fabric online Fabric Store - You can get name brand fabric at discount and close-out prices with great service and $4.99 shipping!

Company Representative

Thumbnail of user edwardh47
Edward H.

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