FactoryOutletStore.com

These people claim to be a garmin factory store they are not part of garmin they are very much untruthfull i bought $2700. 00 dollers of not working product i have had for 60 days i just whanted my money back they say no the also cant help with the warranty i would have to find a garmin factory repair shop i thought i did when i bought it it says on there wed site garmin factor outlet the people that sell and ship there lies should think whatabout

Contacted them by phone and ordered cradle for my Garmin 55LM. Found Same cradle Original on Amazon for 1/2 as much. Tried canceling 10 minutes later. As soon as they hear cancelling order, they switch to customer service who does not pickup...
When You press new order when you call they pick up immediately. Customer service/Sales is a deliberate stall to get You to quit. I tried calling back twice, same thing. Disputing charge on Credit Card. GO TO AMAZON 1/3rd to 1/2 as much...
Wish I could give them a ZERO STAR...

I ordered a replacement battery for ASUS U47A but received a battery for U46. Cost me $12 to ship this back. After 2 weeks of no word, no replacement battery and no refund I called and was told "my U47A" battery is actually on back order and will cost $73 instead of $43. After 40 minutes on the call I find out even the $73 is still the incorrect battery and all I will receive is a refund for the battery but not the shipping. So... one month later I have no battery and I am out $12.

I purchase a "New" Panasonic phone system (base plus 4 additional handsets); almost $300.00. I was told the phone was a new system and included a "One Year" Panasonic warranty. I received the phone system; one handset did not function. I called Panasonic and was told that this phone system is SEVEN YEARS OLD and has NO WARRANTY. In the meantime, Factory Outlet Store sent to me a replacement handset... it was USED! The handset directory had numbers in it and the call log was full... nice security, eh? They are a joke of a company. They LIE LIE LIE. Look at all the negative reviews of the FactoryOutleStore... stay the hell away. Also, the staff says they are in New York; I asked the rep what time it was in New York... he would not tell me. I could hear him typing on his computer to find out what time is was in New York. He lied. I could tell by his accent he was in Northern India as I traveled extensively through all of India. Too many lies...

Very slow delivery. Poor costumer service. First and last time doing business with this company. Item ordered on the 9th it's now the 20th and still have no idea when I'll receive it. DO Not Do Business With This Company.

Filters were not even worth that amount. Customer support from India was horrible. Every time they asked to hold, the call would drop. From that point I knew I was dealing with a SCAM!

They advertise selling of Makita batteries with Mikita pictures and Mikita part numbers. Then, when i received it, it was a cheap chineese knockoff, with a white label affixed on the part stating it is replacement for the Mikita part. It is not a replacement, it is a cheap knockoff.

I asked for a refund and they wan me to pay a 15% restocking fee & pay for shipping.

Not sure who gave this company great review on this site - most sites say the same thing as me (promised OEM, received Chinese junk)

I was online looking for a replacement battery foe my cell phone. Checked out a couple of sites but it wasn't exactly the same as mine. I was ready to give up and saw your ad went to web site and I'm glad I did. EXACTLY what I was looking for at a REAL GOOD PRICE. Needless to say I am a customer now. Extremely satisfied!

Below poor quality,,, ordered a Plantronics unit which looks to be 10 years old.
Called customer service located in the Philippians and spoke to Richie who was useless. Keep looking

Sent overnight 2 shipments, one full order on my return. I want a exchange. Only received back two cameras. Can't get anyone from the USA to talk with or any real answers to my problem.

Just needed a new battery for my Note 4 after 2+ years. No gimmicks, backs, chargers, etc. Simple user friendly ordering. No wonder our house is filled with Samsung products.

Every thing from start to finish was easy, simple and concise. I have used Plantronics products for a number of years and my experience brought me back.

Steer clear of factoryoutletstore.com They sell misrepresented merchandise with minimal warranty and send you off to foreign customer care people with who could care less. My mistake was a laptop battery sold as a HP but it lasted a month and now about 5 minutes before it dies without warning. They seem to middleman many different products SO AVOID THEM AT ALL COSTS.

I purchased a brand new Panosonic 5-handset cordless phone and received some used trash. They didn't even bother to delete the contacts listed in the phones base. The phones handsets experience shortages when fully charged and shut off for no reason. DO NOT BUY FROM THIS COMPANY. They are selling refurbished garbage as NEW

FactoryOutletStore/Motorola advertises free radio after purchasing 6. Then sends you to a non-functioning website to collect your "reward". Scammers! Don't trust them.

Site says "in-stock". Paid extra to "expedite" order to head of the line. Find out 2 days later that they are "out of stock" don't know when item will be in. I had initiated a trip to my elderly in-laws to set up the items ordered from the Factory Outlet store. Now can't cancel my air flight tickets and will have to make a second trip to finish helping them cope.
Site is a total mislead just to get you to place your order.
AGAIN, DON'T BELIEVE THE HYPE. WHAT SUCKS YOU IN IS THEIR PROMISE TO SHIP SAME DAY ORDER. THEIR PRICES ARE NOT ANY BETTER, IT WAS THE EARLIER SHIP TIME THAT SUCKED ME IN.

I ordered a wireless headset with lifter, charger and over ear design, their site says, "Brand New, 1 year warranty. The box arrived, not even the same headset, scratched, no lifter so it was useless. I called and some guy saying his name was Doug, (indian) told me I ordered refurbished. I hit the F... in ceiling. I said, $#*!, it says right here on your website, $199, Brand New, with lifter, but he said the new headset that comes with the lifter is $259.00. A total bunch of idiots, bait and switch... AVOID THESE PEOPLE BECAUSE THEY SHOULD BE BANNED FROM DOING BUSINESS IN THE UNITED STATES, AND ALL STATES... IDIOTS, HORRIBLE BUSINESS ETHICS, PRICKS!

I purchased a riptide 45lb/36" from this site because all the local retailers were out of stock. FactoryOutletStore processed my card immediately but had me on a 1 month waiting list for shipment. I then found the same Minn Kota trolling motor locally. I cancelled the FactoryOutletStore order and brought the motor from the local retailer. It's been 4 weeks and I have not received a refund from FactoryOutletStores. I've talked to 10 customer service reps all in India and nothing has been done. Do Not Use FactoryOutletStores.com. I've reported them to BBB. Stay Away!

Horrible company. Terrible customer service. Dont buy from this company if you want piece of mind in the product you are purchasing. They do no stand behind their policies!

Bought a Refurb TomTom from these folks Online - Big Mistake. DO NOT BUY FROM THESE PEOPLE - buy locally so you can have a relationship with a reputable dealer. This outfit does not care to work with you about a problem with merchandise outside of their Warranty period. My TomTom worked at first but after their 90 day Warranty expired, stopped acquiring any satellites, just a frozen screen reading it was trying. I thought they might stand by their product but no, they just recited that it's only covered for 90 days & I should "see the manufacturer". Wasted my money & should have just bought a new one or a refurb from a local dealer.

You don't get any notification after placing an order which make you feel at loss. They then charge 15% and also the shipping cost for the return. A rip off company for sure! Stay away!

The website promises same day shipping. I paid for two day delivery. Three business days later, UPS has not received the package and customer service ignores my inquiries.

I ordered a fish finder for the upcoming ice fishing season on Sept. 10,2016 even though they stated it wouldn't ship for a few weeks due to it being on back order. Well on Oct. 16th I called to check the status and after 22 minutes on hold, Hodjie informed me that it was still back ordered and he had no idea when it would ship. Of course I canceled my order and fully expect to never see that money again or perhaps it will show up about the same time the ice does. I really need to start reviewing unfamiliar sites before buying stuff online. FOS are probably making decent money on the interest off of consumers money with no intention of sending 75% of the merchandise knowing the average consumer will wait weeks before cancelation and then they will sit on the money for several more weeks before crediting it back to the buyer. Online swindlers!