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FairReviews 848

2.8

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Fair Reviews Summary

Fair has a rating of 2.8 stars from 848 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fair most frequently mention phone number, worst experience and credit check. Fair ranks 63rd among Autos sites.

service
5
value
5
shipping
2
returns
2
quality
4

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Angela K.
California
1 review
0 helpful votes
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What a cool concept!
August 18, 2017

This app looks sleek! I love that I have one monthly fee that includes so much. I also love that I can turn in the car at any given time.

Date of experience: September 22, 2020
Sarah P.
California
1 review
0 helpful votes
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Just had an otherworldly experience with Fair as I just leased from their platform. Process was super easy and customer-centric. You scan your license

Date of experience: September 22, 2020
Deborah V.
California
1 review
0 helpful votes
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I will never lease a car any other way any more! Last time I wanted a car no paperwork... Amazing!"

Date of experience: September 22, 2020
Kevin U.
California
1 review
0 helpful votes
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1stcar
August 25, 2017

My friend told me about this app since I don't have good credit yet. I was surpirsed how easy it was... there was ZERO paperwork. When I got to the dealership

Date of experience: September 22, 2020
Steve E.
California
1 review
0 helpful votes
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I like the concept but the execution isn't there yet. I expect the app to get a lot better given how much money Fair has raised and who is working on it and my main suggestions are: include actual pictures of the cars only (not stock photos)

Date of experience: September 22, 2020
Steven E.
California
1 review
0 helpful votes
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I got a 2016 Nissan Rogue for only $220 a month and no contract - this is changing the entire leasing game! Amazing deal and now I have a new car. Love it.

Date of experience: September 22, 2020
Pamela D.
California
1 review
0 helpful votes
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Amazing experience!
September 5, 2017

Just got my second car with Fair! The experience is so easy

Date of experience: September 22, 2020
Charles Y.
California
1 review
0 helpful votes
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This is the first time I'm shopping on real monthly car payments. They don't change on you at the end. Finally! Also you don't need to go to a bank. Fair does everything in-app!

Date of experience: September 22, 2020
Jeff Q.
California
1 review
0 helpful votes
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It's about time!
September 7, 2017

Finally the whole getting a car process has become simplified! Not being locked in a lease and being able to choose the car I wanted and check out all from my phone... thank you people for finally figuring it out. I've been waiting a very long time for this!

Date of experience: September 22, 2020
Brenda Q.
California
1 review
0 helpful votes
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Sounds fair!
November 16, 2017

Good idea. More freedom than a traditional lease and good variety of cars. Hope they expand to other cities to recommend to my friends.

Date of experience: September 22, 2020
Kathleen X.
California
1 review
0 helpful votes
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Fair is fair
November 24, 2017

Fair is so easy to use and a great and accessible way to rent cars! Just rented my first car through Fair

Date of experience: September 22, 2020
Linda Y.
California
1 review
0 helpful votes
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Bait and switch
November 5, 2017

Only a Moran would pay the ridiculous down payment for a used car and pay that high monthly rate. Let's face it there are way too many cars coming back from leasing companies right now. No wonder why manufacturers are throwing money at these new ideas. Their cars are devaluating fast. Drive out a new car out of the dealer and loose your shirt. Do your self a favor and buy a 3 year old 36k mile or less car for less then half the retail price. This app is a weak attempt to try to trick you to buy a car that no one wants. Auctions are full of these cars and no one is buying them

Date of experience: September 22, 2020
William Y.
California
1 review
0 helpful votes
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What. How? Amazing.
November 5, 2017

I just picked up my first farm that was. Weird? Magical? The future? I want to do it again. RIP car loans and leases. K GTG get a speeding ticket in my new Fairmustang?

Date of experience: September 22, 2020
Joseph R.
California
1 review
0 helpful votes
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Goodbye Car Dealers
October 31, 2017

If you love kicking the tires before you buy but this one cuts him out completely. I got a great car for $200/month plus insurance for $80. When our kid goes to college in 21 months I can walk away. And the car is perfect. Just what I needed."

Date of experience: September 22, 2020
Barbara A.
California
1 review
0 helpful votes
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Fair was 5 stars all the way—from the concept to the shopping experience—until this happened but not available for the other. While everything about the experience felt amazing that just doesn't seem FAIR. At all. Does it? While the concept of tailoring the experience to each unique user is understood and even appreciated it's hard to imagine ANY REASONABLE scenario under which the same car's monthly costs could be double (yes DOUBLE) that of another user or for a car to be available to one user and not the other. Something in the algorithm of this new company's offering must be remarkably off base (hopefully in ERROR and not by DESIGN) for there to be such a wide discrepancy between prices and offerings. This app would have received an unquestionable 5 out of 5 and I'd have kept screaming about it from the mountain tops to my considerable network of business and personal colleagues had this issue not surfaced. For anyone using the app in solitude without others around you who are also considering a lease from Fair

Date of experience: September 22, 2020
Betty I.
California
1 review
0 helpful votes
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So disappointed- after hearing about this app I was excited to try it out. Only to find you have to have a California address. As a Vermonter I am sooooo bummed! Hope this takes off and makes it the east coast soon!

Date of experience: September 22, 2020
Melissa N.
California
1 review
0 helpful votes
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Rented a car with Fair. After thoroughly checking contracts and their offerings

Date of experience: September 22, 2020
Bill C.
California
1 review
0 helpful votes
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I try most new startups and because good old lease on the new car will cost me twice as less money as it cost me here."

Date of experience: September 22, 2020
Thomas E.
California
1 review
0 helpful votes
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High Hopes
February 21, 2018

I have high hopes for Fair. The language in the app is different- im speaking about the start payment

Date of experience: September 22, 2020
Kimberly I.
California
1 review
0 helpful votes
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Very happy with fair
January 21, 2018

Had a great experience leasing a car with Fair. You do it all right in the app - very easy and clear. And can't beat this deal

Date of experience: September 22, 2020

From the business

Fair is a new way to get a used car that lets you lease a pre-owned vehicle completely digitally – and for as long as you want. Use your phone or the web to shop cars with monthly payments that fit your budget, get approved in-app, sign for the one you want with your finger, then drive it month-to-month for ultimate flexibility, or on a 2-year or 3-year lease if you want the best value.


fair.com
Santa Monica, California, United States