FanDuel

Do not sign up for this app I did a debit withdrawal early at 8am they told me my withdrawal was completed and should be in my account now in 30 minutes I still have not received it it's been 6 hours now and the promotions is trash don't fall for them ad commercials they don't give you nothing not even a 5$ free bet or casino bonus

If I could leave no stars I would. This is the worat betting app there is and have the worst customer service I have ever dealt with. The app had an error which lead me to believe that I won a bet come to find out the error caused the stats to show more than the player really had and at no point was it corrected on the app so when it settled and I thought I won it said I lost. I contacted customer service 2 times and asked for my wager back for them to make it right and they told me I was beat. I have never dealt with a more unprofessional company and I highly suggest using a different betting app other than FanDuel.

I noticed mid game that a player was added to my roster that I never chose! Better yet….he wasn't on the roster to begin with! There was no way I could choose him! He was let go in September! When I asked about the switch FanDuel said I made that choice! HE IS NOT ON THE ROSTER AT ALL! How was he switched? 🤬

I was given faulty input by an agent causing me to request being logged out for a year. So, I don't have access to my account/money and their support team isn't much help. I think this is called stealing and it can happen to you. We rely on customer support agents for instructions and they are agents of the company and in my case it led to a separation between myself and my account balance.
I'll be discussing this with a lawyer tomorrow morning. Think twice before you deal with this sham of an operation.

3 free spins every day... you will ALWAYS get an unporportionate amount of tickets which are basically worthless. The pay symbols rarely duplicate and almost NEVER triple. You'll be lucky to win 2$ a month.

Fanduel $#*!ing sucks all they do is take and don't give back. This app is rigged. No promotions they don't give back all they do is take if you have to gamble go anywhere but fanduel these people ain't right this app ain't right

After being forced to update the app on my phone I no longer got email login code to log into the app. The system said they will send me a test message login code that I did not see at the time. I went to the check to speak to a representative at FanDuel about the issue. First they called me a liar claiming that they never sent email login codes to log into the app. Then they told me to try and restart my phone or uninstall the app and reinstall the app to attempt to log in again. After doing that an attempting to log in I received an error message saying that my account had been suspended. I went back to the check and told the representative that I did see the text message login code but they still suspended my account. Now if that's not crooked Wicked spiteful and completely unethical I don't know what is. Now there is no timeline to win someone's going to get back to me or reactivate the account despite me having money in the account.

To get my money back from my alleged secure account: This after a chat for an hour and that they would get back with me.

We apologize for the delay in our reply, thank you for your patience.

We've temporarily suspended your account due to some inconsistencies flagged by our system. By no means is this an accusation, we simply would like to quickly resolve the issue and verify your identity so that you can get back to enjoying FanDuel.

To review your account for reactivation, we respectfully request that you reply to this email with the following information:

1. The front and back of the card used to deposit (Please cover the first 12 digits, leaving the last 4 and cardholder name visible). If you used PayPal or Venmo, please provide a screenshot of your receipt. If you do not have the payment method used to deposit on your account originally, please provide a payment method you would like to use moving forward.
2. A photo of yourself holding up a piece of paper with today's date
3. Upload a valid state-issued photo ID, such as a driver's license or passport

While we certainly understand any hesitation in providing such information, we take the security of our users' data very seriously. We truly appreciate your help and understanding in this matter and will work swiftly to get your account back up and running.