website thubmnail of FanDuel
How would you rate FanDuel?
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Texas
1 review
6 helpful votes
Follow John P.
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I seen all the reviews on here and I believe them. Cause I have my own experience. But I'm noticing. Something even bigger. During the Browns game about 20 minutes ago I took a 3rd touchdown bet on a running back to score and Joe Flocco to throw his 4th touchdown. They get down to the about the 12 yard line and kick it. It's like the box office told the coach to let the quaterback know not to score to save Las Vegas. I think we should all stop betting nationwide for at least 30 days everyone than this company will respect are complaints. We need everyone around the US to stop gambling on FanDuel. Also the quaterback didn't throw the ball next possession just ranned it this is all rigged.

Date of experience: December 28, 2023
Pennsylvania
1 review
0 helpful votes
Follow Lynn F.
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As stated in title. The system asked questions like last log in date and exact amount of cash in account you have.
If you cannot log in how will you even know exact balance unless you keep separate records. Also need to know the exact date of last log in. I have the site on my tool bar open and thus never need to log in. Again I have no record of last log in. I offered custom support ( really customer rejection) my last four of my SS, my last deposit, and amount along with the card number I used. No dice. They locked me out and kept my balance. This is hard to believe and really a crime in my mind...This firm needs to be investigated for inflexiable account verification procedures. I wonder how much cash they have collected from locked accounts following procedure. Also if others have had this problem.

Date of experience: December 15, 2023
West Virginia
1 review
1 helpful vote
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My acct.
October 9, 2020

If you need help with your account you will not get it. I've won 1000. 00 bucks them it picked me out if my account and they won't respond to give me support or my money. Its the craziest thing. I thought the site was ligit and spent alot on it maybe a few grand. Win a little bit then you won't get your money. WATCH OUT! BEWARE

Date of experience: October 9, 2020
Pennsylvania
2 reviews
4 helpful votes
Follow David Z.
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FanDuel is a bad online casino to play at ANYTIME now. The payouts are very tiny and they NEVER let you win your losses back. Any bonuses paid out are rare also. Obviously, FanDuel has gone downhill more & more and management has changed everything for the worse when it comes to the players. Bottom line - you won't win at FanDuel. YOU WILL LOSE! FanDuel will then take your money and invest it into Bitcoin. They'll make a double return on your losses because of their GREEDY OWNERS. The drive for crypto investments has pushed FanDuel and other online casinos altogether to cheat players out of their money more than ever today. Players may be stuck changing their strategy by investing into crypto currencies themselves. Fight fire with fire...casino players should invest all of their gambling money into crypto currencies. Don't be a sucker for FanDuel or for any other online casino!

Date of experience: December 13, 2023

Fanduel Is CHEATING Players
August 31, 2023
Previous review

No matter how hard I try to get back even 15% of my total losses, Fanduel makes it impossible. I have accepted that the only way to win is NOT TO PLAY. I think it's time all the players put a massive financial punch on Fanduel. Fanduel needs to have their economy ruined from here on in. I invite other players to take a stand against Fanduel's cheating by NOT BETTING ONE SINGLE PENNY in their casinos. Why? Because it is so so true. The only way to win at Fanduel is NOT TO PLAY.

Date of experience: August 31, 2023
Massachusetts
3 reviews
2 helpful votes
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Terrible platform
March 15, 2023

Awful platform, super confusing transaction history, not listing wager details purposely. Incentives are delayed long enough to suck money out of your account. Boost picks, fake promos and all gimmicks.

Date of experience: March 15, 2023
Canada
1 review
1 helpful vote
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Incompetent
August 29, 2022

They have site glitches regarding funding and OS inabilities and lay these problems on the bettors rather than take responsibilities causing Security suspensions thru no fault of your own... still waiting to be back up also I have winning bets and bonus money in play... am I being stiffed?

Date of experience: August 29, 2022
Michigan
1 review
1 helpful vote
Follow Lori G.
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So I play across multiple online casinos here in Michigan. FanDuel is by far the worst in regards to bonus features with a chance to win jackpots! I wagered almost 400.00 and not once did the jackpot feature in Divine Fortunes ever trigger. I play this game regularly on Draftkings, BetMgm and Wynnbet all of which the bonus and jackpot feature triggers often. May explain why the jackpots in those sites fluctuate from high to low. Fanduel has the highest jackpot I've ever seen playing divine Fortune which means they don't payout! When I contacted customer service for previous jackpot winner stats I was told they are not privy to such stats. Do not play here. Go to one of the other I mentioned above. They have awesome promotions, special freeplay opportunities and big payouts!

Date of experience: November 14, 2021
West Virginia
1 review
3 helpful votes
Follow David H.
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I had several seemingly unauthorized withdrawals from my bank from FanDuel.
I'm certain that I did not authorize them all.
I attempted to contact FD which is impossible except for a "chat". After 2 hours waiting I asked to see my withdrawals/deposit history for the previous 3 months.
The "chat" person immediately closed my account and ended the chat immediately.
I have tried multiple times to contact FD. My account had money in my balance and they have yet to refund me. This was 2 months ago.
I am now going to the WV Attorney General Office,
Fan Duel is a ripoff.

Date of experience: January 10, 2023
Florida
1 review
0 helpful votes
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Thieves!
November 16, 2022

I tried their $15 refer a friend program rewards program and never got compensated for it and neither did my friend. The worst part is dealing with their customer service chat which is the only way to contact them. EIGHT times I was told they had to "escalate" the issue to that department and that someone would contact me through email. NEVER HAPPENED. Ended up deleting my account.

Date of experience: November 16, 2022
Arizona
2 reviews
3 helpful votes
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STAY AWAY
May 22, 2022

This Fanduel has to be the absolute worst betting site period. Every since I placed a 1 dollar wager and won a little over 2800 dollars my account has been extremely quirky to say the least. I have been creating 13 to even 25 leg tickets and now all of a sudden they won't allow me to create the type of tickets I want. Stating that some of my picks can't be parlayed and not giving me a reason why besides they clearly don't want me to win big. Last but not least they just keep logging me out literally every 2 minutes in the midst of me making picks and saying due to inactivity when there is heavy activity. Sketchy and the wost sports betting app hands down. Uninstalled permanently STAY AWAY from Fanduel

Date of experience: May 22, 2022
New Hampshire
1 review
0 helpful votes
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Shameful TV coverage
March 17, 2024

I used to follow horse racing 🏇🏇 on HRTV, then TVG. Spot on professional
Telecast, with respected analysis

How in the hell did FanDuel acquire TVG?
They offer spotty and low level broadcast from global venues, with no analysis or expertise... Just horrible background music, sometimes Gregorian chant.
Their posted broadcast hours are seldom met; they break away from their telecast without warning.

I doubt they will last in the horse racing business. Only FOX & NBC can save us.

Date of experience: March 17, 2024
Florida
2 reviews
2 helpful votes
Follow Danny C.
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They will cheat you!
May 18, 2022

FD customer service is the worst thing I've had to deal with. If you are a Hall of Fame member, then certain rules are bended for you. If not, then good lick trying to get anything resolved. They will lie to you on the chat and tell you rules that are not listed anywhere on their site, but when it happens to you, they say that these are the rules and that's that. PLEASE do yourself a favor and don't give these crooks a penny of your money. If you email support, they will get back to you quickly, but after sending them 1-2 messages, you will get an email saying the case is closed, when it was never taken care of. THEY ARE CROOKS!

Date of experience: May 18, 2022
Maryland
1 review
0 helpful votes
Follow Chris D.
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My first time went to casino and bet, i was won 2 parlays 3 and parlay 4, but two of the parlay i had one teams tie and they said l lost. That is really sucks, yall be careful dont bet on this fanduel website. Because dealers always wins when the game is tie, neither u bet A or B u still loss

Date of experience: April 2, 2022
Michigan
1 review
0 helpful votes
Follow Will T.
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I haven't been able to login to my account for over a month now. My money is stuck and it's all Due to an error on thier end. Nothing from me. I've reached out to the customer support several times and they are "litteraly" the worst. They keep saying in a few days someone should reach out from the tech support team. Now, 39 days later, they just ended the chat straight up on me. With a copy of the same exact message the previous person said 2 and a half weeks ago. I'm done FYOU Fanduel. I hope you guys lose all of your customers. Go ahead and keep my money, I'm gonna spread the word as much as I can. DON'T USE FANDUEL. Draftkings or BetMGM 100%

Date of experience: December 30, 2022
Colorado
1 review
1 helpful vote
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$#*!s
April 19, 2023

Yall some hoes! I definitely suggest that games are rigged on bets placed on FanDuel an DraftKings. Even when you have the best lineups, you wont win. They need an internal audit all the way around. $#*!es goin be $#*!es just like FanDuel and DraftKings. They all in for the money period

Date of experience: April 19, 2023
Washington
1 review
0 helpful votes
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App glitch
February 15, 2024

I was on their app and I wanted to place a bet so I did. Their app ended having a big delay before I placed my bet. I didn't realize it was a 9 minute delay. The odds didn't match up with the delay. So I lost my bet before I put it in. Customer service was not helpful at all. They pretty much said it wasn't there fault

Date of experience: February 15, 2024
New Jersey
1 review
0 helpful votes
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Scam
November 21, 2021

I just deleted my account with this site. I opted in for risk free bets and never received the bonus.

And they wont let me play the free games they have after all the money i spent. Everytime i try playing the free games i kept getting sent back to the log in screen. When i play casino games i get logged out in the middle of a bet. I log back in just to find out i lost. And when i tried to speak to a agent they kept dodging me and cutting me off in mid conversation. No matter how many times you try they will do the same thing over and over. Fanduels is a scam.

Date of experience: November 20, 2021
New Jersey
1 review
1 helpful vote
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Bonus Not Paid...
December 24, 2022

Made the required $50 preseason wager on the Buffalo Bills to win the Super Bowl, per Fanduel's promotion, I was to receive a free $5.00 bet after each week that the Bills win a regular season game. This is the second time that FanDuel has FAILED to issue said $5.00 free bet. With all the sportsbook options in New Jersey, I will be putting my money elsewhere moving forward. This fool, will no longer be using FanDuel...

Date of experience: December 24, 2022
Tennessee
1 review
0 helpful votes
Follow Tim C.
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They never respond or resolve any issues. They won't allow winnings to be transferred out and they make you keep it in the account to make future gambling. You don't have a choice. They take money out of your banking acct that you don't authorized. Just a scamming illegitimate gambling site. F*** them and their cheating scamming ways! Don't gamble on this site.

Date of experience: June 1, 2023
Illinois
1 review
1 helpful vote
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I think FanDuel is racketeering they don't give any money in the bonuses it's absolutely ridiculous then I play for $2.00 and only get 30 cents what a shame

Date of experience: March 8, 2024

Overview

FanDuel has a rating of 1.1 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanDuel most frequently mention customer service, bank account and online casino. FanDuel ranks 43rd among Fantasy Sports sites.

service
263
value
241
shipping
131
returns
155
quality
214
+136