FanDuel

I have had nothing but terrible experiences with customer service, even when it has clearly been FanDuel in the wrong. They don't care about customers. Aside from that, their app has been the most unstable of the sportsbooks I've used. Stay away.

I have been playing on fan duel for a bit. At first promotions a were great,and the risk was little. But once established and a regular player the Wins have become less and less. In fact today I played ALOT. Never scored free spins on the Rose, Fire and Joker nor did I get a spin bonus. In fact, I did not even win 1/2 back of money spent! I think going to store and buying scratch off tickets has better odds and pay outs! I opted in for promotion that ran through today 11-26-23. I met it and should have received 200 back from fan duel but have not and promotion disappeared. Fan duel claims it's paid within 72 hours but it was instant on Friday night! Totally disappointed

It's a sham it's a fraud. They make sure that players do not reach a certain point which means they make sure you do not win back. I have invested my last dollar putting it into FanDuel because it will always be that one person where you can have 14 1/2 points And guess what that player gonna sit down for the rest of the game just so he can't get that point I caught this a long time ago and it's really no point of even trying to attempt to bet on this site or any of these sites they make billions of dollars off of us but then they deny you a chance to win a bet that you know can be won.

This is exactly the type of site we don't want. I deposit $100 because I had a hunch. App didn't work right so I missed the bet. They refused to cash me out. I place a pair of $10 bets on the NFL games and lost both. They deducted the 20 plus another 40 for a parlay that I never bet. Ignore the fake reviews you will surely see about FanDuel as all of the scam artists know how to place high in the search engines with propaganda.

Nonexistant customer service on a handpay after a dealer mistake. No phone number to call. You can never chat with a representative and unresponsive to emails except generic responses. It's a joke. They don't like paying out money and only appreciate you if your not winning. Run for the hills. Don't use this site.

Tried getting help with a guy named John. Asked my question, told "wait a few moments for me to review" and never got back to me. Minutes later he closed the chat with no word or help. Customer service, a joke!

I bet $200 and won. Only $19. I bet the under on the Super Bowl and should have won $190 being my cash out to $390. Instead it was $219. I cashed out knowing they owed me another $171. Chatted with a rep from FanDuel and I was told it was an error by them. The next day I chatted again and was told since I cashed out that was the correct payout. I bet $200 and won a whopping $19! Thanks Crooks.

I recently joined and they were offering $200 risk free on your losses for the first 24 hours. I lost $300 and never received my casino bonus. I called 4 times and was hung up on 3 of those times. The 4th person said they would write me when they got an answer to the issue and 4 days later - no response. In addition I emailed 5 times and have gotten no response. I play on other casino sites and customer service is excellent. This is the worst one I have ever seen and they lure you in with bonuses they never give you.

Fan duel is an overall scam. It took me alot of money to see it. First of all the parlay bets fluctuates too rapidly leaving you with bets you did not pick. Now I've had a problem with money being taken out of my bank account from FanDuel. They even charged me a $25 return fee when all of my wagers are covered with my cash app card. I can't even trust giving them my bank info now. People you have to be aware of things. Some of these platforms are more crooked than the guy on the street corner.

I opened my account early Monday morning (08/30/2021) that night won 4k. Played a bit and logged for the night. Tuesday (08/31/2021) at noon my account was suspended. I've contacted support every day since and have been told "the accounts team will email me" every single time. I've had no contact from them since then unless I initiate the contact. It is now 9/08/2021 and I've still heard nothing.

All these new online gambling sites all have one thing in common. They delay your Slot game winnings, go to one of those gaming sites download your credit card info deposit as much money as you want, they will get it immediately into your betting account, now win hundred dollars and try to get your winnings out you will not be able to withdrawal your money immediately therefore the odds are in favor of the Casino that you will keep playing cause you can't get your money out soon enough, so you will keep playing and end up frustrated and loose it all,

I have kept trying to withdrawal money and got rejected 3 times and chat with them 3 times to see what the problem is. They had bad excuses. Didn't ask to verify my identity to show proof nothing. I am feeling its a scam.

Someone hacked my debt card and use it to get $1000.00 from FanDuel. I contacted FanDuel thinking perhaps they would want to tighten their security. They told me that it wasn't their problem, contact my bank. I will not have a bank card for 10 or more days. The $1000 not only wiped out my account but took most of paycheck. So I can't pay any bills until this get resolved.
I told FanDuel I wanted to speak to a supervisor. They said someone would contact me. No one did.
I don't know what I wanted. Maybe someone who cared about how crooks use their site. But they are not out anything. My bank is. I am inconvenience and some people would be hard press to weather this.

Approximately 2 weeks ago I deposited 500 into my account that I have been using my about 2 months. The next day my account was locked for an unknown reason. I have tried to contact them at least 25 times via email and live chat to find out the issue with no response. They are a den of thieves. I am sick and cannot leave my house and wagering was a distraction from my illness. Fanduel is horrible

Fanduels customer service is definitely by the far the worst. They do not know how to communicate with customers. They took $200 dollars out of my bank account without my consent. A whole bunch of thieves. Here I am trying to get the money back but all I get is the runaround from different departments. Scumbags. I wish the President of Fanduel gets to see this $#*! and respond to people's bad reviews about them.