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How would you rate FanDuel?
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Colorado
1 review
0 helpful votes
Follow Michael D.
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No customer service, 10 hour wait for chat talk. No resolution. No way to contact by phone. Kept my money and can't get it back after jumping through hoops for weeks. Run away from these sleaze balls.

Date of experience: February 9, 2022
New Jersey
1 review
1 helpful vote
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I made a $141 bet as soon as my team started winning and I went to cashout the app glitches and said I was in 2 locations at once. Support will not help you and dont care if you have screen shots or not. This app is designed to take your money. There are no perks or nothing. Been using them for over a year. Im deleting everything and im gonna avoid fanduel at all cost. I never thought they could find a way to rip me off but they did.

Date of experience: November 12, 2021
Hawaii
1 review
3 helpful votes
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Can't get a hold of them called,all day used there professional online talk chat guy. I would think twice about using this site finally won first place.asked for a check to mailed.suspended my account,says restricted area when I used to try to make deposits lmao.customer service is garbage

Date of experience: April 24, 2023
Kentucky
1 review
4 helpful votes
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Shady site
August 3, 2021

Do not deal with these people. Here is how shady they are. 4 times within one week, I could not see my competitors entries at the beginning of the MLB contests. Once scores started increasing, then I was able to see them. I raised the issue to cs every time. Here is their response: we apologize for the inconvenience and will follow up with you after raising the issue to our team. Still haven't heard from anyone and it's been over a week. When you don't communicate, it certainly appears you are hiding something.

Date of experience: August 3, 2021
Georgia
1 review
0 helpful votes
Follow Frank L.
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This company is in business for one thing, find every way to take every penny you deposit- You have no chance to win money, they will let you think your doing good by lots of little slot spin wins, but approx 90% of every win is less than your wager. Best thing is blackjack, they get more 20's and 21's than any real dealer at any table and cling on the the robot responses when you complain, that the casino is supervised or monitored by a list of BS because if the gaming commission allows west they do, they are just as bad

Date of experience: February 27, 2023
Ohio
2 reviews
0 helpful votes
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Scam
August 4, 2021

I have been playing since its inception. At first I actually won some tournaments and though it was legit. However in last 8 years I cant even win anything. You need to have the best player at each position. It is rigged. Dont waste your money. These screws will steal it

Date of experience: August 4, 2021
Michigan
1 review
1 helpful vote
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Cash grab
December 11, 2021

I entered the promo for the upto $1000 protection during deposit. I did it. No $1000. I have lost $******* in three months and can't win $#*!. Terrible place to visit. Can not get a hold of anyone. Just give them money.

Date of experience: December 11, 2021
New York
1 review
0 helpful votes
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Refund rip off
March 30, 2022

I was supposed to get a $240 refund for a bet that I didn't want anymore. They said 5-7 business days. It's been a month and a half. Customer service is rigged not to be cooperative. Worst sports betting site. Please, stay away from these scammers!

Date of experience: March 30, 2022
New York
1 review
1 helpful vote
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Run for your $#*!ing life
November 15, 2021

Stay away the casino is tighter than any actual casino I've ever been in and that's saying something. Absolutely no way any casino games hit the rtp they have shown. Even if you play blackjack with correct strategy you will find you are losing at well over 20 percent

Date of experience: November 15, 2021
Ohio
1 review
1 helpful vote
Follow Michael M.
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Find somewhere better to put your money, game players. They denied me a friend referral for $50 because I had a separate account, only for fantasy, that I haven't used in five years. Other places are better than FanDuel, folks.

Date of experience: April 23, 2023

Overview

FanDuel has a rating of 1.1 stars from 502 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanDuel most frequently mention customer service, bank account and online casino. FanDuel ranks 43rd among Fantasy Sports sites.

service
263
value
241
shipping
131
returns
155
quality
214
+136