FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.
This is a terrible site. There XL did not even fit my 113 lb sister. Terrible quality, did not match what the website displayed. I am only leaving a review because it was so awful I need to warn everyone!
Horrible! For the first time, I put my trust in buying products from this company and I got burned just after confirming my order.
First off, it took 60 days plus to get my packages. After receiving the clothing, I noticed right off that they were cheaply made. The last package I received was a red jumpsuit. The jumpsuit's pockets were incomplete. One pocket was barely a pocket at all and the other pocket was sewn half closed
I placed a order on the first of December. It has been in processing this whole time. There is no number to contact the company you have to file what they call a ticket and someone emails you. After having a ten response long conversation with a associate she tells me I can have a refund but it cost 15% of my order. This is insane why do I have to pay to cancel a order that has not even shipped yet!?!?!
Ordered this dress and was very excited to try it on. Everything about the dress is beautiful. Length of dress and sleeves are great. Classic look with heels but the dress does run one size too small. Otherwise no complaints.
Thank you for your order and post, Should you have any problem during the shopping experience, please feel free to contact our service team by service@fashionmia.com or call us by +1(302)300-4089 at any time :)
Purchased several items, when they arrived I discovered I ordered everything too small. I contacted Customer service for a remedy to my situation. They Immediately assisted me in getting the correct sized items. I will absolutely purchase from them again!
Thank you for sharing, great to know you are happy with the services, hope you'll find something you like soon :)
I ordered items over a month ago. Items never came. I wrote a review and then I get a response. They sent all my items except on dress. I was told it would be shipped at a later date. Here it is almost December and I've yet to receive my dress. The clothes I received were too small. Don't trust the size chart. I haven't even attempt to send the items back because of the hassle, so I will take my lose.
Dear customer,
Thanks for your order on our website and really sorry for the inconvenience to you.
I have checked your order and sent an email to you, could you please check your inbox later?
If you have other questions, please feel free to let me know at comment@orderplus.com
Fashionmia
My clothes never arrived and I've spend over two week trying to get a hold of anyone. When you reach out to them all they do is tell you to track the package. I went to 3 different usps and they all told me the company had another shipping party involved and they could not do anything because they didn't have it. I filed through my bank and I will post everywhere I can. This company is horrible
This was the worst place to order clothes! I ordered three shirts and only one was barely wearable. I emailed customer service and they would not give me my money back unless I shipped everything back to china for over $20! Which was ridiculous! I had to just throw away two shirts because nobody would wear them. Such a waste of money!!!
Still over a month and nothing. They like to take your money though. Thank God for being about to dispute with my bank that I have my money back. I tried to cancel and they said they were shipping two of the items of what I ordered and everything else will be cancelled. BS! If they attempt to deliver anything to my door I will refuse them! I will never ever, ever, ever do business with these scammers! And it only gets 1 star because it does not allow you to give negative stars.
Tip for consumers:
Stay far away from these thieves. If it sounds too good to be true then it probably is.
P this order in November 2015 but majority of the goods were dispatched on January 22 2016. I received these today February 9,2016, almost 3 months later. The items are of very bad quality and the sewing is not completed and not neat and the designs are not the same as what was ordered includIng one items came in a different color.
Look everyone needs to stop giving ur hard earned money to this so called company they send stuff weeks later an the quality is beyond crap. Not one thing I bought have I wore. Jus save ur time an money
I am disgusted with myself for falling for this. As a large size woman, I should have known that "inexpensive clothes" in my size are poor quality and inaccurately sized. Just the whole idea of returns being sent to China is absurd. My products were sent in the wrong size in the first place, but by gauging that size, my requested size was not much better. Do not order!
Do not order from these guys. It's scam site. I ordered this lovely looking jacket but received a repulsive looking jacket with horrible material and stitching. Requested a refund but they told me it'll cost me more to send it back and to just give it to someone else. The items on their site are not what you will get. I advise not to waste your time and money.
Great customer service, very responsive, will answer any questions that you may have for them. The quality of the item we purchased was as expected but found that the sizes run smaller than we had expected. I would recommend ordering 1 size larger. We have found that if you are unsatisfied they will do whatever it takes to satisfy you. I would order from Fashionmia.com again in the future.
The deal occurred with much convenience when I was looking at the items in my trolley. Also, on top of the very aggressive costs, awesome lower price rates were provided with a few pre-sale items barging a lower price of 50%! The items were provided well before the predicted distribution time frame, which creates purchasing on www.fashionmia.com a very interesting and on-time encounter. The monitoring of items gives up-dates on a very consistent foundation about where the shipping has achieved. My overall encounter with www.fashionmia.com was awesome and now I would choose only www.stylishplus.com for shopping
I bought a 'winter' coat, looked like a parka type coat. When it came it was I. Two separate parts, the outer part really thin nylon, the inner part the fake fur bit. It was extremely small and the arms ripped when trying it on. I haven't bothered trying to return it as from all the reviews it's a total waste of time. Despite not placing another order, I too have had emails asking me to pay £5 for priority delivery of goods. Steer well clear!
Even though my two sweatshirts fit a size too small fashionmia responded quickly with great options on what to do! Very cute clothes and I can't wait to get a bigger size. I would definitely recommend to all of my friends! Thank you Fashionmia for refunding me!
Wrote to them, i got an automated massage they will reply in 36 hours, of course never happened, try calling them always the wrong time zone, left massages still no reply, if this company is international make sure to have company to talk to customers 24 hours.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
FashionMia
I read all of the reviews on this site today, and I should have done that before I purchased anything from them. I placed my order on March 3,2016, today is March 31 and I have not received my order. Thank God I paid through Paypal which will reimburse me in 10 days. I contacted the website via email and a Kitty responded that my order was in transit, however, it is not true it is still in China. I sent another email advising them of their bad business practice but obviously, they do not care. See below:
EMAIL
I think I have been more than patient and believe that my orders should have been sent. I will contact PayPal to advise then of your deceiving practice and further more I will advise everyone through social media of your practice. Hope your $129.00 was well worth it.
Kitty from Fashionmia.com
11:53 PM (14 hours ago)
To me
Hello,
It's my pleasure.
Enjoy your day!)
Please do not be fooled by the glossy photos shown on the website. The items I have received are totally unacceptable and nothing like those shown. The cheapest materials, no shape whatsoever, you will be wasting your money to buy from this seller.
You have been warned.
Ordered in November, still have not received my order. There is no number to call at least not to talk to a real person! Its a joke and ridiculous, I am not happy and will tell the world, Fashion Mia, joke, they should be shut down immediately!
Hello Friend, our phone is available from 9:00 am to 9:00 pm GMT+8 hours, please call us during this time. Sorry for the delay due to the busy season, we are working hard on the shipment of orders these days.
On the internet those dresses looked so pretty. Though after waiting for more than a month, paying costs for customs I received my order. The quality of the fabric is very poor, just as the sizing. So I decided I wanted to return my order. After 3 attempts on the website, I still didn't get a message from them. Then I directly emailed their customer support. After a couple of days I finally got a reaction. The costs for returning were probably very high, so they offer me a coupon (to spend with fashionMia). Not something I'm waiting for after this debacle. It turns out that the 30 days for returning are gone (due to the several attempts and slow reply time from their customer support) and I'm stuck with 3 dresses which I don't want.
Just don't order anything from them! It looks nice and cheap, but it isn't.
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)
FashionMia
Fashionmia is a good online store. I loved the clothes they had on their site. The variety of unique apparel was amazing. And the website itself was good. It was user friendly and easy to navigate. I was looking for a number of items and thought maybe I will find them at different stores preferably looking for discounts and unique clothes at the same time. On visiting Fashionmia, I knew it was my lucky day. I found almost all of their items were on offer. I danced around then settled and started looking for the clothes I wanted. Eventually, I ended up buying more clothes coz the total amount was within my budget. My favorite piece was the Trendy Round Neck Lace Solid Short sleeve Tee. It took long to receive but I was patient and got the clothes after a long while. I loved every piece, I even called the customer service commending them on their quality and that they should just make delivery faster.
I bought a blouse picked size by bust size got it, it was like a tent on me so I asked to return it, for over 2 weeks I've been going back and forth with them and they still won't send me what I need to return. I was nice at first, but now I'm just pissed. So I'm out $17.00 I know it's not much but I don't have much, they where getting so many bad reviews on Facebook they took them all off
Over a month and only received half of my order. Very bad quality fabric and stitching. Strings hanging, unfinished trim, see through thin cloth! The pictures are NOT of the items they send you! Sizes are either way too large or extremely childlike small! I ordered shirts and dresses in small. One arrived like a women's size large and another like a children's size medium! The sizes on the site are not accurate. I went by the dimensions indicated under each piece of clothing and they do not match the clothing I received. It appears that they steal pictures from other sites and send you low quality reproductions. Beware! What you see on their site is NOT what you will receive in the mail... if you receive anything in the mail at all. Extremely slow shipping and all items are stuffed into a small bag, taped closed, and shipped. Everything is wrinkled!
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your dissatisfication with your order.
As you said, the jumpsuit's pockets were incomplete. Could you please send us a few photos in mail? And then we will check it asap. Please be assured that we would like to give you an satisfied solution, apologizing again for your inconvenience.
Customer Service from Fashionmia
E-mail: nina@fashionmia.com