FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.
Over a month and only received half of my order. Very bad quality fabric and stitching. Strings hanging, unfinished trim, see through thin cloth! The pictures are NOT of the items they send you! Sizes are either way too large or extremely childlike small! I ordered shirts and dresses in small. One arrived like a women's size large and another like a children's size medium! The sizes on the site are not accurate. I went by the dimensions indicated under each piece of clothing and they do not match the clothing I received. It appears that they steal pictures from other sites and send you low quality reproductions. Beware! What you see on their site is NOT what you will receive in the mail... if you receive anything in the mail at all. Extremely slow shipping and all items are stuffed into a small bag, taped closed, and shipped. Everything is wrinkled!
I order from this site over a week and half ago. Still have not received items, sent 2 emails about my order as is has been stuck in "paid" status since I ordered and no response or anything. My emails/tickets keep getting deleted and I'm extremely frustrated! I will not be ordering from this site AGAIN!
* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Only because I was treated courteously by CS here. The sizes had to come 2 sizes up after I read complaints of small-sized dresses. It was a saver as I didn't have to go through any drama after my purchase. But I don't want to have to do that just to get dresses from this site. Not bad for the price. Fabric is good and delivery was just 2 days longer. Something about it being mixed was the response I got from CS
I shopped online at Fashionmia.com and found a nice selection of clothing with all the different designs and colors that really attracted me. Many items I have wanted for some time but found almost impossible to find at local stores. Easier even than shopping in town where I live in Florida, I was able to go online and find the exact items I desired, in the color and size of my very own choice. A convenient and pleasant way to shop for clothes.
Thank you for sharing, great to know you are in love with our selections :)
Bought 6 dresses from this site feedback on all 6 - bear in mind I used the same measurements for all 6 items.
1) poor Seam work in the armpit- already ripped
2) weird fit could not get past my head
3) fit well, fabric looks okay for the price
4) fits okay
5) weird fit bust to waist ratios poor- had to give it away
6) nice fabric and nice design - acceptable
Out of 6 items 3 very poor. Not worth it. Emails are not responded to.
Dear Customer
Thank you for your order and sharing, we have checked this order and sent your order status to your yahoo address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Just to Warn everyone who decide to buy things from fashionmia.
Very disappointed never used to see such rubbish the fabric not as it says, can see all through. Inaccurate cutting and stitches. Stay away and don't buy anything if you don't want to waste money. No service, No refund
I received my items and they were in great shape and came pretty quickly. I needed to return an item. Customer service was quick to respond and gave me very helpful information and advice when returning a shirt. I will suggest, due to differences in US and China' s clothing sizes... order big.
I ordered couple of items on this site. Once I paid the amount they send me an email that item is out of stock and I need to order any other item on their website. I asked them to refund me the money as its their issue that the item I ordered is unavailable. Its been 1.5 months and I still haven't got my money back. Plus they don't have a customer service number so basically your at their mercy. Will never shop again.
I ordered a coat in an extra large size thinking it would be more than enough room for big bulky sweaters. I received the order coming from CHINA - 3 weeks later. The coat was so small it would have taken a contortionist to get both arms in it. I had on a thin t-shirt trying it on - forget the bulky sweater. The sizing chart is not even close. There return policy is a joke. You have to pay for their mistakes by paying for the shipping to return to CHINA. To return the coat would cost me $103. What a scam!
Tip for consumers:
DO NOT BUY! Read the reviews before buying! If you do order I would order 2 sizes bigger than what you currently wear.
I wish I would have read the reviews before I ordered. I ordered 2 coats on 12-08-15 and still have no items 01-05-2016 almost a month. They have no contact phone number that should have been my RED FLAG not to order but the show such nice cloths at nice prices(that's the catch). I've email them 3 times with one reply change of size and two lies "This is to confirm that your request has been received. Our customer service will get back to you within 48 hours". No one has contacted me YET.
This is one of the best shopping site. I have given up on buying my clothes online mainly because of defective products i mostly received coupled with late delivery of clothes. A college friend of mine referred FashionMia to me for trial, I must confess what i got was way beyond my expectation! I purchased some clothes and shoes from Fashionmia and it's been wow. I like the outfits as they are good and of high quality. The fabric and sewing are superb. The best part of fashionmia is Fashionmia that it has a great variety of different clothing, accessories, and shoes. All of their products are reasonably priced and of good quality. I would recommend fashionmia.com to others.
I ordered a vintage style skater dress from Fashionmia after seeing an ad. The dress was delivered very quickly considering that it came from China (8 days). The garment was a fashionable cut and attractive but unfortunately it was too small for me. The quality was good particularly considering its price. I contacted customer services to arrange a replacement. My emails and queries were responded to very promptly.
I was worried about my order cause I checked out as a guest and typed in the wrong email. I got in touch with customer service explained my dilemma. Fashion Mia responded immediately. Not only did they provide me with my tracking info they gave me a date which was right on. My coat was a good price shipping was perfect. The color was perfect. I almost thought I received the wrong item cause it was packaged so well. I can't wait for winter to come so I could wear it. Keep up offering great merchandise at a reasonable price.
It took them more than a month to fulfill my 3 out of my 5 orders for dresses. When I inquired about the 2 missing dresses, they canceled the orders but never gave me back my money. They want you to lose your patience in trying to get your money back. Too much back and forth with emails for a while and then suddenly radio silence. They keep blaming paypal when all FashionMia has to do is issue a credit back to my paypal account.
Tip for consumers:
Buyer Beware.
I will never order from this website! There horrible product is terrible! No phone number for customer services, it's been over a month since I ordered and I haven't still received my ordered., they took my money and didn't send the item. Terrible!
I ordered what I thought was my size which turned out to be too small. Instead of having me pay a large shipping fee to send it back, fashionmia offered to just send the larger size. Beat customer service I have ever received.
I made a order in July 2018, pushed the cancellation button after realizing that the order will not be here for the occasion needed for, they promised to send a refund it is now December five months later, however, i contacted them and ask for a coupon to re-order some stuff they agreed to my surprise after entering the code it told me the code was invalid and charged my card again instead. I contacted them and no one answered in relevance to that.
A rep by the name of Kitty emailed me concerning my reason for pushing the cancellation button on this order, i explained why until this day no answer they have a total of $300 for me never receive an item nor a refund it's really sad. I gave them the benefit of the doubt but clearly they have no integrity.
Dear customer,
Thanks for your order on our website and really sorry for the inconvenience to you.
I have checked your order and sent an email to you, could you please check your inbox later?
If you have other questions, please feel free to let me know at comment@orderplus.com
Fashionmia
I should have known something was up when they charged my account in less than 24 hours of placing my order - I've never been charged for an item with another site BEFORE it shipped. Six weeks after placing my order I received a few of my items. The sizes were much smaller and the length of the items were much shorter than shown. It's now been three months since I placed my order and still haven't received my last two items. When I contacted Customer Service via email they first wanted $5 for express shipping, which I'd already paid for, and then $15 for some other service I didn't want and they claimed would get my items shipped. I've asked for refund on my remaining items and shipping and the link they sent me was to a website that did not work. I reported them to the Federal Trade Commission. Fashionmia is a scam!
Dear Customer,
Thank you for your email. Sincerely sorry for the inconvenience caused.
According to the feedback from shipping company, sincerely regret to tell you that your order has been lost on the far international shipping way. Is it acceptable to prepare the re-shipment to you? If you don’t wanna wait for it, we can arrange to give you full refund, thanks for your understanding!
Customer Service from Fashionmia
E-mail: nina@fashionmia.com
Hi, I am a regular viewer of this site, and a few days ago I was surfing the site for some new cloths when I stumbled upon a very Elegant Round Neck Body-con dress. As it was on sale so I ordered two dresses, one for me and the other for my sister. I can honestly say that it fits pretty well. I really enjoyed wearing it to a party.
I had to throw out all the items ordered due to their sizes and/or quality. No one even wanted any of them for free. One of the items is still processing almost two months after order was placed although money for it were taken right away. No refund was issued. The worst shopping experience I have ever had.
Always great online shopping experiences with Fashionmia. Their clothing collections are awesome and reasonably cheap. To summarize this, this website has an exclusive collection with a reasonable price. One site for everything. I can always count on this website for last minute shopping gifts. Also their customer service has been able to solve my problem quickly and efficiently.
I wish I had looked at the reviews before ordering, rookie mistake. The goods didn't fit and I got the run around when trying to return them. However they did reply in the end after PayPal was involved. I was promised a refund so I sent the goods back by tracked post which says they where delivered back on 4/8/2017. Still no refund. I now read all reviews before buying.
* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered all xl clothes although I am a M and they all came too short, too tight plus they looked CHEAP. Even a pauper wont wear the fashion mia clothes. Do not be deceived by the pretty pictures advertised. Don't buy from them.If I could give them negative stars I would cos they surely deserve no stars
I ordered some items in my size - the size indicated by their charts, which was larger than my US size), and other items 2 sizes larger, that according to their size charts should have been swimming on me. Only 1 item fit. One of the shirts that was supposed to be an incredibly pretty pink is a garish orange. To return the order to China would be about half of the value of the return (plus their website says they will also charge you for the free shipping for any return, so paying for it both ways means it will be a wash anyway). I'll just give the items to my 10 year old daughter. They'll fit her :) You want to believe the beautiful pictures they show, but don't.
Quality of the fabric was also unbelievably bad - like a child's cheap Halloween costume.
Dear Nette,
Thank you for trusting us and choosing fashionmia.
But we are sorry to hear that you dissatisfied with our purchase.
Please pay attention that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. We will try our best to satisfy all kinds of requirement.
Moreover, you also can send us some images which can show any defects. We always pay attention to your problems, we never avoid our responsibility, we will be responsibile for any quality and size problems caused by us after confirmation.
So please don’t worry, we will contact you and give you an satisfying solution. Thanks for your understanding!
Customer Service from Fashionmia
E-mail: nina@fashionmia.com
My husband ordered me a lovely white blouse with birds all over it. I would say it was pretty true to size, but since I do a lot of rock climbing, the fit was a little bit small in the arms and across the chest. I will be exchanging it for a larger size because it is such a cute shirt. It's good quality for the price and was delivered very quickly!
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Dear Customer
Thank you for your order and sharing, we have checked this order and sent your order status to your gmail address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia