FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.
Customer service it's terrible. They don't even have a phone number where you can reach them. I place an order 2 week ago and its still processing. I tried many times to get in contact with someone but it's almost impossible all I get it's an email telling me someone will contact me in 48 hours. Not happy at all.
I ordered 2 items and got one. Both 2 dresses size S. First of all, they didn’t match S size (they were some kid size, they were not even XS), second the fabric looked soo cheap, and third - one of them came only. I started sending e-mails back and forward for probably 2 months to clarify situation (at least someone responded). The whole process took 6 months and finally I got the second dress which was from absolutely cheap fabric and super small. So do not recommend this website. I am not going to be surprise if the positive reviews below are fake. The design and fabric doesn’t match the pictures on their website at all.
I wish I would have reviewed this Chinese company before ordering $288 worth of garbage items. The merchandise is poorly sewn, the cheap material does not help. The clothes smell terrible like they are stored in a filthy warehouse. I WOULD NOT recommend this company. It cost $90 to return everything back from the U.S. I still have not received a full refund. Where is my refund?
I now live in a small city. I lost 25 pounds and needed new clothing fast. However, I refused to spend a lot of money and I was not going to look like an old lady. Fashion Mia has allowed me to create a new wardrobe for next to nothing and I look and feel great. All my friends tell me how much they love how my dress or skirt looks. The service was fast and the clothes great. Shop away
DO NOT by any means waste your money on product from this company. They have completely and utterly misrepresented the product they advertise on their website. The quality of the clothing is absolutely deplorable. The sizing is EXTREMELY small.
I am currently working to get a refund on my entire shipment as literally no item fits nor looks like the product that is advertised.
Absolutely do NOT waste your money with this shoddy company!
I would give a zero rating if it was an option.
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your trouble.
We will strictly assure our purchase quality before each product is packed and shipped, if the items came with defection or bad quality, or is not same as advertised on the website, please send us a few photos to service@fashionmia.com or my email.
Please be assured that we would like to give you an satisfied solution as soon as possible, apologing again for your inconvenience.
Customer Service from Fashionmia
E-mail: nina@fashionmia.com
Fashionmia is one of the best shopping website I have came across. They offer a variety of products with huge discount. You will always find sales on this website. I have purchased a leather jacket from fashionmia and its quality was awesome. I am totally convinced with the quality they offer to their customers. I have received a number of positive comments from my friends when they saw my jacket. You can purchase your products from this awesome website at the best price.
The dresses i ordered came in after some time (as i gather they go through the Netherlands)
I was quite happy although i should have ordered a different size. I did not returned them because of high shipping costs to and from Canada.
The company FashionMia suggested instead an incentive for me to order another item!
I was quite satisfied with their handling of the situation.
I will continue to order from them keeping in mind the sizes of the item i need.
I ordered two dresses back in February, they sent me an email telling me that there orders were backed up, as I wanted them for my upcoming cruise in April. They didn't email me until the late of March. I didn't see getting my order in time enough for my vacation after the email, so I cancelled my order and told them I wanted a refund, well here it is June. I'm still emailing them. I've sent numerous amounts of emails and have been getting excuse after excuse about my money. The money has went into the wallet twice and still nothing. I personally will never order anything from an international company ever again. This is not right.
* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer, sincerely sorry for the inconvenience caused, I have checked your order and noticed that your refund had already been issued, would you please check it? Thanks.
It took 25 days for me to get my items and they were wrong. I ordered the sizes based on the chart listed on the site. Shirt was 2 sizes too big and jeans were about 6 sizes too small. I sent the items back in the original packaging but they will not refund my money since I did not get a tracking #. Will NEVER order from them again. They basically stole $40 from me. They offered me a $15 coupon... seriously?
Dear Customer
Thank you for your order and sharing, we have checked this order and sent your order status to your yahoo address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I ordered two dresses, one did not fit at all properly when size chart followed, the other did not have pockets as indicated in the description. Upon attempt to return I was asked to advise why I was returning the items, after answering I was sent an email telling me that I could send back the items but I'd have to pay for shipping, so instead, I should keep them and I would get a $15.00 credit! The items cost me 60.00 and the more expensive dress was the one that didn't even close to fit properly - not sure how this okay for a company to do.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I ordered 3 items from FashionMia, the merchandise ordered did not fit. I tried reaching out to FashionMia. As of today: September 2018, I have not received a return call from FashionMia. It's behind 30 days now and no return call from them. It took 5 months before I actually received the items ordered, and I can't wear them
I would not advise anyone to order from this company. And if you do you will be writing your negative review as well. I still have the useless, 3 items ordered.
Dear Customer,
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at comment@orderplus.com
FashionMia
Ordered a dress as a gift for wife on our anniversary, and it was truly a great purchase from fashionMia, They had such nice clothes on sale that was just too good to be true and at a bargain price, so i placed an order and when the shipment arrived it was just as i imagined, my wife melted away in awe and excitement she plans to be a regular customer.
I order two dresses from this company, and changed my mind the very next day. I cancelled the order, but, they had already put it through on my credit card. Here I am 6 months later trying to get my money back from them. Kitty from this company keeps promising me that it is coming and that her co workers are slow. I think I will never see my $119,00 again! Do not order from this company!
Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at comment@orderplus.com
Thanks for your understanding in advance and hear from you soon.
Fashionmia
It’s quite cool and elegant. I gifted it to my younger sister on her birthday, and she looks great in this. I bought this court like loose polka dot shift dress from Fashionmia, and I found it a terrific experience. There are different varieties and it offers discount on almost every single dress. I found the fabric good, and I absolutely think it is a great way to shop more while saving money.
Every time I get on Facebook and start scrolling, I see their ads... they always catch my eye, up until recently I had never clicked on them... but I decided to check them out one day, and I'm glad I did! They have everything, for every style... I'm more of a tomboy type, goodies and jeans... and they have my style. They go from simple to elegant in clothing and shoe options. And they seem to always have a good deal going on! So ladies, don't keep scrolling... check out Fashionmia.com now! You'll be glad you did!
Thank you for your order and sharing here with us, there are a lot more promotions on the way → http://www.fashionmia.com/
Come find out!
Finally received my dresses after over a month of waiting and guess what! They sent the wrong sizes! I tried to return but it was going to cost me $25 bucks to send to back the China! The dresses cost $40 bucks. I gave up! Threw the dresses in the garbage because thats all they were worth. I think this a scam company. They send the incorrect merchandise and then block you from returning. Scams!
Awful! I usually wear a medium and ordered a large dress from them. It came (shipping takes a long time) and was too small and looked a lot cheaper than the picture online. I returned the dress in January and it is now April and I still do not have a refund, although they keep saying they are processing it. You can never talk to a person, just email. They give you the run around.
The dress I purchased from FashionMia turned out to be more than what I had expected. The fabric is soft and is machine washing friendly. There is nothing I dislike than a piece of clothing that you have to use your hands for washing. This was a trial product and it exceeded my expectations. I will definitely be ordering more. Highly recommend
Glad you found that one and thank you for sharing
I ordered several items last November, expecting to have them for Christmas. I think 2 items came in time. My winter coat arrived in spring. I never received one sweater and asked for a refund. It's been almost one year and I still haven't received my money! I am appalled at how a company can do this and get away with it and I have filed a complaint with the Better Business Bureau
Dear Dawn
Thank you for your order and comment here.
I confirmed with our financial dept, they have finished refund of $14.2 couple days back, and we have emailed you an private message of the details, please check it out:)
The refund ID is: 05Y81253E02395439
Please do not hesitate to let us know if you have any other problem that need our help, thanks.
FashionMia
I was very hesitant to buy anything from online, especially when it comes to sites I have never bought from before. But fashionmia is an amazing site to buy a variety of clothes from with a very reasonable price. I had a few questions about their shipping and they replied back very fast and politely. Thank you fashionmia for your amazing service. Also, the clothes came in exactly the way they looked online. Very satisfied!
The item (a dress) was completely different than pictured, including being made of a different fabric. When I tried to get a refund I received this email:
If you write positive reviews on the above websites, we will send you a $30 coupon for your next purchase in return for your help. Please make sure the review contains more than 30 words.
In that case, you will be offered the coupon $10+$30=$40 for your next purchase.
Could you think it over?
Please send us the links or screenshots of your reviews, then we will confirm and send you the coupon. Thanks.
Ordered 6 items in April and after 1 month could get no response from the company. Only after lodging a complaint with Paypal did I receive 3 of 6 items and they were not as represented so tried to return. Never received a response from their customer service. Continued to work through Paypal complaint process and 3 months later still have not received the 3 items and no refund and direction on how to return. I also filed a complaint with the Canadian Anti Fraud Department. Fashion Mia should be investigated and shut down. Shame on Fashion Mia for defrauding so many people. Shame on Paypal for representing them.
My dress arrived after 8 weeks and the fabric is total $#@!. Threads everywhere, badly sewn together. It looked great in the picture though, but in reality it sucks! Don't even bother with this website, it's cheap but not even worth it!
Amazing service and amazing items in stock. My mother and I have ordered from there and we love it. My size was different, but the company is taking care of that very well. Never seen such a good and cooperative online company.
Hello, we are glad that you had a great experience with us, hoping for your next order.
We ordered clothes on January 14,2017 and didn't receive anything in the first month or so. The clothes started to arrive in different packages and all was too small. We returned all the clothes and and they acknowledged receipt of the returns. We have been receiving emails for the last 7 months telling us that our refund is on the way. To date we have not received the refund. It is absurd that a customer has to wait this long for their refund. We are disgusted with this company.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Thank you for your feedback.
We are sincerely sorry that our products do not meet your expectations. We are still working on providing good products with low price, your feedback is useful to us.
If you have any problems about your order, you can just contact us via linda@fashionmia.com we will deal with your problem immediately.
Meanwhile, we will submit this issue contacting our related department to fix it.
Looking forward to seeing you soon.
Yours sincerley
Linda
Customer Service from Fashionmia
E-mail: linda@fashionmia.com