FashionMia

I ordered 2 dresses. Both were quite nice but although both were size M they fit very differently and one was too large.
I contacted Fashionmia and they said I could exchange but since the cost to ship back was similar to the price of the dress it made no sense. Instead they issued me a coupon for so I could buy another one in the right size.

The site and customer service is good but the sizes of clothing is not standard and different from the US. It's worth trying since exchanging is no hassle

Customer service is a lost art. It is great to know of a company that understands this vital business principle and puts it into practice in such an efficient manner.

I wanted to take this opportunity to compliment Fashionmia on the excellent service I received from the company. Fashionmia went the extra mile to ensure my satisfaction and successfully made every effort to assist me and guarantee my repeat business. I will recommend Fashionmia to all my associates, clients, family and friends.

The other readers are right! I wish I had seen this site before I ordered. First off Fashion Mia charged my PayPal account twice for the same order. I had to contact PayPal to get a refund for one order as FM is very difficult to communicate with. When the customer service from FM finally contacted me they were upset that I had contacted PayPal, well they should have refunded me for a duplicate order. Also when the dress's finally came after 4 weeks. One was 3 sizes to big. Also it is had been processed in Formaldehyde and my my entire bedroom room smell. I trashed it immediately. The other dress was extremely poorly made and was way to small. What a waste of time and money!

I ordered two dresses through Fashionmia and absolutely love them! Great value for money and dresses feel very nice on. Cant wait to wear them! From the time I ordered them they took less than two weeks to arrive. My only advice would be to carefully check the size, and would probably opt for a size bigger. I had contact with the customer service team through Cassie and had very prompt responses to my questions. So overall I am a happy customer!

I wanted this overcoat for a while and my husband decided to get it for me for Christmas. Yet he ended up getting the wrong size. When I contacted them to see if I can replace the jacket they offered to instead send me a new one for free without the shipping fee. I still can't believe how amazing they have been about this!

Two months ago I ordered an item from FashionMia, never received it and contacted them a month later to find out they didn't have it in stock, and didn't inform me. I asked for a refund to my credit card, and got an email to say they put my credit in their wallet, but I could then ask for the refund back after a few days.
I found out it would take another 3-4 weeks to get it.
Disputed with PayPal thinking they would expedite it but still waiting.
It's been two months.

Please do not purchase anything from this company, they kept my money for over 3 months and did not refund.
Really poor quality of clothes even for cheap purchases.
I had to involve my American express to get the money back.
They are probably operating from China but claim that they are locally situated. Had to pay £23 to return the awful staff back

It has taken 3 months to get my money back. Paypal said this site knows all the ticks to avoid giving a refund. Go directly to Paypal, or Trading Standards, you will get nothing but sweet apologetic emails from Fashion Mia asking you to wait a little longer. Hopefully they will be banned from this activity. Trading Standards will not look favourably at this.

Still trying to get my money back! Two whole months and worthless emails from FashionMia including them telling me I need to pay for insurance in order for them to refund me! I am so frustrated with this and want to keep letting others know to steer clear. My guess is the positive ratings they have are bogus... Still waiting for my $83 back!

I bought a dress and when it arrived I was extremely disappointed. Dress is poorly made. Pieces of fabric that were cut from dress are still attached. Strings hang loose from dress, it's not the same color or design shown. The size is way too small! Ordered an extra large and its an extra small! Too expensive to return. Never buy from this company!

First of all my order arrive 4 week later, the sizes for a child and they use the cheapest material. After about 4 attempts to get a return address for a return. Alice in her email that if the clothes are damage I will not get a full refund. Not to mention I received damage products. And to return it, it would cost me $58. My order is $86.and they has no problems charging my account. I will make sure I tell my family and friends to never order from this company.

If the option of minus infinity would have been there, I would have rated these money eaters that. This company fashionmia, whose ads keep popping up on Facebook, are complete Fraudsters.
They have not returned my money (more than $200) for more than 6 months now. I filed a dispute case on their website (case#: *******). That was also of no use. I will be writing to Facebook and the consumer rights department. I'm going to start a proper campaign to blacklist the company. You all can join me. I have all the proofs with me. I don't see any reason why these cheaters should get away with their doing. I will be posting all the proofs the coming weekend, and getting the campaign started.

I waited for weeks for my order to even begin processing. I cancelled when it never processed. I paid insurance twice so I could get a refund. It has been since August and I still have not gotten my money back. No one will respond to emails, calls... They basically just stole my money.

I had purchased about 10 overcoats out of the 10 i got 3 or 4 that the quality was horrible, Awesome Hooded Breasted Loose Fitting Patchwork Overcoats, the inside material stays in your clothes, do not buy it.
The other jacket that i do not recommend to buy is Fashionable Slim Patchwork Lapel Overcoat, the material has a really weird smell.
I tried to send back the whole package but it was the same price of the value, so decided to stay with the items. Also the sizes are one size smaller, eg if you want an small item ask for a medium size.
But over all, the customer service was excellent.

I have been waiting for 2 months to get a refund from a dress I never received from Fashion Mia (see my previous review). I had to file a complaint and write my original review on this site in order for the refund to be issued... THE NEXT DAY! There is no reason why it should have taken this long to get my money back, and their complete lack of customer service is appalling. I wanted to pass this along for the hundreds of customers who are also waiting ridiculous amounts of time for a refund or their purchase so that you know what gets them moving and actually doing their job!

Be advised that this company grabs photos of clothing from other company websites, ebay, and people's personal photos and attempts to recreate it at a cheap cost. I bought a maxi dress that was supposed to be jersey knit. It was long and for fitting in the photo. The dress I received was thin and very lightweight cheap material similar to graduation gowns! It smelled of cheap dye as the pattern is not printed on the fabric. Ugh... never buying from them again. Plus it took a month to get it.

I order my clothes at the beginning of Feb, I have received only 4 out of 9 items. I have repeatedly sent emails in which I was told that one was to be shipped in 48 hrs which I never received the rest of my order will be shipped when the manufacturing coo has them. I will never ever shop at this company again. They take your money out of it card in less then two minutes but can't send my clothes to me in a good amount of time. This company is bullish**!

Ordered several dresses, when order arrived the dresses is either very tight or the material is really in poor quality, one of them I paid $20, and it's like a plastic table cover! Omg, who could wear a dress like that? Some dresses had a very lose seams! Two others that I order in different colors, one it fits ok, the other is very tight and did not fit me at all. So far out of the 10 dresses, I only keep one for myself, and some of the few tight one to give away to my nieces. But I have two dresses that is unacceptable so I emailed them to return it, they didn't reply right away and when they did, they told me that they would refund $8 for $40 worth of dress. I didn't get the $8 refund yet at this time. Anyhow, that's my experience. So to the curious one, I know that their website is enticing. Just beware!

Firstly ordering was simple, received trench coat after 7 days. It was "VERY CHEAP "
I was expecting a well made coat, took it out of the tiny bag to reveal a crumpled mess of very cheap material.
Do not buy anything from this company it is just utter rubbish tat.
Buyer beware and save your money.

I ordered clothes in December. I received some of the items in February. They are terribly made. Sleeves are short. Hem is ripping. See through material that's not supposed to be. I emailed them to find out about the rest of my order and they said it's out of stock! No refund for what I already paid for! They offered a coupon for more clothes. Yuck!

I would give zero, if it was possible. This is the worst web site for clothing. The dress I bought is nothing like the dress on the picture. My customer review DOESN'T appear. And all the reviews under the dress look fake to me. I don't even know how this company can legally sell into US?! They refused to return my money and accept the item back.

They also asked me to send them photos of me wearing the dress I ordered. I find this offensive and disgusting. They wanted to blame my body for their crappy dress. The dress was nothing like the one on the photo, took a very long time to get it too. How comes nobody sued them for fraud yet!?

I received clothes order for bigger sizes... Xl which were really tiny and ill fitting. Also skirt that is xl but really tiny size 2 US! This site sucks! All the sizes are wrong... The order was not received until 1.5 months after I placed order! Also, I suspect someone fraudulently used my credit card info from this site and started charging up my card yesterday! Don't use the site., its products suck and are not as advertised!

Fashion Mia has a great selection of clothes with phenomenal prices. My order arrived promptly. They were quick to respond to my questions about an issue I had and provided a variety of solutions. I appreciate the customer service. I will order from them again.