FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.
Update to my previous review. I finally received my refund - 16 e-mails and 7 months after Fashion Mia received the returned goods. To be fair, whilst the e-mail content didn't inspire confidence, at least they did reply promptly and politely to every one I sent
Dear customer,
Thanks for your order and post.
We are sincerely sorry for the inconvenience to you. We are always working on improving our service.
We still expect your support in the near future, and I think you might find a better Fashionmia then.
Back in January I ordered half a dozen items from Fashion Mia. They took over a month to arrive - and then in 2 batches - and when they did the quality can only be described as poor. Sizing was all over the place and the finishing shoddy. I contacted them for a refund for all but one item and was offered a cash voucher which I declined. I had to return the items to an address in the US which cost nearly £20 and at first they said they hadn't received the items until I sent the proof of delivery on 26 March. Since then, I have been promised on numerous occasions that my refund is being processed - claiming that a refund is "difficult", and there is a backlog - but as yet no sign of any cash. Paypal offer no solution as the goods were actually received.
I am absolutely disgusted at the way I have been treated by this company and have lost money. NEVER ORDER FROM THEM. The clothing is shoddily made and trying to get a refund or replacement they totally ignore you.
Am very angry as I cannot afford to lose this money.
I hope they read the reviews but doubt it. After many e-mails requesting answers do not have the decency to even reply. My contact was Kitty. They should be ashamed of themselves stealing money as they are.
Dear Customer
Thank you for your order and post here.
We are sincerely sorry for the problem you mentioned. We are always working on improving our service.
We have arranged the resending to you and sent the order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
I ordered eight tops which cost me $112.36. I received them a month and half later. Not everything was in the package. Quality is a very poor. The clothes look different from the picture and sizes were off.
Reading the reviews on this company, it sounds as though the positive reviews are all written by someone whose first language is not English. The adjectives used to describe the clothing is almost not the most "appropriate" to describe clothing, and they all follow the same themes: excellent quality of clothes, excellent customer service, fast shipping. Meanwhile, all the negative reviews sound like they are from real customers. I smell a rat.
I ordered four dresses for my sister and it was delivered within the time frame.
What I saw here is what I got, the dress run true size which look pretty good on her,
That being said, the price is decent for the products.
Will definitely order more.
I ordered from this company and after reading reviews decided to cancel my orders. I never got money back although I keep writing them. The status says money refunded which I never received. Do not purchase anything from them, this is a spam website from China. Since they have bad reviews, they decided to open another websites but they "sell" the same inventory to hook another innocent people like me.
I wasted money on 3 dresses. When I didn't receive my first dress over a month I asked to cancel other 2 as other 2 were not processed yet. No one even reply to my request. They arrived at different times. The last one came 48 days. All three are bad quality and can't be worn. When I sent the picture of the dresses and reason to return. I didn't receive any reply till 10 days and then they are saying as dresses can't reach their warehouse with 30 days of return policy, they can give me $10 coupon. What kind of policy is that? I wasted my money.
I wish i read about their review before i ordered from them. They ship the cheap stuff and never send you the more expensive item. Is either out of stock or they just ignore you when you email them. They are thief. They should not be advertise in any page in USA. Don't be thinking to pay with paypal because they don't reimburse you either. Like throwing out your money out of the window.
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent you an email to your, would you please check your inbox? Thank you.
FashionMia
I have a very bad experience from fashionmia. First of all they are not advertising properly. Also their size chart does not match with the actual products. When I ordered 5 dresses they dint send 1 of the dress. The other dresses are short than the actual given sizes on their website. After sending the returned items for the refund they dint reply properly. I think its just system generated messages, I did more than 25 emails still they are just searching for my parcel. Also have sent them my receipt of the parcel but still not received my refund yet. This is ridiculous & just waste of time & money. I advice not to buy this FASHIONMIA products. NO NO NEVER BUY.
Dear Debra,
Thank you for your order from fashionmia. My sincere apology for this unfortunate situation.
I have checked your order and please don't worry, refund request has been submitted to our financial department. Usually refund will be back within 5 business days.
Best wishes!
Fashionmia.com
This is copy of letter I sent them: Fashion Mia I will never be ordering from you again, I will never recommend you to others I know. Don't like how you defrauded me by flash sale description of 2 items I was interested in by the words "one size"----in America that means one size fits all---you don't reveal that one size means you only have one size to sell. Both items came as "medium size" and the filters I had used were for large women. I believe you are fully aware of this sneaky practice that you put on your website. Truly disappointed and very angry M. A.
P.S. I will give your product away to charity to undue the bad feeling I have when I look at these reminders of your bad actions.
Dear Ma Andre,
Thank you for sharing your experience here. My sincere apology for this unfortunate situation.
I have checked your order just now, 3 products were ordered and 2 of them were delivered successfully, right? According to the problem, we can offer you a full refund of your order, which is US$30.47.
Please confirm this value of refund and I will ask my colleague to refund you within 3 business days.
Best wishes!
Fashionmia.com
I'm updating my review based on my receiving my refund for an item that was not in stock. I did eventually receive a refund and thanked them but also advised them on improving their customer service. If an item is not in stock they should mark this on the website and/or inform the customer. They should not expect the customer to investigate where the item is only to see 'processing' as the status. There also should be an immediate refund with no e-wallet. When we purchase an item it does not go into an 'e-cash register' for a while. It goes directly into the account of the retailer. If they are sincere in wanting to improve their service they will look at these simple processes.
* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I paid for my order through PayPal the month of March and received partial shipment on April. The sizes are off and did not fit. I requested to cancel the remaining order and a refund on April which they said will be processed soon. It is September now and I have not received the refund after repeated request.
This company is a scam. So beware, all buyers. If you are not satisfied with the product, or you cancel the order, you will not be able to get a refund or return the item
Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at comment@orderplus.com
Thanks for your understanding in advance and hear from you soon.
Fashionmia
You can make a lot of money if you can just do the right thing. I ordered 8 outfits and as soon as I read the bad reviews I quickly cancelled my order. I place one order instead and if it works out well I will order more.
Why dont you write in BOLD that U. S customers should order Xxl for someone that wears large. This is what I did and I hope it works when I receive my order.
I will never order from this company again. The dresses were not true to size and made of thin cheap material. None of the dresses fit. My order was made in December of 2015. Beginning around the middle of January, after inquiring about my order, I received one item at a time. You cannot get your money back, just coupons for it, and it seems to be a hassle to return the item. I have yet to get the last item.
Dear Customer,
Thank you for trusting us and choosing fashionmia.
But we are sorry to hear that you dissatisfied with our purchase. Actually different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. Moreover, you also can send us some images which can show any defects. We always pay attention to your problems, we never avoid our responsibility, we will be responsibile for any quality and size problems caused by us after confirmation.
So please don’t worry, we will contact you and give you an satisfying solution. Thanks for your understanding!
Customer Service from Fashionmia
E-mail: service@fashionmia.com
There are so many of these types of businesses popping up - either stand along sites like Fashion MIA or as a seller under Amazon. Don't fall for their cheap prices, bad english and non-existent customer service. They lure you in but ALWAYS remember, you get what you pay for, and their cheap prices get you cheap, hand made, substandard merchandise knock offs. Stop making these folks rich. Returns will become a hassle and that's even if you can get your money back. My experience is that they try to hold you hostage - remove your bad rating and they'll consider giving you a PARTIAL refund. Stay away from all of these types of companies - you can usually pick them out - they are popping up all over.
My experience with this website is very bad. I rated it with 1 star because there is no "zero star" to give.
One of the items I bought was totally different from what I received, and they refused to do except very mild partial refund, though it was totally their fault to send the wrong item.
The other items in my order were totally deviated from the size chart they provided at their website.
Don't forget also the very slow shipping. It took nearly 2 months for my order to arrive.
Very unsatisfied with dealing with such non-honest website. I would never buy anything from them again, and would never recommend this website to any of my friends.
I order four blouses on 29/3/2016. Only received my 1st three blouses last week and the 4th piece today. Delivery period is definitely more than 3-5 working days as alleged. The blouses definitely don't look a bit like what are shown on the website. Material were of low quality t-shirt material.and even the other two that come with more decent fabrics - look CHEAP! The worst is the inconsistent sizes for each pattern. I am size 10 or 12 (UK/Australia). When I got my blouses - two are bigger than size 14 (or could fit size 16) very disappointing indeed. I contacted fashion mia. They were quick in their response, That we have to given them the credit. However, disappointingly, they only offer a cash voucher of USD10 towards my next purchase. I paid USD 85 in total for my four blouses! This is the first time i bought from this supplier and likely will be my last. THINK TWICE before you buy from this supplier.
Dear Customer,
Thank you for visiting from our website, we are truly sorry for your dissatisfication with your order.
Please note that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. We will try our best to satisfy all kinds of requirement.
Please don’t worry, we will contact you and give you an satisfying solution. Thanks for your understanding!
Customer Service from Fashionmia
E-mail: nina@fashionmia.com
BEWARE! I ordered items in early November, got them just before Christmas and even though I had checked all sizes before, they did not not fit me but my 12 year old daughter (at least some of them). One item, a shoulder wrap, was OSFA and it would maybe fit a very small child! Quality was another issue. Buttons don't even fit through the button holes, hems are sewn properly, I could go on. What she could fit into we kept the rest was shipped back the following day. Since January 2017 I have now been waiting for my refund. I have sent numerous complaints and just keep being told their refund department is really this slow and the best line is: "I feel so sorry for this situation, could you mind waiting more days? But I can be sure we never scam anyone and surely refund you finally."
They are a scam! Do not buy!
Dear Customer
Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your shaw address you left in our site, would please check your inbox? Thank you.
FashionMia
Wish there were sub numbers. Clothes wrong size. Took over a month to arrive after contacting my card company. Sleeves were so slim, even my grand daughter could not put on. Blouses were winter types, but tissue thin! Tags stay stitched in with sizes no where near reality. Winter coat 3x and three long sleeve blouse fit in my mailbox!? The kicker, tried to return, they came back to me. You CAN NOT RETURN these shoddy products or receive your money back. BEWARE!
Dear customer,
Thanks for your order. We are really sorry to hear that you are not satisfied with our products.
I have checked your order and sent an email to your registered email address. Could you please
Check your inbox later?
If you have other questions, please feel free to let me know at comment@orderplus.com
Fashionmia
This company is scam and out to get peoples money for nothing. It's done more harm than good to people because of having online clothing which is nonexistent in their inventory (if they ever have one). Buyers be aware, do not buy anything from this godamn $#*! company because you will be sorry. I learned the hard way.
Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at comment@orderplus.com
Thanks for your understanding in advance and hear from you soon.
Fashionmia
Update: Still no realistic offer from them, in fact they have stopped responding altogether now and done nothing to resolve the issue. Chances of getting a proper refund (If any) looking like zero!
Purchased items for my wife. One if the items was not in stock but they take your money anyway. When I asked for a refund for the missing item they messed about for weeks before telling me they couldn't give a refund as it had been shipped. Must have been a rush job as when the dress finally arrived it was very poorly made, the colour was wrong, stitching was all over the place, seams didn't line up and it just doesn't sit right when worn. Trying to get a refund results in total BS with offers of 10 - dress cost 30 with postage. Trying to raise a dispute on their page never works - links are broken all over the place. L
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
FashionMia is a SCAM store. I made an order on 24 Jan 2018 but never received any delivery. I cancelled order on 19 Feb. Their bloody CS repeatedly bull$#*!ting and said need 2 weeks time for processing refund. Today, I still not get my money back after 72 days!
Without a doubt the worst clothes I've ordered online!
Purchased thru a FB ad for a company called Guyinn, who now claim to be going out of business. I'm attaching an image of their model pretending to wear these pants.
Ugly mustard yellow pants with literal plastic bag pockets and t-shirt thin material. The attached card suggests hand-wash only and drip dry, no kidding. I'd hate for them to melt in my dryer.
I was expecting a reasonable quality khaki but these aren't good enough to wear on a casual beach walk. Piss-poor stitching and construction, I didn't even bother trying them on. These are the kind of pants you'd use to paint a wall or clean out gutters. The quality is similar to those $5 Dollar Store buys. I can't stress it enough - THESE PANTS SUCK.
I'll definitely do more research the next time I purchase any clothing online.
Order at your own risk!
Tip for consumers:
That the clothing shown in the ad is not representative of the clothing received.
Products used:
Pants
Wish I had read reviews before ordering. All too small and terrible quality. Will not credit orders which they say are out of stock, money put inwallet for next order! They make it impossible to return orders, a total rip off and disgrace. They should be banned!
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at comment@orderplus.com
Thanks for your understanding in advance and hear from you soon.
Fashionmia