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  • FashionMia

FashionMia

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Overview

FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156
143
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How would you rate FashionMia?
Top Positive Review

“Excellent white dress. Good and fast service”

Lidia C.
11/6/23

When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.

Top Critical Review

“Horrible. Buyer Beware!”

Ribbion S.
2/2/21

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.

Reviews (2,865)

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Reviews that mention popular keywords

customer service (690) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user florencef12
Maryland
1 review
1 helpful vote
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March 8th, 2016
Verified purchase

The items were just as described on the website with even better quality. I purchased several awesome jackets and tops that fitted properly. I really appreciate their customer service as they respond to your inquires in a timely fashion.

Thumbnail of user zoen4
New York
4 reviews
4 helpful votes
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February 23rd, 2016

I was stoked to come across this site because they have such cute clothes and really discounted prices. The quality isn't what I thought it would be after seeing the pictures online, but it will do for a while.

Thumbnail of user vijayaramr
GB
1 review
0 helpful votes
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May 26th, 2016
Verified purchase

First time bought clothes from Fashionmia. Price is very good so anybody can afford it. Quality of cloths are very good.
One item is a little bit small due to size variance between China and UK, but service solve it out patiently. Will come back soon to buy more.

Thumbnail of user emiliag2
Canada
1 review
0 helpful votes
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March 16th, 2016
Verified purchase

Fashionmia is a great company: variety of choices, excellent deals, superior customer service, fast shipping. All you need for great shopping with pleasant experience. I would recommend this website to everyone.
Cassie from customer service was communicating with me in very prompt and professional manner. I will shop again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nazias1
GB
1 review
15 helpful votes
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April 12th, 2016

I ordered the dress from Fashion Mia which took more then a month to arrive and finally when I received it, I was disgust with the quality. I contacted them via email and received email after 8 days asking me so many question which is not even related to my complain about quality and delay in delivery. Still waiting for refund after 6 months. Stay away from this company as they are thieves. They will mislead you by showing beautiful pictures but their quality and customer service sucks.

Thumbnail of user rachelc56
New York
1 review
3 helpful votes
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December 28th, 2015

Honestly the people there are so easy to work with but the shipment arrival time... sucks. I ordered since thanksgiving and still haven't received my package. If your a patient person go ahead and buy their products but do not expect them to come in less than a month.

Thumbnail of user victoriap99
GB
1 review
4 helpful votes
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September 7th, 2018

This company must surely be stopped from promoting their clothing in UK.
The clothes are badly made copies in cheap fabric of the pictures on their advertisements and they keep promising me a refund if I wait for a little longer, some spurious reason given each time why they cannot refund immediately. I have waited too long for them to honour their obligations and now am trying to stop their presence in our country. It is sub standard merchandise and customer service is nothing short of criminal.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at comment@orderplus.com
Thanks for your understanding in advance and hear from you soon.
Fashionmia

Thumbnail of user natz6
Canada
1 review
8 helpful votes
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April 9th, 2016

The items shipped took 2-3 months. The quality was extremely cheap. Sizing was wrong. Stay away from these rip-off artists. Their business practices are unacceptable. For refunding you have to send the parcel, at your cost to China - good luck, it ever getting there. In other words, you will waste money twice.
Negative comments are blocked off their site - dishonesty is apparently their business mantra.

Thumbnail of user nadias23
New Jersey
1 review
12 helpful votes
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July 29th, 2017

I simply never received my order. 10 days of being inundated with their junk e-mails and no mention of shipping my order.
Finally asked for my money back. At this point there's no use for the dress. I get some sort of 'wallet' where they will put my money and through some confusing process then they say they will refund my money in 15 - 25 working days.
It's clear they don't know how to do business in the USA. They're treating the customers with indifference. Nice words, but no care as to our needs and expectations when it comes to doing any transaction.
Have a blessed and fruitful day and best regards won't cut it, Madam.
Don't buy from these people.

Thumbnail of user jennifert83
Florida
1 review
11 helpful votes
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February 16th, 2016

Customer service is ridiculous. I paid for the item back in October, had to go through a couple months of re-sending, non-receipt, and items being out of stock before they finally agreed to give me a refund. I was told that I'll be receiving a refund via my original payment method on 1/20. Now it's been almost an entire MONTH and I still have not yet received my money back. Fashionmia is a scam.

Thumbnail of user teris10
New Jersey
3 reviews
9 helpful votes
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March 28th, 2016

This site is too good to be true. My whole order hasn't even arrived yet... it's been two months. The clothes do run small--when trying to exchange an item they told me i'd have to pay for shipping back to China and that i they would give me a "discount coupon or partial refund as a compensation, you can use it buy one fit item for you." (which I had to decipher based on the non-english person writing the email.) BUT their website states "Please contact with our customer service team before you return the product. And please send the product along with the product list which includes the product ID. A tracking NO. Of the returning parcel is required, we will deal with the product exchange or refund after we get your returning parcel." Nothing regarding a partial discount or coupon or the fact it's a pain in the rear to exchange or return. BTW their CONTACT page doesn't work (surprise).
I highly recommend websites ban them from advertising in the US.

Thumbnail of user irnui
California
2 reviews
1 helpful vote
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May 14th, 2016
Verified purchase

Recently I ordered two skater dresses from FashionMia. It took about three weeks for the order to arrive, but that was OK with me. The dresses look pretty and are like those pictured at the site, only the fabric seems a little bit different. Make sure to order two or even three sizes larger than you usually do, since their sizes are much smaller than the american ones (use the size chart published on the site of the particular dress you are going to buy, they differ from one dress to another). Overall, I am glad with the purchase. The customer service is OK too, just don't expect an immediate response.

Thumbnail of user victorias52
Colorado
2 reviews
17 helpful votes
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April 21st, 2016

It took 3 weeks to get my order. I just opened it up and the tops were pretty but very small. I ordered extra large after reviewing other people's complaints. The tops fit, but I don't know if they will when I wash them. They ARE pretty though, but no where near as loose fitting aa was advertised. If you get anything, make sure it's at least 2 sizes bigger than you take. They are from China and the people are most likely fitting these on their small bodies, not realizing that Americans are much larger than they are. Over all, I'd give them a C plus.

Thumbnail of user brendag55
South Carolina
3 reviews
12 helpful votes
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March 31st, 2016

- First, you are ordering directly from China. Shipment comes from China, returns must go back to China. For returns you cannot ship via UPS, FEDEX, DHL-any expedited service.
- Secondly, refunds are impossible. They advise 10 to 20 days for a refund, but so far I've been waiting over two months and nothing.
- Thirdly, sizing is way wrong, as others have mentioned. I ordered according to my measurements, and nothing matched.
Although they make their website look very modern and hip, they are not, so beware!

Thumbnail of user carriek23
Washington
1 review
0 helpful votes
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May 5th, 2021
Verified purchase

Mandy in support not only has empathy she also takes ownership. This makes me trust her and continue business with Fashionmia which I was ready to stop doing. She is quick and excellent prompt responder. Its nice not to be ignored but understood.

Thumbnail of user wenjunq
Arizona
1 review
12 helpful votes
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August 10th, 2017

I have never seen anything this poorly made! They are scam artists! I ordered 7 outfits, not even one that is presentable, quality wise (they all looked great on Fashionmia's site with all those models). It is a fraud! Please don't fall into this trap as I did... I wasted $130. Clothing quality at Kmart beats Fashionmia by 100 times!
Another problem- they try every trick not to refund your money. They are crooks!

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user melanies76
Colorado
1 review
9 helpful votes
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August 9th, 2017

I never got my refund for clothing that was not sent to me for "no longer available"... I've been continually told "it's been refunded"... no. It hasn't. Don't make the products available to buy if you can't fulfill a shipment. The clothes I did receive look nothing like the pictures. The sizes are all completely incorrect, and half my clothes didn't show up yet I paid money for them. Don't trust this company. They don't know what they're doing, it's all a scam.

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user andreaj69
New York
1 review
9 helpful votes
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December 10th, 2017

Do not order from this company. The clothing is worse than awful, wrinkled, incredibly small. I returned my items and have been arguing with them for 3 months to get my money refunded. They play nice and string you along like it's going to happen, but it never does.
Terrible mistake that I will never make again and I hope nobody else will either.
I have never written a review until now. People need to be warned about this company!

Thumbnail of user marinad29
Canada
1 review
3 helpful votes
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July 10th, 2018

If I could give a negative rating I would! I contacted customer service inquiring where my order was. I then received this ridiculous response requesting money vs providing any update on my order! Wish I would have read the reviews beforehand. While investigating further beware this company sells the same items under different names.

Dear Customer,

We wish to help you resolve the problem with your order, during check out you did not select Order Insurance. Which aid to process refund and delivery please pay the insurance today.
Kindly, Click Here to pay for your order insurance so that everything could be fixed.

Note:
If you have your order insurance, forward the receipt E-mail: *******@fashionmia.com
Please avoid late payment of Order Insurance cover.

Yours truly,

Customer Service
Mandy
FashionMia

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Thumbnail of user prasadr
India
2 reviews
2 helpful votes
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April 21st, 2015

One of my friend suggested me about this web site and her shopping experience. She told me many positive things. When i had a look over it then i found that this is the web site where i can buy my desired gifts clothing or designer clothing for my girlfriend and sister as well. Really this online store saved lot of money. I was just amazed by seeing such a good deals and outstanding offers.The delivery process was good, they shipped me dress within one week from the date of order. Quality of clothing was nice. Awesome experience with fashionmia.com. The price was really up to its marks with around 60% discount i got when i was shopping. Finally i say that this store was too good.

Thumbnail of user hanhv
California
3 reviews
4 helpful votes
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February 25th, 2016
Verified purchase

I have purchased from Fashion Mia few times. I got the product before the expected date.The colors are true as shown on their web site. I ordered different types of material and they were very good quality

Thumbnail of user faithi1
North Carolina
2 reviews
13 helpful votes
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April 6th, 2016

The prices are cheap so are the materials. I am 5' 7" and wear size 8 in US sizes which is between M-L. Ordered about 9 dresses in XL and L from website only 2 fit, they are all in petite. Contacted customer service of course it will cost more to return than I actually paid. Looking for someone to donate these cheap poorly stitched imitation clothing to. Serious waste of time and money.

Thumbnail of user susans195
Texas
1 review
4 helpful votes
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February 14th, 2016

The dresses I ordered in a size medium are so small they fit my friends 12 year old daughter! Who ever does the sizing of the clothing line needs to make adjustments for European & American women.

I don't see a way of getting my money back as there are no return addresses or contact information.

Thumbnail of user suryap1
Virginia
1 review
4 helpful votes
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September 13th, 2016

I ordered a dress on Aug 3 rd, received a mail after 5 days that it was out of stock, I opted for refund option. I have sent 19 mails on this, still they keep saying it's in process. Have a very frustrating experience, people do not ever get dress from here, their service is unbelievable.

Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Dear

Thank you for your order from Fashionmia.

Informed by PayPal, your refund was completed successfully. And the refund was back to your account.

The refund transaction ID is 1YL48190SJ7289918

Please contact PayPal or your bank to confirm it.

Fashionmia.com

Thumbnail of user kristent14
Georgia
1 review
7 helpful votes
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May 16th, 2016

Not only were the clothes too small, though they had the size listed on the tag, I didn't receive one of my items after almost 2 months and it was hell trying to get my money. There is a reason they're so cheap. They drawn you in and then screw you over

Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Dear Kristen T.
Thank you for your comment here. We are an honest company and respect every customer. However, we do not accept libel. If you have any misunderstanding please, connect us by email: linda@fashionmia.com or call us during our working time below:
9:00 am to 6:00 pm, Monday to Saturday, GMT+8 Beijing time
Our phone number is +1 (888) 553-5616
Pls tell us your order no. We we will try our best to satisfy our honored customers.
Yours Sincerely
Linda
Customer Service from Fashionmia
E-mail: linda@fashionmia.com

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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