FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.
I purchased a few items through their website. After receiving the parcel, there was one item which I don't really like. So I contacted fashionmia straightaway and asked for exchanges. Shortly got the answer from service department and they would like to offer me another one with free of charge. How wonderful is that! I can't wait to see my new parcel.
Beautiful clothes in the ad's are nothing like what you receive. Cheapest quality dress ever and impossible to put on because of the design. Zipper on the side allowed me to get it over my head but not my bust area. I should have known better.
Repent for having wasted money here.The stuff is totally different from what it looks in pictures. Starting from material o stitching, from ordering to tracking the order, from customer service to the login on the site... all looks like a hoax. Four out of the total nine dresses I ordered had to be thrown out as they were not at all usable. I buy on Ebay, if i don't like certain item, I get full refund even without sending back the stuff. But these people are almost impossible to get hold of... big NO NO to purchase from this site..., black listed permanently
Dresses were sewn crooked, buttons without buttonholes and went from center at neck to right at high waist. Picture Showed with belt but no belt with dress. So far only 2 of the 5 have arrived. I'm so angry I didn't look at reviews of this business before placing order. I Won't Ever order again and will add a poor review to all available sites!
I wish I'd read the reviews first. The pictures looked so promising but what arrived (only 5 out of 10 items ordered - I know, stupid, huh?) were of such poor quality and so badly designed. I'll never wear any of them. Still trying to get my money back through PayPal. I thought they were an American company but from reading the reviews too late it seems they're Chinese. I pity the poor people working in the factory
They are very helpful and willing to work with you if there are any issues. They're shipping is must faster than most websites. Their products are great quality and are worth the prices. I will definitely be ordering from them again.
I originally rated my review a 3 because my order took a while to arrive and one item didn't fit properly, however they emailed me right away and offered to send me something else for the same value. Every company should have customer service like that!
I bought 4 items! Waited for a month before they send me an email of satisfaction survey! I waited another week but nothing came! I emails and the reply was so sweet but not professional! One item was not dispatched due to availability! 3 items were send via a non reliable carrier therefore not received, apparently they ship in bulk! Is this customer's problem?
My total receipt was about £100 and I was offered a simple $5 compensation!
The item they said it was unavailable and they was offered a refund for is forgotten all about it! Many emails back and forth with no resolution!
So Never buy from this people unless you live next door to their warehouse so you go and collect by yourself! Even then not sure of quality
* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have ordered 4 dresses and it has been over a month of keep sending emails thru PayPal to this company that I have received two of my dresses so far. Very bad customer service! Please do not order from them.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.
FashionMia
I bought 2 dresses, from them, I wont even call them dresses, they are halloween costumes or worse. The quality is very very bad, thin as paper. I actually think that a halloween costume is better quality. Their customer service is terrible. It was the first time and last time I order on this site. I actually think the good reviews are paid people. Impossible to give a good review with this kind of merchandise.
Dear Customer
Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please
Offer us your order number or registered email address at comment@orderplus.com so that I could be able to
Solve your problem asap.
Thank you for your kind support and cooperation.
FashionMia
I don't even know why what they are doing is considered legal. Items not as pictured AT ALL. Quality is unacceptable ~ then make it impossible to return. Definitely a SCAM. Makes me never want to order from unknown company again. Horrible!
I am now disputing through my credit card company as they will not answer regarding return.
Ordered a dress months ago. Finally got an email in early June that is not available and I would get my money back within 15 days. Nothing. I tried to reply to the "service" email but it came back undelivered! WTHeck?!
January 2018, I ordered 12 items, received 4 items 2 months later - was told they were delayed due to their Chinese New Years celebrations. The next 4 items came 2 months after the first 4. These items were terrible, so I wanted to return them. They kept offering me coupons, to which I kept refusing and asked for my refund returned. The remaining items never showed up - it is now July, 2018. I have repeatedly sent e-mails, opened a dispute resolution - all to no avail. This is not an integral company and I would advise not ordering from them. On their website, they have many beautiful items, but they are not consistent with quality and you are out of luck if you want to return anything. They owe me 172.00 CAD. I have now asked PayPal to step in.
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent you an email to your, would you please check your inbox? Thank you.
FashionMia
This has been the worst experience ever! I am tired of sending emails, trying to get a solution to my problem. I am going cut my loss and move on. These people are not concerned about how they satisfy their customers.
"Dear Customer
Thank you for your order and sharing.
We are sorry for the inconvenience to you.
We have checked this order and sent an email to you, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
"
I ordered 4 gowns from this company, waited over 2 months to receive them and once I saw them, I was SO disappointed! The pictures are professional photos of proper catalog choices, the product received is a very bad, cheaply made and undersized copy. I realize now, you get what you paid for, but I dont think I even got that. Now, I see they have partnered up with other companies i. E. Wish.com - dont get fooled!
I ordered clothes over three weeks ago and have emailed them several times with no response. I wish I would have read these reviews ahead of time. I left a message on a phone line that is suppose to be 24/7 customer support. No return call. So sad that a site like this has not been shut down.
Dear Customer,
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at comment@orderplus.com
FashionMia
The delivery process was good. They shipped me dress within 2 weeks of order even I'm living in another country. It was totally surprise when I opened the box because the quality of dress was nice. I was having few queries before placing order but their staff solved my every query. The response was very fast and humble. My experience with fashionmia was awesome.
Their prizes are affordable and I can say they gave more than what I was expected. Thanks a lot for great service. Surely I'll shop there in future!
Got my first order and was pleasantly surprised that it was exactly as described and not poor quality as I expected for such a low price. Was totally surprised to get an unexpected discount towards next purchase with apology for delay in shipping due to high volume during Christmas time as I never complained. Also Customer Service was great and offered 2 solutions when I asked to change for bigger size. Will definitely buy more as products seem very appealing and affordable!
Am really glad am writing a review about fashionmia. But still. Really like how this site works. Every item is well organized and well described. I like to read the reviews from buyers, which helps me to make a great choice. With the help of fashionmia I purchased lots of items like clothes, accessories, gifts, and so on. Till now I didn't have any troubles or complains. Everything works nice. The payments are always secure and checks, and I am sure that my money will get the right destination and nobody will steal them. Delivery was different, Not minding what item I ordered. And always they announced if my order delivery is going to be delayed. This makes me feel comfortable as a customer. My advice is for you not to be afraid to use fashionmia as an online shop. I had a great experience by ordering with this site. My number go to site for anything feminine.
I learnt about FashionMia through its online advertisements and showed my wife the beautiful dress pictures. She instantly loved them and because of their competitive prices I bought her five at once though we have received two only so far. Quite some delay. However the two dresses we have so far received look beautiful and of good quality, and hope other three will be the same. Customer service is great with Rachael. I just wish they could improve on their shipping time otherwise I highly recommend them for ladies looking for qualities dress wear at competitive prices. Zack
My experience with shop Mia was excellent. They have great prices/sales, shipping options, prices are outstanding and quality just as good as stores in the US. When I contacted the customer support department not only did I received a timely response but was treated with great respect and concern. Would definitely recommend this website!
Dear Customer,
Thank you for your love for our products and service.
We are willing to collect all kinds of reviews from customers. At the same time, we think that there’s still a lot to be done to improve our shopping experience and purchase quality, but we never stopped working hard on them to make purchase easier for you.
Hope we will see you next visiting!
Customer Service from Fashionmia
E-mail: nina@fashionmia.com
I am still appalled that despite the negative reviews people are still buying items from this site. PayPal is still processing their payments despite the issues. Sorry if I seem facetious however anyone who continues to buy from Fashion Mia has money to throw away. Donate your funds to a needy charity instead of giving it to these scammers. Worst ever!
Tip for consumers:
Stay away from this site
I've returned my products (two dresses) in May 2017. We are now mid July and still not reimbursement on my credit card and this despite many emails sent to Fashion Mia. Their responses are quick, but are worthless as they promise me the reimbursement is coming but it never does!
* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Dear customer, thanks for your post here, we have checked your order and your refund had already been issued, please check your account, thanks.
I ordered 3 dresses from this company on September 13,2017. They stated it takes 5 - 17 days max. The dresses did not come until November 6,2017. Two of the are great, the other one is paper thin. I used their request refund form twice and each time I submit the info, the system kept bringing me back to the refund page but could not get a confirmation. Since I had a case dispute opened, I sent an email to the manager. I seems as thought it will be a back and forth again. Will not order from this company. Really bad service
Never received my items worth over $150. Each time I contacted the customer service, a different person with a very broken English would send a link to pay anything between $2-$15. When confronting them, they would claim the previous correspondence was fraudulent and with a scam rep, despite constantly cc-ing over the same conversation.
Will not trust nor shop from them.
Dear customer,
Thank you for your order and post here, we are sorry for the delay and inconvenience caused,
Would you please offer us the order number to comment@orderplus.com
So that we can confirm with the relevant department and solve your problem ASAP.
Thank you for your kind support and cooperation.
FashionMia
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
It's delighted to know you are satisfied with our service :) Welcome visiting us again!