FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.
If I could give this a 0 rating I would! I ordered over $260 of different clothing items. Everything has to be returned except 1 item. I advised them of that through numerous email that, by the way, never got returned. It took forever to get the address to mail these items back. Now at this point, it's been 3 months, trying to get their address to return them. I then get an email, they are only refunding me $153... WHAT! I advised them I am calling the Attorney General and getting a lawyer. I'm done with this horrid company! They should be shut down. Very sneaky, they lie, a very deceitful company!
Finally got dress after a month and a half. Tracking # never did work and they were slow about answering my emails. No phone#. Dress seems flimsy and too sheer, not like the picture. I wont order from them again.
I bought a dress and got the correct size per there sizing guide. When it finally showed up it was way too small and not of any sort of quality material (you could see through it, so thin!)... I attempted to get a refund & return the dress, I was told I had to purchase shipping insurance, which I did, the next thing I got from them ended with someone from Nigeria using my account information. Needless to say I still have my see-through tiny dress and no refund, but an updated fraud alert on all my banking.
Dear Customer
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
FashionMia
I ordered a long-sleeve t-shirt from them over 3 months ago. Just one t-shirt. Not only haven't I gotten it, I've tried to message them through their message link on their site, and got it bounced back as a delivery failure every time. That they keep emailing me flash sale ads is salt in the wound. I've written it off as a lesson learned (not a very expensive one at that) to do my research before ordering from strange websites! Please, learn from my mistake and do not give these charlatans your hard-earned money.
Dear Customer,
Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at comment@orderplus.com
FashionMia
They are nothing but fraudsters. Thieves, cheats and not fit for business outside China. I had to put up a dispute through my payment method after waiting for three months, before I could get my refund. Their products are rags.
Really good site for those on a budget. Tons of options and great search filters. Make sure you check the sizes properly as they run small, as a rule. I was pleasantly surprised when I received my first order, the quality was higher than expected. Good customer service too!
I've ordered some items from Fashionmia and out of my experience I can recommend it if you want to buy cheap and elegant clothes. I bought a coat from some other online shop, which looked almost the same as I saw Fashionmia site later, but it was much more expensive than at Fashionmia. On top of that, I had to pay customs taxes... So I find Fashionmia has very fair prices. And the service is also great.
I ordered my dresses in September 2018 and they never processed it until l had to request a refund in which they replied that they will refund from the 10 March - 15 April but up to now they have never refunded me the money. I am not happy at all.
Dear customer,
Thanks for posting here. We are really sorry about the refund problem.
I have checked your order and let our customer service email you,
Please pay attention to your registered email address pat******@yahoo.co.uk. Thanks.
If you have other questions, please feel free to let me know at comment@orderplus.com
ATTENTION!
DANGEROUS!
Fashion Mia don't return my money back.
Return 2 poor quality dresses on the 23/3/2017.
I have sent numerous emails, they said they have to give me store credit before they can issue a refund and the refund will take 15-20 days!
21/05/2017 still waiting for my money back... I'm so angry
I don't believe I will ever reorder from this company.
I am not impressed with the way things are handled.
If I had read these reviews, I probably will not have spent my time and money.
Bad customer service & bad business practice.!
Dear Customer
Thank you for your order and sharing, we have checked this order and sent your order status to your yahoo address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
The easiest online shop ever. I have always had problems surfing and navigating through most online shop because of their complexity. I am not a computer geek but my experience has amused me and I feel like I am close to being a pro on internet lol!. It took me just 3 minutes or less to get the exact product I have been looking for and the payment process went well. No regrets so far, my goods arrived in good condition and good quality. I would recommend Fashionmia to anyone who wants to shop online.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I ordered several bathing suits, a jacket and some earrings on March 28,2018. Although they said it shipped on May 10, as of today, I have received only one set of earrings, and 2 emails indicating that items are out of stock. I have emailed them repeatedly, and tried in vain to access their website for contact by resetting a password, which I am unable to do. I always get a message "Site can't be reached." I am now going to contact my credit card company to go after them. They are horrific!
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Here in this store if you find a lot of clothes, I mean exactly the variety they have, there are many different designs to choose from. Well I think after so much watching and walking around the store for at least an hour, I took a few pieces, which quickly billed me in the box. Also I must note that the girl was very kind to me. I left the store very happy, I will be back again soon.
Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia
I told them that they need to revise their expected delivery time to 30 days! I ordered 7 items and they were very quick to withdraw payment! However, my order was made Feb 11. It is now March 2 and 1 item shipped quickly (although still not received?), 2 items shipped (Feb 27) and the other 4 are still in "processing". No comment on quality and sizing because... NO CLOTHES YET.
My name is Connie and I am from the U.S. I ordered several dresses that were too small. Carol was my main contact and she never made me feel like I did not matter. I have been given a $65.00 voucher by FashionMia. You all have an excellent customer service department. I suggest you all make sure your U.S. customers are aware of your size difference. I will order again. Thanks for the voucher. God bless you and enjoy your day.
I never write reviews, but this website is horrible. When the prices seem too good to be true, it's because you're getting cra. Don't waste your money because you will be hugely disappointed, after you've waited for weeks for this crap to show u.
When I first ordered from FashionMia, my dresses were too small but of good quality so I am going to continue to order from them until I get it right! The customer service that I received (by email) was amazing. Next day response with a very nice representative. I'm happy with them!
I used the size charts and usually know how to order from these chinese cheap sites but the clothes on this site still are cut way too small. It took a month to get to me then the return is so costly. They offered me like an $8 refund/store credit. (I spent $100+) to keep all items. It's not worth it to me. To return to China it will be $65. So mad I wasted my money. My daughter can't even fit the garments. The arms are cut super slim
Quality is extremely poor, sizes are not at USA standards and extremely tinny. Returns are a hassle. After returning an item they only give you credit to buy something else You can not get your money back. Stay far far away from this site
If I could leave Zero Stars, I would. It's been 8 weeks since they took my money. They refuse to return my money. The refund request is now with PayPal. I will get my $$ back, but what a scam & complete waste of time. They ignore emails for weeks & finally respond with bs like 'please accept a coupon' -? Why would I EVER want to order anything else again?! STAY AWAY. They are con artists.
Dear Customer
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real item you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
We have also sent the order status of the rest items of your order to the email address you left us.
Please check you inbox and then let us know if your need any assistance.
FashionMia
I have written several comments about this horrible company and their lack of customer service regarding returns. Their quality is the worst. Their customer service is the worst. However, when you post on sitejabber they immediately reply with 'we are so sorry'. They finally agreed to give my money back BUT there were all kinds of things to do. They make it impossible. And, there are far too many posts about them still not sending money. I decided to donate my three dresses to a non-profit. At least I know someone can use them. Whatever you do, DO NOT buy from this Chinese company. They are not legitimate, they will take your money and then send clothes that do not fit and are made poorly.
Dear Customer
Thank you for your order and sharing.
We are sincerely sorry for the size and quality problem you mentioned.
We have confirmed with the relevant department and sent our return policy to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
After my feedback from last week, customer service reached out to me, letting me know the last shipment has been lost in transit. And if I would like them to ship a new dress for me. Off course I said, Yes please.
And guess what? NO ACTION from them.
How does this work for them, customers like us, who won't cancel the order, just to see how long it takes them to do the professional thing? And knowing people are reading their business tactics.
I will let you all know, when I get my dress... let's count the days together...
See you here in a week.
It's mid july almost and still no dress. After my last review, fashionmia "dispatched" the dress supposedly. But I still don't have the dress, nor can I track the package. Sent an email, with no reply.
I wish this will be over soon.
I ordered my dress in march B*******. Delivery date was suppose d to be within 8 days, it; s already mid June and NO DRESS. After constantly writing to them, no response. Hopefully I will get all my money back. And someone will call me or email me to explain.
I will not advice to buy anything from them.
Tip for consumers:
I will be super careful to order from here. Not a good experience. And I buy online dresses all the time. This is the worst experience so far
Was recommended to Fashionmia by a friend who’s recently become obsessed with online shopping as I have. The prices they have are at very reasonable ones, but this is also accompanied by a relatively slow delivery time, as it took a few weeks before it shipped to the US. This is understandable due to customs, but it would be great if they updated their courier or something. The dresses I ordered were very nicely made, the material was good, and is what you get for the price you pay. They have very unique clothing designs and everything fits perfectly and is comfortable to wear. Will be back!
I absolutely loved the jackets ordered. One of them was a bit small though so I needed an exchange. They were very helpful. Answered all my emails and questions within a timely fashion and came up with a quick and easy solution to then problem. I'm very satisfied.
Cheap material, when arrived all motif was stuck together. Cheap nylon material no quality. Customer service contacted they are not interested.
Beware as if you are not happy with your purchase and want to return you cant due to extortionate postage fees.
A load of mass [produced garbage
I was working on my computer a few weeks ago and these dresses started to pop out on my screen. I thought i was dreaming, when i looked at their prices. Outstanding! I immediately went to shop & quickly ordered four different dresses. I have been very satisfied with my purchase. These dresses are awesome. My husband loves the way they look on me! He says they are very sexy and feminine. Also the material is very sturdy. Awesome, stretchy, thick cotton. I think I'll order a couple more very soon. Great great customer service. The shipping was just as I expected. I would recommend fashionmia to anybody who wants s quality at a lower cost
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
Dear Customer
Dear Customer,
Thank you for your order and post here.
We are so sorry for the delay and the quality problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)
FashionMia