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FashionMia

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Overview

FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156
143
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How would you rate FashionMia?
Top Positive Review

“Excellent white dress. Good and fast service”

Lidia C.
11/6/23

When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.

Top Critical Review

“Horrible. Buyer Beware!”

Ribbion S.
2/2/21

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.

Reviews (2,865)

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Reviews that mention popular keywords

customer service (690) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user susanh577
Australia
1 review
6 helpful votes
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August 5th, 2018

I think FashionMia should be taken off the internet. It is a rogue business. Criminal charges should be laid. In January 2018 I bought 2 dresses on line. Received one dress which was of very poor quality. The other dress never arrived. Despite constant emails, I have never received a refund. Their customer service department seems to be set up to send pleasant emails to you with the real intention to stall you. Stay away from this terrible business.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

"Dear Customer

Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia
"

Thumbnail of user tain21
North Carolina
1 review
1 helpful vote
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December 15th, 2016
Verified purchase

I ordered 3 dresses of which two fit well but one was not.
I asked for a return/refund and they replied right away and were
Very polite and understanding. They offered different reasonable options
That I accepted. I surely will continue business with them in the future.

Service
Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Thank you for taking the time to provide us with your feedback.

Thumbnail of user yva81
Washington
1 review
28 helpful votes
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October 18th, 2015

I can see that the company is very good at applying their own positive reviews, which is very common in any industry, but you are still missing some necessary parts of speech which makes your ruse highly visible. Thank you for doing this as it has helped me to avoid purchasing products from China, and believing the real customer responses. I wish people understood that we made a deal to provide free shipping from China as a perk to increase trade, and that is why they never want to accept anything back unless we pay for that as well. China does not pay our shipping costs, people! It is to their benefit to do this. Do not buy directly for anything, and this is why.

Thumbnail of user annay12
Canada
1 review
18 helpful votes
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October 5th, 2015

Don't buy from this site! Clothing does not look like the pictures at all. What appears is complete garbage that we can't even donate! Don't use your credit card directly, pay thru PayPal and at least they can help you get your money back, otherwise say goodbye to your money and hello to garbage!

Thumbnail of user ogochukwuo
New York
1 review
0 helpful votes
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May 21st, 2016
Verified purchase

It was satisfying buying things from fashionmia. They have good things at low price, and free shipping. Their customer service are helpful. I ordered for clothes, some were undersized, when I contacted them, they really helped me make a good alternative choice. I now know my size with them. Fashionmia, always my online store

Service
Value
Shipping
Returns
Quality
Thumbnail of user lyndad9
Arizona
1 review
0 helpful votes
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February 7th, 2016
Verified purchase

"I just wanted to say that their customer service was awesome. They respond promptly and even though their sizes run small they offer to make good if your unsatisfied. I'm very happy and would buy again from them and would recommend them, just go 2 sizes bigger and you'll love it. I have confidence with payment and their prompt delivery. Thank you for making fashion affordable."

Thumbnail of user sharonb91
New York
1 review
12 helpful votes
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January 30th, 2016

I ordered 7 coats as Christmas gifts. I placed the order before thanksgiving and just received the last coat yesterday, January 29. This isn't my biggest complaint. The quality of the coasts isn't great, but at $25.00-30.00 while disappointed, I'm not too surprised. You get what you pay for. What I'm really upset about- the size of the clothing. The company is a Chinese company. This means all of their merchandise runs very, very small. I'm normally a very regular size 4- 5'6" 118 pounds and their size medium was too small for me. The sleeves were above my wrists and the shoulders we're just a little snug. There is no phone number or easy way to return anything. I would strongly encourage not buying from this company.

Thumbnail of user arwina
California
1 review
3 helpful votes
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April 28th, 2017

I ordered several dresses 2 weeks ago with expedited shipping option. Based on the their website, items should be processed in 3-5 days and 2-5 days expedited delivery. My items are still in processing status. They do not answer my calls at any time, although it suppose to be 24/7. It goes to voice mail. I put my details but nobody calls me back. Now I wish I read the reviews before I ordered the stuff and very disappointment of their customer care!

Thumbnail of user joycez6
Joyce Z. – FashionMia Rep

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your yahoo address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Thumbnail of user juny5
Canada
1 review
9 helpful votes
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January 27th, 2019

Absolutely junk, cheap - nothing like their pictures on their website.
Do not waste your money. Everything looks stylish and of quality. Workmanship
And materials are so poor I put everything in the garbage.

Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear customer,

Thank you for your order and post here, we are sorry for the delay and inconvenience caused,
Would you please offer us the order number to comment@orderplus.com
So that we can confirm with the relevant department and solve your problem ASAP.

Thank you for your kind support and cooperation.
FashionMia

Thumbnail of user nellyj2
North Carolina
1 review
11 helpful votes
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December 11th, 2015

I placed an ordered on 11-25-2015. The item is still processing its says 3 -5 days till now i can track my order. Im trying to get a phone number for fashion mia no way you can find it! Big scam. PLEASE DO NOT ORDER! Dont waste your money and time. So mad and dis appointed.

Thumbnail of user amyleighn
GB
1 review
58 helpful votes
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October 15th, 2015

Like everyone else what I received and what was advertised are two different things and they have the cheek to imply it's my fault.

This is the reply I received from their customer service which basically does tell you to stop complaining and accept it or be even more out of pocket for the return.

"I am really have the same feeling with you. Such like some clothing you really like when you bought them home, actually, you found the feeling is very different from the original.
Under the policy for the return.the shipping fee for return need to pay by your self.we suggest you consult the shipping fee for return item.If it is cheap, we are willing to offer you the the address for you return them back, If not, we suggest you keep this item as a gift to some they need, we offer you a cash coupon for you next purchase, is that acceptable?"

Thankfully I paid via paypal so I filed a claim against them easily.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rinaa4
Virginia
1 review
0 helpful votes
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May 29th, 2016
Verified purchase

"Loved the blouse, beautiful design. Resembled the picture.

It can be worn at work and/or for casual wear. It fits great, ordered small. The zipper at the side was unexpected but I loved it. The product was shipped fast, I've received the product in less than two weeks.

Overall very happy with the buying experience. I've even contacted the customer service with question/concern and they have responded very quickly and have guided me to the right direction.

They were very accommodating. I will definitely continue to purchase products from this site and will make recommendation to friends and families so that they are able to have a wonderful shopping experience like myself."

Thumbnail of user jamess378
Australia
2 reviews
6 helpful votes
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March 22nd, 2016

The delivery took 7 weeks. The XXL definitely does not match the measurements the company provides. There are lots of loose threads on a so-called lace dress. Obviously hurriedly put together. Will I buy again? A definite NO.

Thumbnail of user miaj4
Pennsylvania
1 review
7 helpful votes
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March 29th, 2016

I've made a purchase since 2/28. I've been getting emails that the product is not in stock and need to find replacement or get coupon for future order. Yes, that is nice and their updating me, however it took about 3-4 weeks for some of the products I ordered. I just want the rest of my products without another email to find another replacement. With these kind of clothing, you're better off going to your local swap meet or thrift store to find better deals.

Thumbnail of user beverlyp44
Georgia
1 review
6 helpful votes
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October 19th, 2017

Can't get in touch with anyone re; a return/credit. Not happy at all. They have a "photo" requirement for you to get a return label. Photo of what? The blouse on the bed? It's so small, I can't get it on me, so... Anyway, won't ever order from them again for these 2 reasons-sizes not relative & customer service-the worst I've ever experienced.

Thumbnail of user ritam24
GB
1 review
27 helpful votes
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October 19th, 2015

I ordered a dress for my mother in laws funeral which was on 8 Oct 2015.
I paid an extra $11 to receive the item within 5 days.
I am still waiting.
I always pay with my credit card so I got in touch with them and they are in the process of refunding me using the charge back service.
I also contacted my Credit Card Company and requested a new card with a different number, just to be sure they didn't keep my details.
Don't use this site.

Thumbnail of user renv
California
1 review
6 helpful votes
  • Send Message
May 29th, 2016

This site is an absolute scam! I have been trying to get a refund for 4 months! These people first wanted photos of my order before they even bothered emailing me. Then I had to bargain the price for a refund!

I was promised a refund but then was told I had to wait a week for processing. Then the day I'm supposed to get my money, they tell me to wait a second week because they've reached their "maximum return policy amount." I have dozens of emails from these scammers, which you will never speak to the same person twice! And their number is automated so you never speak to these people.

This site is an absolute scam run by greedy corporates! Don't waste your money, you'll never get it back!

Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Dear Ren V
I am so sorry that the problem that you mentioned. Could you pls send us your order NO. Via linda@fashionmia.com and tell us your all problems, i think your issues will be perfectly solved,
Yours sincerely
Linda
Customer Service from Fashionmia
E-mail: linda@fashionmia.com

Thumbnail of user louricef
California
1 review
1 helpful vote
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March 10th, 2017
Verified purchase

I don't remember how I stumbled upon Fashion Mia, however I am glad that I did because they have great quality clothes. I bought 4 dresses and a coat at a very affordable price. When I had a problem, customer service was quick to fix it. I definitely recommend buying from them and will buy more clothes in the future.

Thumbnail of user joycez6
Joyce Z. – FashionMia Rep

Thank you for taking the time to provide us with your feedback, welcome visiting us again :)

Thumbnail of user marib100
GB
1 review
10 helpful votes
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August 5th, 2017

I put an order in but I realized just a few hours later that it would be the wrong size. I cancel the order less then 24 hours after my order.
I have since been receiving emails always from different people about how sorry they are that I still haven't had my refund. I have never had any problems with any other company, I find this company very much useless in helping customers. I would not recommend anyone to use this site or buy anything
In reality they have -5 stars

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user kirstenf15
Colorado
2 reviews
6 helpful votes
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November 3rd, 2018

They take your money right away but it takes well over a month to get anything. Then it may come in multiple packages days or weeks apart. The quality of that cream v-neck dress is horrible. A couple of the items are wearable, but the quality is very cheap fabric and stitching. I'm thinking the items come from China and the sizing is more for the smaller Asian built women. The photos make the clothing so enticing, but don't buy from them. And don't even think about returning anything.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at comment@orderplus.com
Thanks for your understanding in advance and hear from you soon.
Fashionmia

Thumbnail of user richardi4
California
3 reviews
1 helpful vote
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April 7th, 2015

I use this site every time I need to get a gift for my wife. I have never been able to pick out women's clothing before I found this site. Normally it is so hard for me to figure out would look good but so far every time I have got my wife something from here she has loved it. Last week I picked out this Office Round Neck Half Sleeve dress for her and it worked out great. It was only $23.99 and it looked absolutely fantastic on her. She keeps asking me if I am having someone help pick the items out but it's really just hard to make a bad choice when you shop here. It pretty much all looks good. The shipping is always quick too. Get's to my house in no time at all. I highly recommend checking this site out. You will be impressed.

Thumbnail of user mm194
New York
1 review
9 helpful votes
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February 8th, 2016

I've been waiting for refund for more than 2 month, which was told to be done 5-10 days. I remind them, then each time, they lying, like wait for 5 more days(1/5/2016), it was proceed, will check and will get back to you soon(1/30/2016), and never refund or no reply until I remind them. I think they are just waiting that I forget. One of item was totally looks different from picture, horrible quality. I just regret that I did shop here. I wish no-one will face same trouble like mine.

Thumbnail of user abbigailw
Washington
1 review
7 helpful votes
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May 10th, 2018

I ordered two items on 3/7/18 and received one two months later. When I emailed them about the other item I was ignored. So I placed a review on another sit which they promptly responded to, only to say the item is out of stock. I asked for refund, like five or six times. Finally they tell me it will take another 20 days to process. It is now 5/30/18 and I do not have my refund or the item. The one item I received looks nothing like the picture. Stay away. They sell crap and just want your money.

Thumbnail of user trongt1
Florida
1 review
13 helpful votes
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December 23rd, 2015

My wife came across FashionMia and order $80 worth of 4 dresses. 3 came 1 out of stock and they refund the cost. The 3 dresses that came are for giant people even the tag said Small. The material and design so terrible, maybe you can use these dresses as Halloween costumes. When I complained, they offered $20 dollars refund or $25 coupon. I don't think anyone would order from them again. All the 5-stars review are fake.

Service
Quality
Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Hello friend, there is some size difference from different styles. So please read our detailed size information in the product description page.And we do have some customers satisfied with the products. And we will try our best to be better.

Thumbnail of user blancag2
Texas
1 review
1 helpful vote
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June 28th, 2016
Verified purchase

Loved shopping at Fashion Mia. Lots of styles to choose from and colors. The prices are great too. I was really pleased with my order. I bought several dresses and all were made of good material that is easy to wash and care for. Wholeheartedly recommend the site. Good bargains!

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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