FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.
When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.
You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.
I ordered 7 pieces, the prices were so good. It has been 2 months and I have heard nothing but did receive one blouse which 1. Did not look like the picture, did not a zipper, button or any other way of getting into it and the fabric feels like something I would use to scrub pans.
I wrote to them and get this message "Dear customer, Your ticket has been submitted successfully, our customer representatives will reply you within 36 hours. Please kindly wait for the reply." But I have NOT GOTTEN ANY REPLY and now the wedding is over (I was a guest) the vacation is over and I don't want anyone else to be hurt. I'm sorry I didn't listen to everyone on this site who said they were awful. If the price is too good - there is a reason. Amen to EVERY bad thing that was written about them. I am too embarrassed to send these things to a charity shop. No one wants these. I could rant all day. Pay the store price and thank the person who rings you out. This is awful.
I am very impressed w/this company. The prices drove me to the site. When I received my items I was amazed at their quality. Very nice. One of my tops was too small. When I asked them for the address to return it, I was told that shipping it back would cost them too much money. So, they offered a complete refund, even though it was my fault. I will definitely shop here often. A breath of fresh air in a world that only cares about profit.
My complaint is the same as all the others. We all can't be wrong. Took 2 months to receive my items, all were the wrong size, cheap material, and lack of response from customer service. Refused to give me a refund even after the first day of receiving the item. I had enough. I decided to donate to family and friends and just forget about the refund. Being that this company is out of the country, it is hard to get action taken to address these issues.
Save your money! The dresses don't look anything like the photos and they are poor quality. In addition to being off by at least two/three sizes! Return shipping is on you, regardless of the facts just stated! Oh, and even though they received the items it still takes them nearly a week before issuing a refund! They are happy to take your funds immediately and take forever to ship and even longer to receive. So again, SAVE YOUR MONEY!
I am a real person and this is my second review in a few days. Fashion Mia promises delivery within 3 -5 working of confirmation. This is completely untrue. The post office informed me that Fashion Mia sent my order from their country one month after I ordered it and that it was still in transit and after customs I may receive it after almost two months - if it truly will arrive.
They will never have my business again!
Hello, sorry for the inconvenience. Your order has arrived your country, you will receive it soon.
If I could give a minus star I would. I have been trying for over 4 months to get a refund from this company. They always give excuses ie. System down, new year etc. I work in finance and if I worked in this manner would have been sacked months ago!
The latest email I received is requesting a clear view of my scanned passport or drivers licence to be able to process my refund! This company is completely bogus, do not touch them under any circumstances.
Its a SCAM. I paid for four items but only received one which was very poor quality and tiny. They owe me over £60. When I challenged through PAYPAL they were able to prove delivery of the one item i received so case was dropped. Disgusting rip off!
I would not recommend doing business with this Company. Their English is sub standard and if you get the merchandise it is possibly the wrong colour or size. They also advertise woollen coats but the fabric is a synthetic fake. Now that I have tried to get a refund they are trying to say it is in My Wallet but when I ask what My Wallet is I get no response. As with others the transaction with these people started last year 11/2/17.
Stupid me didn't read the reviews, nor did I Google the site like I usually do before oder in off a new site. I ordered a blue jean dress about a week ago and it's still saying processing. Money gone down the drain. This also a site coming out of China or Hong Kong somewhere. DON'T order from this site.
The price of clothes are excellent. This company is in China so the delivery time will be longer so you have to keep that in mind when you order. I am very pleased with the clothes I purchased except for a couple of items did not fit well so I had to contact them to return and the customer service was excellent in working with me offering some options for me to choose. They were very courteous and never gave me any problems. I had a wonderful experience with this company.
In my first dabble into internet shopping, fashionmia has not let me down. The product arrived as described on their website and the quality is as good as I had hoped. Clean and nicely presented. Delivery was prompt and the package was well protected from the elements. Post sale customer service was personal and quick. I will be recommending them to my friends and family.
I have always loved Fashionmia.com store. I received my first order Elegant Chiffon Tribal Printed Maxi-dress with Fashionmia.com just recently and their site seems consistent with the same commitment to quality and service. I would have given it 5 stars except the navigation of the checkout experience was a little confusing.
Overall best site...
Fake website even the tops is not available they will keep it in website to take money don't trust this fashionmia. I ordered two tops but received only one even that is very bad quality. They said there is no stock for the second top. Then why did they kept in online. Waste of time and money.
I ordered quite a lot of jackets from them and my order came in an excellent condition, really happy with all my products and very professional customer service team with all support. Highly recommend this company.
The items I ordered were very good quality but too small. I contacted customer service and they quickly responded with suggestions on how to handle the return. I would order from them again with no hesitation.
DO NOT order from this site. I ordered some stuff from the "Rotita" site and all went well. This site looked like the same outfit, just a different name. After over a month, I've been trying to track y shipments and asking where the f*** my order is, I get this message telling me that I didn't choose insurance, for $2.36. I was never give the option and I am extremely pissed.
Dear Customer
Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have checked this order and sent your order status to your email address, please check your inbox then let us know if anything you need our assistance:)
Thank you
FashionMia
Usually I read with scepticism any bad reviews, my own mistake. The bad reviewers are right! The actual size is far too small for N. American size, although they put the measurements on their website. Their M size is like XXS. The picture is far more beautiful than the actual dress. Quality of material is really bad. Customer service is non existent. They will ignore and do not respond to your communications.
I really regret that I bought stuffs from fashionmia. I was deceived by the very nice pictures from the website but what I got are so different. The long sleeve turn out to be so short. The right side is different from the left side. All kind of quality issue. I had to return 4 out of 6 pieces I order. I would be happy if I could get my $94 refund back but after 6 months going back and forth with customer service, I had to give up and accept their store credit. The customer service seem really nice but could not resolve my problem. I ordered 3 items from the store credit and 2 of them are trash. I think they made mistake when sewing the piece but did not fix it. I dare not return since I don't want another headache. I swear I never buy from fashion mia or any similar sources from China. I thought I can save some money but turn out I spent more for less. The worst purchase I ever made.
* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I placed an order on August 24 for 5 tops, spending $65.00. I received 4 of them yesterday. They are the absolutely worst items. A large is an extra small. I ordered a short sleeved pink top, got a long sleeved one, and the quality is the worst I've ever seen. I ordered 2 dresses and spent $45.00 on August 29. Got them today. The one I thought I might wear to my son's beach wedding, looked NOTHING like the picture. So disappointing. The other dress was very cheap but looked ok on. Afraid of what it will look like after one wash.
Ordered a jacket because of the low prices. It arrived later than I expected, however I did not take into account that it was during the holidays and that the shipping center is in China. This, for me, was no big deal. The sizes run on the trim side. I ended up needing to get a larger size, I contacted customer support via email and they got back to me in a timely fashion and were more than willing to work with me to get the right size.
I ordered several dresses from the site, some fit While others were too small. Read the previous reviews on items for sizing tips. The ones that didn't fit, I contacted customer service and we came to a resolution. I will order from them again
Thank you for taking the time to provide us with your feedback.
Great to know you are in love with our services, wish you a best new year ever :)
Thanks so much for your excellent customer service! You have helped with a Christmas present that didn't quite work out. Helping me to get another great jacket! Rachel & Lucky rock on your customer service department! Looking forward to future shopping with your company.
I ordered a lovely mint floral dress at a great price. The shipping was timely and it came in about two weeks; however, it was too small. I contacted them through email and they responded right away with different refund options. Great customer service!
One of the items that I ordered was out of the stock. They agreed to issue me refund in July, but until now I still haven't received anything. I wrote an inquiry email yesterday and was told that their system has some problems so they can't refund until mid September! They also keep pushing me to accept their store coupon instead of refund. I highly doubts that their "refund system" will work! Do not shop here!
* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I discovered Fashionmia.com by accident looking for shopping online and I'm so glad I did. I'm completely in love with their dresses, they are all so amazing. And the prices are so good that everyone can afford to shop with this guy's. Even better cause you can order like 2 dresses on the price of one. I'm really pleased with the products, i had absolutely no problem with all my orders. I can't wait to put my hand on my next dress.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!
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