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  • FashionMia

FashionMia

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Overview

FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156
143
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How would you rate FashionMia?
Top Positive Review

“Excellent white dress. Good and fast service”

Lidia C.
11/6/23

When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.

Top Critical Review

“Horrible. Buyer Beware!”

Ribbion S.
2/2/21

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.

Reviews (2,865)

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Reviews that mention popular keywords

customer service (690) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user lillianl24
Texas
1 review
7 helpful votes
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February 6th, 2018

I ordered a jacket that looked beautiful but I really was up for a rude awakening when I saw what they send, I have never seen anything more badly done, the materiel is listet as wool, and if that is wool I would like to see that sheep.
Please stay away from that fraudulent Company. I would not dream of wearing it nor give it away, it is going into the trash.

Tip for consumers:
do not buy anything from that company

Service
Value
Shipping
Returns
Quality
Thumbnail of user kayee
Alabama
1 review
0 helpful votes
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October 15th, 2016
Verified purchase

I don't typically order my clothing online because i like to try them on. I also didn't know how accurate the measurements would be. But i went ahead & ordered the dress. Not only was it adorable & a great price but when i received it, it was too small. I emailed customer service & they promptly responded & they are sending me a new dress. I will shop here again. :)

Thumbnail of user tinac61
New York
2 reviews
14 helpful votes
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February 6th, 2018

You need to stay away from fashionmia site. They are very bad business people. Their products' pictures look nice, but when you received them, their quality was so bad. In addition, if you ever cancel your order, you would never be able to get your money back. I ordered a dress, and I waited for 12 weeks, they still didn't arrive, so I cancel the order. Two years now, I still haven't gotten my money back. Stay away from them.

Thumbnail of user zeljkak
Canada
1 review
1 helpful vote
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January 26th, 2016
Verified purchase

At this website if you are patient and consistent you can find all latest fashion items seen in the magazines for a fraction of the price. Advice. Have a measuring tape handy since sizes are on the small side.

Thumbnail of user vanessaj11
Florida
1 review
2 helpful votes
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January 20th, 2016
Verified purchase

Lucy from Fashion Mia made my shopping experience quite pleasant. She always responded to my e-mails in a timely manner and always kept her promise. The clothes are great and affordable. I plan on shopping on their site again.

Thumbnail of user deboraht19
Virginia
1 review
26 helpful votes
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December 19th, 2015

I have had NO LUCK reaching out to FashionMia. I can't get a refund for damaged and wrongly sized items. The customer service employee suggested I might want to use them as gifts since they will not refund. They don't even offer a refund with me paying the return shipping as promised in the fine print, This company should not be allowed to do business in the US. There product is totally inferior, so the low prices mean nothing if you can't wear them.

Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Hello friend, we do offer compensation or refund for the damaged products you received, please tell me your order NO., we can check more details here for you. Thanks

Thumbnail of user ll668
GB
1 review
12 helpful votes
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April 7th, 2018

This site is a scam and fraud. I placed an order in March but heard nothing for more than 10 days. After sending them an email to enquire, I was informed that the order took much longer to process. I asked how long it would take, I then received an email demanding my passport and driving licence details for a refund. I immediately realise the site is a scam. Who has provided the platform for the scam to be able to charge from public?

Thumbnail of user lindad114
Maryland
1 review
0 helpful votes
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February 18th, 2016
Verified purchase

I order 2 coats from FashionMia. I loved both of them but they were too small. So I contacted the company and spoke with Mandy. She was very helpful. I am going to reorder the jackets but 2 sizes larger. Thank you for your help Mandy.

Thumbnail of user brownd6
Kansas
1 review
6 helpful votes
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May 7th, 2016

Never again will I make a purchase. They got me one time never twice. For a return it would cost me between a $130 to $330. Well, I paid $79 total for all, but please beware for they have not responded to my email yet, just one that made no sense. The size they sent would not even fit a 6 year old American child.

Thumbnail of user ninal20
Nina L. – FashionMia Rep

Dear Brown,

Thank you for trusting us and choosing fashionmia. But we are sorry to hear that you dissatisfied with our purchase.

Please pay attention that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item. You could tell me the measuring method you used, and we will try our best to help you solve the problem. Next we can resend for you or give you refund, please don’t worry.

Customer Service from Fashionmia
E-mail: nina@fashionmia.com

Thumbnail of user francesm44
GB
1 review
13 helpful votes
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September 8th, 2015

I have tried unsuccessfully to contact this team all day, and I have now requested several new passwords as every time I try to log on to my account it tells me it is incorrect.

I will NEVER order form this website again. I ordered 2 dresses 6 weeks ago and only one has arrived. The dress I received was poor quality, flimsy material and the delivery note does not give you any information on who to contact or how to return.

AVOID!

Thumbnail of user rashenag
Washington
1 review
18 helpful votes
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January 5th, 2016

Based on all the bad reviews here i feel i am just another victim. Paid for my item and getting the same "unknown" message when i attempt to track my item. Please advise this is not a scam by responding. Otherwise, i will pursue legal action if i dont get my item or a refund!

Thumbnail of user elkef1
Florida
1 review
6 helpful votes
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June 2nd, 2018
• Updated review

If I could print this all over the internet I will~ just to help people who have been suffering because of this company~
I recently ordered from this terrible company as well, over a month ago, and did not get my product nor my refund back, and am not willing to wait months and months to do so. Because it is not right!
I reported them to my bank and they are handling it, end of story!
So if you used your credit card, contact your bank and they will handle it for you as well. No need for you to keep begging and being bothered by the terrible non service of fashionmia~. Good luck!

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience caused.
We have sent you many emails about your order but you didn't reply.
We sent you another email about the refund status just now to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

LOOK AT THE NEGATIVE REVIEW FOR THIS "COMPANY" IT OUTRANKS THE POSITIVE REVIEWS & IT'S TRUE
May 30th, 2018
• Previous review

If i could give a non star rating i would~
This company does NOT CARE! They obviously do not read their e-mails, and just sends random generic computer stored answers to their VICTIMS~ I have never spoken to a real person~
They should be reported so they cannot continue to SCAM people out of their money!

A huge disappointment!
May 30th, 2018
• Previous review

After trying to get them to refund me for an order that was never received~ this is what they sent to me after NOT REPLYING to 2 emails and one phone call:

Dear Customer,

This mail is concerning your order with FashionMia, which is reported to have some problem. To resolve it, we found out that during your check out you have not selected any order insurance.
You need to use the link below now to fix your order insurance immediately which is $2.00.
Once it is paid your order insurance will be updated at our Government Site and we will send report back to FashionMia and get everything resolved immediately.

Click Here ORDER INSURANCE

Powered by China Government for all online shopping.

Note
Without properly paying your order insurance you will have problem with delivery of your package or getting your refund for any purpose. This is China government policy to regulate online shopping services.

China Government Shop Walfair
China orders ministries
Shenzhen Shi, Guangdong Sheng,
*******, China
Cheng Lee.
Tel. +86 (0) 10 8529 6600
Fax.+ 86 10 5140 4111

Thumbnail of user tiffanys109
California
1 review
10 helpful votes
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February 8th, 2018

The pictures look really nice. But when received the product, they looked quite different. Also the sizes are so tiny... not quite the American sizes, even following their chart. Will try to stay far away. No point returning if I have to pay for the shipping.

Thumbnail of user ruelal2
Iceland
1 review
9 helpful votes
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March 11th, 2016

I purchased 2 dresses last Dec. 12 2015 and everything go good, that is why i purchased again last Feb 06 2016 but right after my payment they put a note that my order will be process after the holidays because they have this Chinese New Year so they said they resume processing everything in chronological order in Feb. 15,2016. Since it has been over a month when i made my order then i try to contact the customer service by writing them email so that they can give me at least a tentative date when can they dispatch my order but there is an automatic computer reply note telling that they will reply after 72 hours but sad to say i did not get any reply and i wrote to customer service again but i do not know if they really care to reply... i am pessimistic about them now

Thumbnail of user marleneb14
Nevada
1 review
0 helpful votes
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January 11th, 2016
Verified purchase

Fashion Mia has some of the cutest fashions available at affordable prices. They have a wide selection of all clothes for any occasion and season. In addition they have a great selection available in plus sizes which is great for a curvy chica like me. They also have a great customer service department that does their best to accommodate your needs. I would recommend it.

Thumbnail of user corinnam1
Canada
1 review
0 helpful votes
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May 26th, 2016
Verified purchase

I recently purchased 7 dresses from Fashion Mia. All the dresses were exactly as described and they all fit. Keep in mind when ordering to use the size chart for each item and not what you usually buy. I will definitely be ordering from them again.

Thumbnail of user jb185
Minnesota
1 review
12 helpful votes
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February 1st, 2016

First I waited for my order for a month... and then when it arrives... all the items are poor quality... not true to size... poorly made... looks nothing like the picture on the website... looks like they were made in sewing class... I contacted FashionMia regarding returning all the items and was told to check my local Post office and see how much it would be to ship back to China and they suggested if it was too expensive not to do it! BUT THEY WOULD OFFER ME $15.00 AS COMPENSATION... my order total was 113.00... beware out there if you purchase from them... I know I will never order from there again!

Thumbnail of user shannonc48
Ohio
20 reviews
48 helpful votes
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January 3rd, 2016

I ordered 3 shirts and 1 pair of pants. Paid extra for express 2-5 day shipping. 30 days later, I received the 3 shirts, and they were very poorly made. I still have not received the pants; they still say "processing ". Should have read the reviews before I ordered, but I was so excited about the discounted prices. Cheap costs, cheap product. The labels are all in Chinese, and have no how-to care information. I am honestly afraid to wash them because I feel like they will fall apart.

Thumbnail of user spandanak
California
1 review
10 helpful votes
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November 18th, 2017

I have issues with two orders. They said they would refund my money. They never refunded my money for any order. They do not even respond back to you no matter how many e-mails you send them. THIS SITE IS SPAM. Please dont invest your valuable time or money in this.

Thumbnail of user janem292
Uganda
1 review
6 helpful votes
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September 10th, 2018

The 4 dresses I received from fashionmia are so bad, I can't even begin to explain. They are pathetic imitations of what was advertised. I hate them all and regret buying so many items at once. A complete con and waste of my money! Never ever will I buy from fashionmia again.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at comment@orderplus.com

FashionMia

Thumbnail of user catiet1
California
1 review
10 helpful votes
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July 9th, 2015

First of all, it took 3 weeks before I received my package after I paid 10 dollars for the shipping. I bought 4 clothes with price around 12 dollars average. Only 1 I really like, 1 is ok, 1 has a hole on it when it arrived with very messy sewing seals on one of the cuff, 1 does not look like the picture at all. When I email the customer service, even after I gave them the order number and the photo of the clothes with the hole, still took them a while to figure out which clothes I bought. Then, they told me that according to their policy, I should just "fix" the clothes myself and they will pay me 3 dollars when I purchase next time. Really? Am I buying second hand clothes? I have to say that their website pictures seemed really nice and appealing, but if I have to take chances on every clothes I buy, I rather do a US company where I can probably get full refund without being asking to fix a supposedly brand new clothes.

Service
Shipping
Returns
Quality
Thumbnail of user nyabt
Minnesota
1 review
3 helpful votes
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May 18th, 2017

I've been waiting for almost a month now for my dresses I purchased from Fashionmia. They said they would ship by 3-5 business days and yet nothing has happened. Apparently, it says it's at the fedex location and still nothing. I just disputed the claim for a full refund through paypal. Hopefully, I get my refund for their crappy service.

Thumbnail of user joycez6
Joyce Z. – FashionMia Rep

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your hotmail address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Thumbnail of user annc119
South Carolina
1 review
13 helpful votes
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January 16th, 2018

The great buys are made super cheaply, sizes are cut extremely off the USA norm and there are no returns or credits no matter they tell you. In fact when I pressed the issue it was suggested I 'just keep the items because it will cost you more than they are worth to mail them back to us." Gee, thanks.

Thumbnail of user pd62
GB
1 review
5 helpful votes
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March 27th, 2018

The clothes were terrible quality, nothing like the photos. They offered a discount coupon - which meant I would have to spend even more money with them, which of course I turned down. They promised to send my refund if I returned the clothes - that was several months ago. They no longer reply to any of my emails or web submissions.

Thumbnail of user feistyk
California
1 review
5 helpful votes
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July 29th, 2018

I should have read the reviews before purchasing. The dress was one month late then it was not as advertised. Tried to request a cancellation three time, no response. Then tried to call the 888 number it says call is in error. This is truly a fake co. And not sure why they are still operating and taking people's money!

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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