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  • FashionMia

FashionMia

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Overview

FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156
143
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How would you rate FashionMia?
Top Positive Review

“Excellent white dress. Good and fast service”

Lidia C.
11/6/23

When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.

Top Critical Review

“Horrible. Buyer Beware!”

Ribbion S.
2/2/21

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.

Reviews (2,865)

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Reviews that mention popular keywords

customer service (690) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user patriciac105
GB
1 review
10 helpful votes
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April 14th, 2016

Ordered a dress and top totalling £25+. Items ducky arrived but no way were they the size I had ordered. Contact company to get return procedure. Duly returned items costing £7+. Package returned on 12/3/16, and to date have received one email asking for proof of postage. This has been sent and not heard anything since.

So have paid our £32+ and have nothing to show for it. Don't order from this site.

Thumbnail of user yetundeo
Nigeria
1 review
21 helpful votes
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February 5th, 2016

I wish i had gone through the review before placing my order. Everything i ordered were all piece of rubbish. None of them look like what's in the picture on their site. The clothes were so small and not fitting at all, also of a very low quality... so sad! It even took them forever to get it delivered. I don't ever want to believe that these clothes were made in the USA, infact Abba made from Nigeria better pass this one. Low quality material, poor finishing et al. I will never ever buy anything from fashionmia again and if you do not believe my story you can also purchase from them as 'Experience they say is the best teacher'. Fashionmia you need to step up your game and be truthful, do not give misleading pictures... i'm not impressed.

Tip for consumers:
Do not purchase from Fashionmia...worst experience i ever had

Thumbnail of user juliae21
Sweden
2 reviews
6 helpful votes
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August 10th, 2017

Dont order u r just throwing ur money. The quality is nowhere near the photo. Ive ordered 2 pcs received only 1. No message why and not even a note that it was already shipped. Had to ask help from paypal for refund for the other dress and got the money back. The 1st dress arrived after 40 days. Their promise were all lies 8 days processing? They've sent my order 20 days after my payment. What a joke.

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user beverleyb6
Texas
1 review
8 helpful votes
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March 8th, 2016

Hello, I've been waiting for my order since Jan. 22, it did not inform me of a Chinese holiday, until I check the status of my order days later, which stated no orders are processed during this time, will resume after 2/15/16. Still checking the status of my order, that was placed 1/22/16, and it is now 3/8/16. I've placed inquiries there, well pass 72 hrs. For a response, I've call the number listed for fashionmia, it answers and then disconnects, not allowing a message to be left. This is poor customer service and makes one very concerned! Not sure if this company is legit or a fraud. No merchandise, no replies!

Thumbnail of user jorgep16
Kentucky
1 review
10 helpful votes
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February 21st, 2016

I ordered three sweaters over a month ago and have yet to receive my items. There isn't any way to talk to customer service. You have to email only and it takes 3 or more days to respond to that. Its beyond unprofessional and I will NEVER in my life buy from this sight again. Also 1 out of three sweaters I ordered still hasn't been shipped out. It still says processing. Horrible horrible horrible! These other people making these reviews are clearly working for the company. They don't even write English correctly. Ridiculous

Thumbnail of user panksp
Illinois
1 review
0 helpful votes
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November 3rd, 2016
Verified purchase

The clothes are beautiful! I would recommend to anyone! I made many orders with Fashionmia that went through with no issues. I am really impressed by your services. The customer service is top notch and its always been a pleasure dealing with them. I will definitely be purchasing more items soon.

Thumbnail of user donnac116
California
1 review
1 helpful vote
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July 18th, 2016
Verified purchase

At first I was hesitant to purchase online items but FashionMia made it simple & easy. They have really cute clothes at great prices. Shipping takes a little while, but worth the wait. Thank you FashionMia!

Thumbnail of user judym50
California
2 reviews
18 helpful votes
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January 12th, 2016

I was reading all the reviews, I noticed that when a customer is unhappy and gives them bad reviews, it's backed up with great reviews. How is this possible?!?, makes no sense at all.

I've come to the conclusion after reading most of the positive post, it appears like the same person wrote it... just under a different name.

Bad business practice FASHION MIA. You can try to fool some people most of the time, but you can't fool everyone all the time.

BTW; learn the difference between women's names and men's names, read the above
And, I won't be buying anything from your company... I hate liars, especially those in the business world, shame on you!

Thumbnail of user debrab86
Pennsylvania
1 review
0 helpful votes
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January 16th, 2017
Verified purchase

Items came in a nice amount of time. I loved the blouses I purchased. They were very unique. There things do run small. I did receive something that was not as described and they were more tan reasonable to make it right.

Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Thank you for taking the time to provide us with your feedback.

Thumbnail of user jamesb321
Illinois
3 reviews
14 helpful votes
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August 9th, 2017

I returned an item that was poorly made, and also did not receive other items I paid for. They've been telling me for 7 months that a refund would be given to me "in a week or two". Terrible company!

I've already reported this to the Better Business Bureau as well.

Thumbnail of user elysiah2
Texas
1 review
10 helpful votes
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October 12th, 2017

Same as everyone else. Too good to be true pricing. Take the payment and then no more communications about my order. So sad that there are no regulations regarding these types of companies. They are legit stealing our money and we have no way to do anything about it! Very frustrating.

Thumbnail of user hollyp29
Kansas
1 review
18 helpful votes
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January 21st, 2018

Clothing is terrible quality, shipping takes months, and forget about getting any refund or even credit for returns. Sizing is also way off. I followed their instructions for returning (paid for tracked shipping to CA address) but all emails were ignored and no refund. They are based in China. Stay away!

Thumbnail of user eeranush
Canada
1 review
9 helpful votes
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March 17th, 2018

I ordered many items all together. First two products arrived, the size of one product is correct as displayed but the other one is completely different distortion size! - meaning that the quality control does not meet the standard. (Despite the quality of material is almost a disposable fabric.)

As clearly advertised on the website that if the customer are not satisfied with the product then the product can be returned. It is a misleading message, customer have to pay for the return shipping! When complained, the customer service replied as follow;
"We accept returns and exchanges within 30 days from the date of delivery and the products in new, unused condition with original packaging. If you want to send the item back, the return-shipping fee, which is costly in some cases, needs to be afforded by customers."

It's ridiculous! The product cost me $23.05 but the returning cost $$27.33 plus taxes.

What's a joke...?!?

Thumbnail of user wendyc193
California
1 review
5 helpful votes
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May 25th, 2018

I completed the online exchange form as dress is way too small. However, after repeated attempts at contacting customer service, no one responded. I tried chat option, email, and calling (voice mail). I wish to resolve this before the exchange date expires.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and post here.
We are so sorry for the delay and the size problem you mentioned. We are always working on improving our service.
Could you please send us some pictures of the real items you received to comment@orderplus.com so that we can confirm with the relevant department and better solve your problem.
Please let us know if anything you need our assistance:)

FashionMia

Thumbnail of user janem286
Canada
1 review
6 helpful votes
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August 23rd, 2018

I was skeptical about ordering clothes on-line so only ordered two items, first item a denim dress arrived after 7 weeks, I didn't have high expectations but I like the quality, however, the size is too small, the second item still hasn't arrived. They tell me it's been shipped and not to worry. I will never order from them again and will not recommend them. What really ticks me off is that their advertising is all over the Time Health website, they should really consider dropping them as an advertiser because they are not what they appear to be. Wish I'd read the reviews before I ordered. Put me off ordering anything on line again.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.

FashionMia

Thumbnail of user michelles396
Texas
2 reviews
13 helpful votes
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April 10th, 2018

I placed an order mid Feb. For 4 items and it took 7 weeks to get 3 of them, still missing 1 item 2 months later. I called the phone # and left messages 3 times but all you get is a recording that says they will call you back but they never do. BEWARE!

Thumbnail of user michellep44
Nigeria
2 reviews
1 helpful vote
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March 12th, 2015

At first, i was skeptical about ordering from this website but i eventually ordered two tops and a pair of shoes on the 16 th of december 2014,
I can confidently say that product are as exactly as described and it fits well on me!
I also made another order at the end of january 2015, though the shipment was a bit late due to logistic, but i eventually got my items i ordered intact, their prices are reasonable and the items' quality was not bad.
I've bought worse clothes from other ecommerce sites before, I didn't believe i would have such a wonderful experience with Fashionmia and I would love to order from here again.
So I will like to recommend Fashionmia.com to anyone that has taste for quality and style.

Thumbnail of user chit24
Virginia
1 review
13 helpful votes
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March 2nd, 2016

Just received my placed-order 1 month ago. Ordered 7 items, received 1 item. Was not informed of what happened to the rest. This is a worst copy version of a fashion shirt. The color and style are copied from the photo of some famous company. Buttons are glued in instead of sewing in. Looks cheap & ugly compare with the photo. Very disappointed. E-mailed customer service to see if they even respond. Will keep U all updated. Do not buy from this company unless U want cheap quality version (fake version) and don't mind waiting forever. Good luck!

Thumbnail of user jemmal
Canada
1 review
10 helpful votes
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December 16th, 2015

I'm so glad I didn't order from this site. I've been seeing ads for this online shop for a very long time now, and kept wondering should I try? But then like others have said, the prices are far too low if indeed the quality is as shown in these images. I'm so grateful that there are honest reviews of this bs site. I agree that this site should be boycotted. Why it is being allowed to advertise on google, I don't understand.

Thumbnail of user joannt4
Utah
1 review
3 helpful votes
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April 10th, 2017

I placed an order 1/27/17, but the dresses were too small. Went thru many problems trying to return items and paid for return shipping cost. Received notice my refund was put into Wallet account. Notified them I want refunded to my bank account. Received notice 3/5/17 the financial would refund in 10 to 15 working days. On 3/25/17 they wrote something wrong with our financial account, we just fixed it. We lost all the refund records and need to resubmit to financial dept. which will take 6 to 8 days for refund. I was upset and Mandy sent message saying " I can guarantee you will get your refund, please don't worry." It is now 4/8/17 and still no refund and they won't answer my e-mails. I would never do business with this company again. They should be charged with fraud. UPDATE.

Tip for consumers:
update On 4/12/17 received notice it would take up to another 30 days for the refund to appear on my checking account. I wrote a very angry letter saying I would do every thing legally possible to have my refund returned immediately. Today 4/13/17 the refund was posted to my checking account. It took almost 3 months and a very stern warning when I finally received the money. Be very careful when dealing with this company....

Thumbnail of user joycez6
Joyce Z. – FashionMia Rep

Dear Customer

Thank you for your order and post, so sorry for the delay, we have sent you an email about the refund status to your comcast address you left in our site, would please check your inbox? Thank you.

FashionMia

Thumbnail of user maryb988
Arizona
1 review
12 helpful votes
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January 31st, 2019
• Updated review

So update for you guys: the address I sent the dresses back to somewhere in China does not even exist, so I got them back! Now I have 4 dreadful dresses instead of the 5 I originally ordered and payed even 20 bucks more to ship them around for 2 months - sad souvenirs from China...
But yeah, the automated emails are quite nice... they don't even answer my requests.
This is all a professional damn fake. Please go to a well known online store and enjoy shopping :)

Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear customer,

Thanks for posting here. We are really sorry for the inconvenience to you.

I have contacted our financial department, your refund has been completed,
Could you please check your account later?

If you have other questions, please feel free to let us know at comment@orderplus.com.

Dreadful mistake
January 2nd, 2019
• Previous review

This is a horrible fraud... they show pictures on the webpage of dresses that do not even exist. When they finally came to my house I did not recognize what I had ordered. The materials, the colors and the sizes were just perfectly off.
And forget about the so called refund policy on the homepage... I paid for the dresses and shipping the stuff back and now I have nothing except for some automated emails wishing me a blessed day and telling me they already issued my refund before I even asked for it...
Please guys don't ever!

Thumbnail of user judithg72
California
1 review
2 helpful votes
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June 2nd, 2018

This it's the worst company, on 2-24-18 I put my order, 12 blouses and I'm still waiting for 4, this is an scam they said to replace with another item because they don't have it, and still nothing.
I'm very disappointed., as a client I will make sure everyone knows this.
Too bad I didn't do research and read reviews before ordering.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
We have cancelled the rest items in your order as your will and will refund to your paypal account as soon as possible. Please don't worry and you will be informed when the fund is completed.
Thanks for your consideration in advance.

FashionMia

Thumbnail of user inesk1
Canada
1 review
4 helpful votes
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September 1st, 2016

I returned unsuitable items according to directions. Then told refund could not be processed back on my visa account although they had no problem taking payment on visa. Instructed to open paypal account which I did. Have waited for months and still no refund. My emails are not answered feel like my money has been stolen. Original order placed in february and here we are over six months later. Will never order again and recommend others to seriously reconsider dealing with this company.

Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Dear Ines,

Thank you for your waiting.

Informed by PayPal, your refund was completed successfully. And the refund was back to your account.

The refund transaction ID is 9H800485UK7384819

Please contact PayPal or your bank to confirm it.

If you didn't receive it, please contact me!
Email: doris@fashionmia.com

Best wishes!
Fashionmia.com

Thumbnail of user joannal9
Australia
1 review
0 helpful votes
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January 17th, 2016
Verified purchase

I purchased a few items through their website. After receiving the parcel, there was one item which I don't really like. So I contacted fashionmia straightaway and asked for exchanges. Shortly got the answer from service department and they would like to offer me another one with free of charge. How wonderful is that! I can't wait to see my new parcel.

Thumbnail of user connieh36
Alabama
1 review
15 helpful votes
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April 7th, 2016

I guess I'm like most people thinking that the advertised clothes looked pretty good. UNTIL the postman brought a package that was fit to be thrown in the garbage can. The dress was awful! Made cheap and the material was terrible! It's not even worth hanging in my closet.
FashionMia should be banned from the fashion industry in every Country! Please save your time and money! But what did I expect for $9.99. Oh well, I won't make that mistake again and I hope you won't either! Oh yeah, the XL is more like a Med size.

Sitejabber for Business

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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