This website seems to be closed. Find similar businesses
  • FashionMia

FashionMia

Write a Review

Overview

FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156
143
See all photos
How would you rate FashionMia?
Top Positive Review

“Excellent white dress. Good and fast service”

Lidia C.
11/6/23

When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.

Top Critical Review

“Horrible. Buyer Beware!”

Ribbion S.
2/2/21

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.

Reviews (2,865)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (690) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user jennyo12
Maine
1 review
9 helpful votes
  • Send Message
April 3rd, 2016

Can anyone please tell me the phone number for these people? There is a message box on this home page from the "site rep/manager" saying to please contact them first before posting any negative reviews but there is NO contact number! Only that email option.
I ordered something time-sensitive (about 3.5 wees ago!) and now I need it by this Friday and am afraid I won't get it/ won't get an email response. I would much rather resolve my problem with a live human on the phone! If anyone can help me that would be GREAT! Thanks in advance :)

Thumbnail of user samm616
GB
3 reviews
1 helpful vote
  • Send Message
June 7th, 2016
Verified purchase

The dresses in the advert had very beautiful, suave patterns - they seemed quite exclusive, and since the prices were so low, I expected there must be a catch - I placed my first order more or less out of curiosity.It was great when the items arrived, they were very beautiful in reality too, I don't know how they are doing it!

I just wish they also did trousers from the same materials as the dresses with the nice patterns. Until then, I'll simply enjoy the pretty dresses.

Just be careful with sizes, order 1-2 sizes bigger than what you usually need, and you can't go wrong.

Thumbnail of user deeb52
Illinois
1 review
11 helpful votes
  • Send Message
December 22nd, 2015

I ordered Christmas presents on there website fashionmia.com and I wish I would have read all of these complaints before doing so. I usually never do this especially with a website so unfamiliar. So my sister will not have her Christmas present due to them. They said it was shipped early December and it's been almost a month and still nothing. They do not have s legitimate phone number to call and I'm still waiting for an email back about my one product. I will never ever shop with them, their branding, sister stores or anything again. Worst online shopping experience.

Thumbnail of user barbaray11
Arkansas
2 reviews
15 helpful votes
  • Send Message
February 18th, 2016

Ordered in January for a cruise. Received it in in 2 separate orders. Two items came 4 weeks after order placed and last item came 6 weeks after order placed. Way too small. Supposed to be an XL (size 14 in USA). They fit my 13 year old grand-daughter who wears a size XS/size 0. Terrible quality. I did not bother to contact them for a refund cause I am not paying for return shipping. Avoid this website at all cost..

Thumbnail of user carolt41
GB
1 review
1 helpful vote
  • Send Message
February 2nd, 2016
Verified purchase

Fantastic service! Great items. Arrived very quickly. Good quality items and excellent communication. I had a problem with the size of one jacket but it was dealt with in an extremely fast and professional manner!

Thumbnail of user danam86
Virginia
1 review
6 helpful votes
  • Send Message
January 21st, 2017

Placed an order weeks ago. Sent multiple messages to company. No response. Posted on several review sites and finally received a response that the item was out of stock with no idea when available and was told to select another item. Sent a message to fashionmia through their site but since they don't seem to ever respond to those, also posting here. I want a refund of my money within 10 days. If not received, i'm filing a dispute with paypal.

Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Hello Dana, we have relevant colleague confirmed your order status and replied to you over your aol email, would you please check your inbox and let us know your problem? Thank you

FashionMia

Thumbnail of user lindseyt16
Connecticut
1 review
0 helpful votes
  • Send Message
January 31st, 2017
Verified purchase

Shopping online can be difficult and sometime frustrating. However, Fashion Mia is a secret that I must share! I have been shopping with this site for over a year and they are absolutely amazing! Their prices are incredible and their products are always so beautiful. I receive compliments daily on my outfits and always tell them where I got it! I have never been disappointed and if I ever needed help with customer service they were very helpful and go out of their way to make your experience great. They also have a wide selection of shirts, pants, dresses, and so much more! The best site ever!
Anonymous LT

Thumbnail of user lolliez
Lollie Z. – FashionMia Rep

Thank you for your order and sharing, great honor to know you are in love with our products and service, welcome visiting us again!

Thumbnail of user sook11
Georgia
2 reviews
22 helpful votes
  • Send Message
September 27th, 2017

I hope there is "zero" overall rate for this online shopping website. The pictures and the real delivered clothes are totally different.
Please read all the bad review. It's a real.
Don't waste your money.

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user sheilar55
Florida
1 review
10 helpful votes
  • Send Message
February 12th, 2018
• Updated review

I just noted they refunded part of the money for out of stock items, still $11.35 were not refunded for an item that was never shipped. Must be in a limbo between China and US. I think my previous comment help get this partial refund, but their cloth still sucks and they send you any dress size they have and put a Large label to size 1 cloth. Don't waste your money buying here, quality sucks, sizes are tiny, can't return without costing you a lot of $ and you must pray to get refunds.

They sale items they don't have on stock and won't refund $$
February 10th, 2018
• Previous review

Terrible experience, half my order was out of stock but they collected the full order amount. Then insisted on giving me a store credit instead of refunding my credit card. Here I am over 2 months later and still have not received either one, no store credit, no refund for items out of stock. The items that I did received were incredibly small. I ordered 4X and 5X, even though I'm size 18, but this clothes are not even a medium size per US standards. None of the clothes fits, they won't even fit to a 6-7 years old girl. I thing they put XL labels to size 1 dresses. Anything goes... The fabric quality is very poor, smell bad. DO NO SHOP AT FASHIONMIA. You will lose your money. Terrible quality, non US sizes and no customer service.

Thumbnail of user obinnae
GB
1 review
2 helpful votes
  • Send Message
June 25th, 2018

Bought dresses worth about $82 and paid for express delivery. 3 weeks later, I get an email from them saying there were going to be delays as some items were not in stock. I asked for a cancellation and a refund since the dates I needed the dresses for had passed, they accepted and promised a refund within a ridiculous 15-25 working days. It's been over 60 days now with uncountable emails to them but I still haven't received my refund for items which they could not deliver.

To make matters worse, different individuals from the organization keep sending me fraudulent emails asking that I pay order insurance before getting my refund. The customer service lady asks me to ignore the emails as they are fraudulent; but the emails still keep coming from authentic Fashionmia addresses.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Thumbnail of user angelac269
Oklahoma
1 review
8 helpful votes
  • Send Message
September 22nd, 2018

I ordered three dresses hopping they would be delivered before I went to this Wedding and of course I didn't received them until I got back. I was so glad I had a back up plan the dresses I received were nothing like the picture on line, they were designed for a short person fabric knit very cheap. I'm sending this crap right back to China. Hopefully I'll receive my refund. Don't waist your time are you r Money with Fashionmia

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at comment@orderplus.com

FashionMia

Thumbnail of user rahishs
India
2 reviews
1 helpful vote
  • Send Message
April 14th, 2015

It was my first experience Shopping with them. But the service provide by them was exceptional well.The site has got a good range of well made, quality clothes & footwear which are investment pieces. I have never come across a shopping site this convenient, customer friendly and easy to use. I bought a beautiful dress for my girlfriend, she was absolutely amazed.The dress fits her perfectly and plus a became the greatest boyfriend in the world.
Shipping was fast and I am very pleased. Great site and I would recommend you to anyone!

Service
Value
Shipping
Returns
Quality
Thumbnail of user brittc7
New York
1 review
11 helpful votes
  • Send Message
April 14th, 2016

Don't waste your time with this company just because the prices are low. It will take weeks for you to get anything and once you do- you will be terribly disappointed. Fabric of clothes is hard, uncomfortable and sizing is way off. I've been waiting for a refund since february and they still say they can't figure out how to do it- unbelievable! They completely stole my money and have strung me along for too long now. DONT BUY FROM THEM! Worst company to deal with!

Thumbnail of user joannaf8
Alabama
1 review
0 helpful votes
  • Send Message
May 12th, 2016
Verified purchase

I ordered two dresses and although it took a while to receive them, they came packaged well and the quality of the material was fantastic along with the prices of the merchandise. Unfortunately, the dress sizes were too small even though I went by the size chart for each individual item. After contacting customer service, they were willing to work out any issues without me having to spend money to return the items. They also offered any help, via email, I might need in selecting the right size for any future orders.

Thumbnail of user penningtonf
AE
1 review
16 helpful votes
  • Send Message
February 5th, 2016

The picture online did not look at all like what came in the mail... the fabric was cheap, loose threads everywhere and it was too small. It also came about a month later than it was supposed to, and I didn't realize when I ordered that it was coming from China. Probably sewn by some poor child worker in a sweat shop which is why their prices are so cheap. I will never do business with them again

Thumbnail of user juliab57
California
1 review
2 helpful votes
  • Send Message
January 27th, 2016
Verified purchase

I love this website, customer service is amazing. Clothing is very nice and stylish perfect for people who always love to update the wardrobe.The also posting everyday new stuff, so it s like addiction, to me.And shipping is fast also.So i highly recommended, take look

Thumbnail of user oumoup
GB
1 review
13 helpful votes
  • Send Message
January 5th, 2016

I ordered something a while ago, and it said 3-4 working days but I received nothing. I'm not sure if it's PayPal or FashionMia that's taking my money. So I don't recommend this site to anyone. Sometimes what you see is not what you get.

Thumbnail of user nicolea73
Australia
1 review
14 helpful votes
  • Send Message
August 1st, 2017

This company are crooks, i ordered over $ 300 worth of clothes for my daughter and myself. They dresses arrived they did not fit us at all. Their sizing is not right, we ordered medium and we received dresses that did not go beyond our knees. I emailed them within 2 days and complained. They answered that they are sorry and they will refund the money. It has been over a year and they keep promising me the money but i have not received anything. I cant even get an answer for them anymore, they should be held accountable, it is not fair what they are doing. I later found out that this company pays people to post good reviews from another review website. What crooks!

Thumbnail of user cljj
Virginia
1 review
10 helpful votes
  • Send Message
September 17th, 2017

I received my items in a reasonable timeframe given they were coming from China. However, they are not as described and I've had SO much trouble reaching or getting a response from their customer service. I won't make the mistake of ordering from them again!

Thumbnail of user ginac89
California
1 review
4 helpful votes
  • Send Message
May 8th, 2018

FashionMia has great prices and you would think because it is mass produced somewhere out of China is the reasoning behind their products, but... I would say their merchandise is about 60% misleading in quality since the fabric does not match the photos on their website and what you receive is usually a cheap knock-off version of what you expect. I've only had one item that did not show up and was grateful they gave me a credit. Their clearance website will say "9 items left" on a garment but when you open to order it will say "sorry out of stock". I would only order this stuff if you dont mind a much cheaper quality item arriving that will not wear or look what was presented on their site. The type of stuff that will probably start fading or tearing after a handful of machine washes. I've received a few items so poorly made, I just threw them in the Salvation Army bag to donate. You get what you pay for and I'm being nice with the 3 stars.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and sharing, we have checked your email and sent the relevant information to your email address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Thumbnail of user tyllerk1
Poland
1 review
6 helpful votes
  • Send Message
August 1st, 2018

I wish I could give them 0 stars. I payed over £30 for a dress that felt like it was worth about £3, made in around 5 mins. So I quickly asked for a refund and payed £8.50 for postage. Its been 2 and a half months of them taking approx. 6 days to respond every time. They have now stopped replying altogether. All I've gained from them is frustration and have lost nearly £40. Don't buy from them it's a bad idea.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

"Dear Customer

Thank you for your order and sharing.
We are sorry for the inconvenience to you.
We have checked this order and sent an email to you, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia
"

Thumbnail of user lnoraty
Puerto Rico
1 review
13 helpful votes
  • Send Message
March 4th, 2016

I placed an order on January that I never received news about what happened, so I decided to cancel my order and ask for a full refund but the only answer I got it's to be patient. 3 months and nothing happened. No clothes, no money. Stay away from them. Beware of the "positive" reviews maybe they are fake too.

Thumbnail of user debbiee15
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 1st, 2016
Verified purchase

I usually wear a Small or size 3/4 (American sizes) in women's clothes, but the very cute denim dress in size Medium (ordered based on size scale given on website) was way too tight. I e-mailed the company immediately and got an immediate reply informing me that return shipping would be costly for me and offered other options. I ultimately informed the Fashionmia.com representative, Mandy, that I had decided to keep the dress and, since I know how to sew, I plan on making some adjustments to size. Mandy still offered a monetary voucher for my troubles. Very nice and generous. Just keep in mind the American/Chinese size differences when you order.

Thumbnail of user ninal20
Nina L. – FashionMia Rep

Dear Customer,

Thank you for ordering from our website.
Please pay attention that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way, and then send us the measurement of the item you received so that we can confirm with our factory. We will try our best to satisfy all kinds of requirement.
Our company has placed the highest priority on improving product quality rather than just expanding the production scale, to make better products and live up to your expectations. We are doing the best we can, hoping to offer you a much more pleasant shopping experience in the future.

Customer Service from Fashionmia
E-mail: nina@fashionmia.com

Thumbnail of user pingf1
New York
2 reviews
19 helpful votes
  • Send Message
December 26th, 2015

They will try everything to keep your money. Their products are garbage!
Please call your credit card company, that is the fastest way to get your money back and also put an warning on this Company. All of the five stars review are fake, you can see totally different IDs with same reviews.

Tip for consumers:
Don't buy it!!! If you did, call PayPal.

Thumbnail of user saumyaa1
Georgia
1 review
6 helpful votes
  • Send Message
September 22nd, 2017

I purchased a top from Fashion mia on 17 August. Never shipped until PayPal dispute filed after three weeks. Got absolutely different stuff than what was shown in the picture. They look like they are from the USA but are from China. You can get there designs from aliexpress at half the price.

Tip for consumers:
Please don't buy from them you would be better off buying from Aliexpress.

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

How do I know I can trust these reviews about FashionMia?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about FashionMia?