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  • FashionMia

FashionMia

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Overview

FashionMia has a rating of 2.8 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 133rd among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156
143
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How would you rate FashionMia?
Top Positive Review

“Excellent white dress. Good and fast service”

Lidia C.
11/6/23

When I'm so satisfied with a product ordered online, I always leave a review. It's my way of saying "thank you" for: a great service and a awesome white dress! Fashionmia.com is reliable and the shipment arrived faster then expected, in only 3 days I was expecting 6 days (I'm in holidays in Malaysia and got it delivered to my friend's home)! Tracking number /AWB was provided. Packed well.My new dress is just gorgeous and elegant exactly as described. Quality material, feels soft on skin and the size is right! I guess you've earned my trust and I will return for more shopping soon. I just love your site and the fancy designs of your dresses. Another aspect is the price: I've received a 50% discount which makes this stylish dress not only affordable but very very cheap.

Top Critical Review

“Horrible. Buyer Beware!”

Ribbion S.
2/2/21

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms. You rated our customer service as bad.

Reviews (2,865)

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Reviews that mention popular keywords

customer service (690) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user leighc17
Canada
1 review
0 helpful votes
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July 6th, 2016
Verified purchase

For an affordable price with quality products, you cant go wrong. Return policy is awesome and customer service is very helpful. I love the stuff that i bought from fashion mia, will recommend to friends and will shop again.

Thumbnail of user hannad4
Hong Kong
1 review
0 helpful votes
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February 17th, 2021

My order took over a month to be delivered. I have never met this problem before. But dresses are stylish and fit me well. So Fashionmia is average. I think I will order again if shipping can be improved.

Thumbnail of user danib13
Texas
1 review
11 helpful votes
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December 21st, 2015

Don't order here because most likely the quality of of what you order will be poor quality like the 2 items I just received. The dress looks cheap only resembles the dress I saw on the website as if someone over there is making imitation of the item and the black "trench coat" is a very THIN material see-through which should not be call a coat at all let alone a "trenchcoat", it said the material is "blended"? Looks like a nylon material. I can't use the items since they fit my daughter poorly. The sizes came smaller than ones usual size. Don't Do it; this company must be 80% scam!

Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Hello Friend, we are sorry for the problem you mentioned here. Could you please offer us the order NO., then we will check and confirm here. If it is our product's problem, we will offer you a compensation.

Thumbnail of user maryz18
New York
1 review
13 helpful votes
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August 5th, 2015

Well, after 2 weeks my dress came in. Not bad at all, but can't get it over my neck. I order a xl, it's more like a size small. Not even going to send it back, giving it away. I will never order from this place again. Oh and the material smells like dislike fuel...

Thumbnail of user karenp108
GB
1 review
3 helpful votes
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June 25th, 2016

I placed an order early May, it took weeks for the first part to be delivered and the sizes were not what they said they would be. Way too small and then they expect me to pay to have them returned. I cancelled the rest of my order which had not been dispatched despite the site say it would be dispatched within 3-5 days! I am still waiting on a refund 20 days later and almost 7 weeks since I placed my original order.

The customer services staff are robots who use standard emails to reply and are of very little help.

Do not use this site unless you want clothes to fit a 10 year old or you have money to throw away!

Tip for consumers:
DO NOT USE IT! ITS A SCAM!

Service
Value
Shipping
Quality
Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Dear Karen P.
Thank you for trusting us and choosing fashionmia. But we are sorry to hear that you dissatisfied with our purchase.
Please pay attention that: different types and materials have different sizes, our website has mentioned that the detailed size description of each item, you can refer to our measurement way.
Your refund have been done. Could you pls recheck your account? And tell us if you still can nbot get it!

Yours sincerely
Customer Service from Fashionmia

Thumbnail of user erikac59
Hungary
1 review
1 helpful vote
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August 31st, 2018

I ordered 3 summer dresses. They arrived after 60 days in 2 packs. 2 of them are totally bad size, although I checked measurement guide thoroughly before ordering. No adequate answer to complaint letter. They informed about the arrival of the second pack. Nobody cared about wrong sizes and out-of-season arrival. Great disappointment to me.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at comment@orderplus.com

FashionMia

Thumbnail of user af80
GB
1 review
4 helpful votes
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July 31st, 2018

Please, please do not order from this fake company. Their clothes are very bad copies, made from cheap nasty fabric, badly cut, badly sewn and wrongly sized. When you return the items (and you will, even though you have waited months for delivery) you will never get your money back. They will reply to your emails asking you to be patient and sweetly assuring you that your money will be returned eventually. Hello, how long does it take to push a button? Six months later I am still waiting... This company needs to be brought down. They are thieves.

Thumbnail of user mr448
Pennsylvania
1 review
9 helpful votes
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January 4th, 2016

I wish I'd googled this site before I ordered with the company. As others have said, the fabric is very cheap quality and is unlike the pictures on-line. The first package didn't arrived until 1 month after I ordered it, and it took over 2 months! For the entire order to arrive as it slowly trickled in, one package after another. Most of the dresses do not fit, but if you want to send them back, you have to pay international shipping to China! I'm hesitant to do that since I don't know if they'd ever arrive or if I'd ever get my money back. I suppose I'll just be donating the clothes to a charity instead. I guess the old adage is true here, "You get what you pay for."

Thumbnail of user fashionm1
Fashion M. – FashionMia Rep

Hello, we are sorry for the inconvenience, the reason why we ship the items separately, the processing time for different item is different, so in order to let you get some items earlier, we sent the ready items to you first, then the rest items later.
So the order have been divided into XXX parcels to you, but we do not chargeyou extra shipping fee.

Thumbnail of user dea1106
Australia
2 reviews
13 helpful votes
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March 25th, 2016

The only passive reviews on this site are from the scammers themselves! My order was placed 4th Feb, nearly 2 months later after advertising it would take 5 days to deliver, I am still waiting! Even if it was coming from a slow boat from China, it would have got to me a month ago! They keep telling me to be patient, it will arrive, and flatly refuse to give me my money back. This company should be shut down!

Thumbnail of user jl115
California
2 reviews
9 helpful votes
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March 3rd, 2016

You get what you pay for, it's not a $100 dress marked down to $10, it's a $10 dress.

I ordered a few different sizes based off their sizing chart, inconsistent fit and things run a bit small. I expected some long sleeve blouses and they ended up being 3/4 sleeves. The material and construction was pretty meh. Bait and switch with the pictures.

Shipping to China is pretty expensive so while they take returns, it's not exactly going to get your money back and they don't take DHL or FedEx.

Thumbnail of user theresaw31
New York
1 review
2 helpful votes
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March 5th, 2016
Verified purchase

I am so amazed by FashionMia. I have never found as great a selection on any other site or in any other store. The fabrics are amazing! Such high quality for an economical price; you can't beat it! I'd recommend this site to everyone, esp if you have a hard time finding styles and sizes you like in other stores. I love every item I've ever bought from them. You have to experiment a bit with fabrics, because sometimes you can't tell how sheer a blouse is until you get it (it's hard to tell by photos) but I've always been able to wear them by adding a camisole or tank underneath. So I've never been disappointed. Some of the most luxurious fabrics I've seen in years I've found while shopping FashionMia so if you love textiles as much as I do, you'll be in love with this site!

Thumbnail of user sonyac26
Canada
1 review
5 helpful votes
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July 14th, 2018
• Updated review

I ordered 4 items on May 30,2018 but received only one item a week ago. I started asking for a refund since July but no refund no response so far.

I contacted U. S authorities, but they can't do anything about it because Fashionmia did not register in USA. I am planning a trip to Hong Kong and China soon, and hope to get local authorities involved.

I want a full refund
July 12th, 2018
• Previous review

After writing a review here, I received a few responses. I was told two of the items I ordered was out of stock so I sent them two replacements. On June 27th I received confirmation from FashionMia that it will take 3-5 business days for processing. It has been 5 business days and it still in process. After waiting for 38 days the whole FashionMia website started summer clearance, and the prices for most of my ordered items are dropped. What is the point to continue waiting? It is very very disappointing. I need a full refund.

After writing a review
July 12th, 2018
• Previous review

After writing a review here, I received three emails from Fashionmia.com. I am glad at least someone is paying attention to my order now.

Thumbnail of user zoraj
California
1 review
12 helpful votes
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August 24th, 2015

13 days after placing an order, I received an email that one of my items was not available but still no word on when the rest would be shipped. 20 days later I asked them again & still they don't know. I needed the dresses for a wedding which I won't get now. They don't give refunds either. Will never buy from them again.

Thumbnail of user ty1711
New York
1 review
1 helpful vote
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March 10th, 2016
Verified purchase

I ordered 5 dresses for my wife. It was during the Chinese new year, and I understand the delay. 3 of them arrived first. It is always tricky to purchase any cloth online but the quality was good. Unfortunately, some of them didn't fit. So I contacted the customer service through E-mail and they responded within a day. The response was pleasant and very easy to work with. They resolved the issue right away and I am pretty satisfied. I would shop there again.

Thumbnail of user maryk136
Texas
1 review
23 helpful votes
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January 27th, 2016

I ordered 5 items in December. I finally received a tracking number, looked it up and saw it was coming from China. I've never had a good experience with goods from China direct. I had used PayPal. I immediately filed a complaint (easier and quicker than a dispute). I honestly thought it was going to be a waste of time. But 2 days later I received a full refund! Perhaps PayPal is familiar with the business practices of Fashionmia. Just thought I'd pass this on.

Also, I think the 5 star ratings are written by "hired" reviewers of Fashionmia. Notice the grammar.

Thumbnail of user xiaoqingz
Georgia
1 review
10 helpful votes
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March 19th, 2016

I spent 87 dollars for 6 dresses and only one fit! The rest of them are really bad in quality and color! Their service is really bad, nobody answer the call in China and I just want to say this was my worst experience buying things online! Don't waste your money!

Thumbnail of user wendym65
Florida
1 review
10 helpful votes
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February 18th, 2016

I wish I read the reviews before I ordered there is no telephone number and my emails go on responded I'm still waiting for my items 1 month later! They were very quick to charge my account but very slow in getting my item shipped to me! Worse online company ever.

Thumbnail of user casondrar
Texas
1 review
3 helpful votes
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February 14th, 2016
Verified purchase

I ordered a long, beautiful coat from there and it was even prettier in person than it was on the website. I LOVED it and I would recommend this site to anyone looking for amazingly cute clothes at an affordable price. Their clothes are of great quality and they ship fast. I can't wait til my next order!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeaninec4
Nevada
1 review
16 helpful votes
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January 6th, 2016

I really think this site is a scam... I ordered on Black Friday and still have not received my package... I have been given a tracking number that hasn't been updated in 2 weeks now and was told by email customer service that I just needed to wait since international shipments take time... That is crap! I work in shipping and I send things internationally all the time and things that need extra custom checks don't even take this long! Be careful buying from this company unless your want your winter jacket to be delivered in the spring!

Thumbnail of user leslynn
Georgia
1 review
9 helpful votes
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March 20th, 2016

This was my first time ordering from this site. What a nightmare. I ordered some items on 3.12, still haven't received them. They said it takes 5 to 12 days for items delivered to North America. The 5 days have passed and so has the 12 days. It's ridiculous that it takes this long. Why sell something you don't have. It showed in stock for all my items. If you don't need for a month buy it. Then I emailed customer service. They dispatched some items not all. But get this the tracking system they use is also a joke. After 3 days still showing no tracking info found. I wanted to wear this cute dress I ordered from fashionmia for Easter, now I've got to find something else. A complete joke!

Thumbnail of user josies21
Canada
1 review
4 helpful votes
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August 23rd, 2018

Took almost 2 months to get my things. After I ordered i got an email saying I needed to pay an extra $2.95 in tax which really is nothing. But my Norton anti virus kept warning it was an unsecured site so I called customer service and complained. So much for 24 x 7 customer service after 6 complaints I have yet to speak to a live person! Worst experience Never again

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.

FashionMia

Thumbnail of user deew27
GB
1 review
7 helpful votes
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December 29th, 2015

Ordered 5 items beginning October. All said to be in stock by website. 1 arrived mid nov, 2 mid Dec and the last 2 i cancelled 29/12/15 because was told items not in stock. Quality poor without fabric description or washing instructions. Not even a makers label. I've been told to wait patiently for the return of my money. I've waited more than long enough. Rubbish service, rubbish quality and RUBBISH COMPANY...

Thumbnail of user rhondaj13
Florida
1 review
15 helpful votes
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November 20th, 2015

Long story short, you get what you pay for! It's cheap. It's going to take forever. The tickets {problem resolution} will take twice forever. I was undaunted though because I spent a fortune on the dress I paid for ($30). Instead of sending the right order, I got a $10 blouse I'd never seen before. After 5 weeks of, "we couldn't open your photo of the item" I said do this right or I will make trouble. FINALLY, my dress arrived. It looked only slightly like the photo.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruthg22
New Jersey
1 review
7 helpful votes
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February 8th, 2016

Ok, so I jus received my order of 4 shirts that I was so excited to wear. 2/4 are so small and really weirdly sowed. Very poor quality of fabric/material. There are literally strings hanging off the shirt lol. Oh Goodness Im just not happy with what I received. I thought it would be a good buy but actually it came out to be expensive since I won't be wearing 2/4 shirts. The other "okay shirts" are just that OKAY. So I'll be giving the shirts I won't wear away. Never again will I order from this place of deceitful cheap crap. :)

Thumbnail of user isaacb30
Ohio
4 reviews
10 helpful votes
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July 14th, 2018

Please be sure to read all the reviews on FashionMia. These people are a fraud. They take your money before shipping any items, then tell you items are not in stock. They then want more money in order to resolve issue saying it's for insurance. They never answer their phones and rarely answer an email. They only reply by sending a link to pay more money for insurance. Say "Good-bye" to your money if ordering from this fraudulent company. I wish I knew what further action I could take (?)

Tip for consumers:
Say "Good-Bye" to your money

Service
Value
Shipping
Returns
Quality
Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and sharing.
We are sorry for the inconvenience.
We have checked this order and sent an email to you,
Please check your inbox then let us know if anything you need our assistance:)

Thank you

Sitejabber for Business

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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