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Fashion Nova has a rating of 2.5 stars from 14,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fashion Nova most frequently mention customer service, store credit, and day shipping problems. Fashion Nova ranks 19th among Women's Clothing sites.
This company does not typically respond to reviews
So they didn't scam, I finally got my order tho almost a month later. However, I was extremely satisfied and it all fit, so I don't have to try to quickly return because they were Christmas presents. Customer Service has redeemed themselves, I was missing a small item, they quickly responded and rectified my concern with an apology. I ordered some more items the same day and got free one day shipping.
This company took my money and didn't provide the product I ordered. They are thieves. There is no way to get a hold of anyone to help and their website is one big loop in terms of looking for support. My items have sat in "label created" mode for 2 weeks. This is consistent with many other reviewers. They turned off their phone lines and the only way to get help is on their website where they just point you to articles that state their store policies. There is no one to help or refund orders.
I really do feel like a boss $#*! in Cardi''s Boss $#*! outfit. I feel especially powerful in it, though of course I do not mistreat my employees.
Date of experience: June 4, 2019
The latest order we placed at fashionnova was just like all the others. The quality was wonderful and the order came through perfectly.
Date of experience: January 26, 2018
FashionNova's cape set in their wear to work collection looks absolutely fabulous. I, for one, can't wait to wear a cape to work.
Date of experience: June 7, 2019
Great material, more choices then most web-sights! I find more then what I am looking for every time I visit. I love Fashionnova!
Date of experience: April 3, 2018
Shirts design are good quality and the printed design are colorful. Like the option to change the type of shirts that they offer.
Date of experience: July 2, 2018
I have a lot of discounts than opportunities to buy clothes. I have saved quite a bit of money thanks to FashionNova's endless stream of discounts.
Date of experience: May 21, 2019
Great products from fashionnova. Accurate sizing charts and great prices. Love shopping at Fashionnova!
Date of experience: June 19, 2018
Love Fashionnova! Their customer service is fantastic, and their selection is awesome! Great stuffs!
Date of experience: July 10, 2018
Shopped due to the products discount. The website is pretty easy to navigate. Can't wait to receive my products xoxo
Date of experience: July 17, 2018
I love the fabrics. I love the skirts. The attention to detail and custom fit are amazing! So I am Rockin my items Regularly!
Date of experience: August 31, 2018
I've always bought from fashionnova. Love their style! Great company, love their stuff. I always shop there!
Date of experience: July 10, 2018
I am a frequent shopper with fashionnova and have experienced nothing but the best in quality service and the best in quality product.
Date of experience: August 31, 2018
Fashionnova is excellent for clothes the quality is very good and so is the fabric I can recommend fashionnova
Date of experience: December 19, 2017
I had a good experience with Fashionnova!. I liked the clothes. But I didn't like having to pay to return some dresses I didn't like.
Date of experience: September 29, 2018
So good! I love this site and it's free shipping so much! Fashionnova style clothes is my favorite and this website is also my favorite
Date of experience: April 13, 2018
I love them. I see perfect. Great quality. Great fit and great price! Im very pleased Great Job Fashionnova!
Date of experience: May 27, 2018
Excellent Service! Have done business with fashionnova for years. Excellent service every time with quality products.
Date of experience: May 22, 2018
This is my 3rd time ordering and my item always comes has it looks on the picture and it comes on time
Date of experience: October 21, 2018
I love the service with the buyers they have. The clothes are quality and have low price. I Love Fashionnova
Date of experience: November 14, 2017
Great styles at great prices! I like shopping on fashionnova because I find styles that I can't find locally at great prices.
Date of experience: September 24, 2018
I purchased a few items from Fashionnova and had a very good experience with their customer service team. Good Customer Service
Date of experience: August 15, 2018
Okay. So let me start by saying, I have been shopping on fashion nova for over a year now. In the beginning of 2015 everything was on point, shipping and everything. But I see the more popular it has become, the worse it has gotten. I've used 2 day shipping a few occasions, I can't count how many honestly. But only 3 times have I gotten my items on time. When I found out that their 2 day shipping was a hit and miss, I decided to start doing their one day shipping. I have been doing that since Jan of this Year, I buy something from fashion nova 2-3 times MONTHLY. Every time I have done overnight shipping i have NEVER had any problems until recently. I paid on friday ******* before 1 pm PST which guarantees items to be delivered saturday, which I've done times before. However this time not only did I NOT receive my items, they haven't even sent me a tracking #. I have emailed them twice with no response. I dm'd on twitter and got a response stating they contacted the distribution center and notified my items have not been mailed, which does absolutely nothing because I don't know what the hell is going on. Their customer service is decent but it's that CEO who is doing this! No other brand especially with THIS MUCH publicity has these problems. Their clothes are amazing, always right size, never had to return anything luckily because my friend ordered a SET and they didnt even send her the complete set. They just sent her a credit and the pants aren't even sold separately. I'm getting married Wednesday, my items still aren't here lol. So I've decided to get a class actions attorney. Anyone interested DM me in IG@ meluhnen_ (fashion nova has be blocked there) lol
Date of experience: September 25, 2017
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
