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    Fashion Nova

Fashion Nova

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Overview

Fashion Nova has a rating of 2.5 stars from 14,417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fashion Nova most frequently mention customer service, store credit, and day shipping problems. Fashion Nova ranks 19th among Women's Clothing sites.

  • Service
    811
  • Value
    751
  • Shipping
    802
  • Returns
    736
  • Quality
    720

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
37
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487
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How would you rate Fashion Nova?
Top Positive Review

“Fashion Nova Try On Haul”

Sifa A.
5/6/20

I purchased a few pairs of jeans, some heels, along with some other pieces from Fashion Nova, and I had an overall great experience with my shopping trip. Everything that I ordered came in looking like I had expected and I have no complaints. I definitely recommend Fashion Nova for shoes! I only ever buy my heels from there. I also love to buy jeans from there, however the sizing can vary with each style, so I recommend to check measurements before buying.

Date of experience: 5/5/20
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Top Critical Review

“No Package Nor refund!”

Sarah R.
12/8/24

Placed an order #146084916 on November 11,2024. Still haven't received the package as of today, December 8th. Fashion Nova is not concerned about customers receiving the merchandise, as they have not submitted a claim to UPS nor followed up to assure that I receive the order or a refund. Order at your own risk and hope that you receive your merchandise or you'll only get an automated email response from them, advising you to contact UPS!

Date of experience: 11/19/24
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Reviews (14,417)

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Reviews that mention popular keywords

fashion nova (4883) customer service (2815) store credit (546) gift card (409) customer support (233) delivery service (192) return policy (176) shopping experience (156) post office (63) size guide (83)
Thumbnail of user kathleenk71
Georgia
1 review
1 helpful vote
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April 9th, 2018

Good quality of product and great customer service. Don't take so long time to fix the problems. Thank you fashionnova

Date of experience: April 9, 2018

Thumbnail of user diannah18
New Jersey
1 review
1 helpful vote
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May 5th, 2018

Products are as shown! Prompt delivery at times. Overall it was a wonderful experience shopping with Fashionnova! Thank you

Date of experience: May 5, 2018

Thumbnail of user mistyc78
Illinois
1 review
1 helpful vote
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November 24th, 2018

Delivered on time, well wrapped, no problems. For speed, service and quality, Thank you Fashionnova!

Date of experience: November 24, 2018

Thumbnail of user angeld46
California
1 review
1 helpful vote
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November 24th, 2018

Excellent firm to deal with. Expensive but good quality. Delivery could be a little quicker. Thanks Fashionnova!

Date of experience: November 24, 2018

Thumbnail of user robyno9
California
1 review
0 helpful votes
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July 3rd, 2018

Great price pretty styles, Love all the products and very affordable from fashionnova! So happy with my order!

Date of experience: July 3, 2018

Thumbnail of user jenniferw59
Kentucky
1 review
0 helpful votes
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March 13th, 2023

Your products are Wonderful when there recieved! Lasership is a horrible delivery service. They will cost you money at end!

Date of experience: March 13, 2023

Thumbnail of user kristinad23
California
1 review
0 helpful votes
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May 13th, 2017

FashionNova is my favorite place to get trendy, yet inexpensive clothing. Great styles and better prices than elsewhere.

Date of experience: May 11, 2017

Thumbnail of user kaye21
New York
1 review
1 helpful vote
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May 9th, 2018

Never have been disappointed by anything, everything comes in perfect condition exactly like the pictures:)
I love fashionnova <3

Date of experience: May 9, 2018

Thumbnail of user bonnieb143
Delaware
1 review
1 helpful vote
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May 7th, 2018

Great user friendly interface. Reasonable prices and fast delivery without too high of shipping costs. Thank You Fashionnova

Date of experience: May 7, 2018

Thumbnail of user tamarab64
California
1 review
1 helpful vote
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May 4th, 2018

I love all the products they have on their site. Would really recommend shopping online to my friends through Fashionnova!

Date of experience: May 4, 2018

Thumbnail of user marjories35
California
1 review
1 helpful vote
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May 23rd, 2018

Beautiful clothes, exactly as described, excellent correspondence, good price, with fast delivery. Yes I would recommend Fashionnova.

Date of experience: May 23, 2018

Thumbnail of user lilliec17
Illinois
1 review
0 helpful votes
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May 21st, 2018

Excellent brown bag leather strap. Just as described. Awesome service. Fast shipping. Thank You Fashionnova

Date of experience: May 21, 2018

Thumbnail of user angelicap9
Connecticut
1 review
1 helpful vote
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May 23rd, 2018

Great service and fast shipping! The call line was helpful answering my questions. Thank you fashionnova!

Date of experience: May 23, 2018

Thumbnail of user miriams39
Illinois
1 review
0 helpful votes
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May 22nd, 2018

Wow, FN charm is gorgeous and was delivered to my quickly! I will do this again! Good Job Fashionnova!

Date of experience: May 22, 2018

Thumbnail of user elizabethn96
Montana
1 review
0 helpful votes
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May 22nd, 2018

Beautiful necklace from fashionnova!, in perfect condition. Thank you for a wonderful experience. I will buy again.

Date of experience: May 22, 2018

Thumbnail of user gingerb40
Ohio
1 review
0 helpful votes
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May 21st, 2018

Excellent! Fast shipping. Love the dress. Look forward to buying from again. Highly recommend fashionnova!

Date of experience: May 21, 2018

Thumbnail of user brandic32
Florida
1 review
1 helpful vote
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May 20th, 2018

Fashionnova was amazing! Keeping in touch w/me constantly until all could be worked out. Very happy with the entire experience!

Date of experience: May 20, 2018

Thumbnail of user almah27
New York
1 review
1 helpful vote
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May 22nd, 2018

Fashionnova is Beautiful! Great choice with reasonable pricing. Truly appreciate your site. Gratitude.

Date of experience: May 22, 2018

Thumbnail of user leonag3
New York
1 review
1 helpful vote
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May 15th, 2018

I just placed my second order with fashionnova after a great first experience. Curious to see how accurate the fit will be

Date of experience: May 15, 2018

Thumbnail of user terrih66
California
1 review
1 helpful vote
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May 15th, 2018

I've got a good products and fair prices from fashionnova. I will shop again online. Excellent product on sales.

Date of experience: May 15, 2018

Thumbnail of user florencem44
New York
1 review
1 helpful vote
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May 14th, 2018

Some issues with quality/getting wrong item but overall, it was a nice experience. Good Job Fashionnova

Date of experience: May 14, 2018

Thumbnail of user josephines22
Hawaii
1 review
1 helpful vote
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May 14th, 2018

Highly reviewed items never disappoint! Thank you, fashionnova, for your awesome products! And services!

Date of experience: May 14, 2018

Thumbnail of user alexandrat18
New York
1 review
2 helpful votes
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May 11th, 2018

The website was very easy to use and i also liked that fashionnova has so much choice from different countries!

Date of experience: May 11, 2018

Thumbnail of user sarahh380
Oregon
1 review
1 helpful vote
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May 9th, 2018

I enjoy fashionnova because it offers a wide range of all fashion items I've fallen in love with! Shipping is fairly fast and products are great.

Date of experience: May 9, 2018

Thumbnail of user marleney6
Arizona
1 review
1 helpful vote
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May 29th, 2018

Wonderful Site!, Lot of choices, great if you like fashionnova products ( accessories, fashion) and price are cheap

Date of experience: May 29, 2018

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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.

Company Representative

Thumbnail of user richards185
Fashion N.
Typically does not respond to reviews

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