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Fashion Nova has a rating of 2.5 stars from 14,417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fashion Nova most frequently mention customer service, store credit, and day shipping problems. Fashion Nova ranks 19th among Women's Clothing sites.
This company does not typically respond to reviews
I purchased a few pairs of jeans, some heels, along with some other pieces from Fashion Nova, and I had an overall great experience with my shopping trip. Everything that I ordered came in looking like I had expected and I have no complaints. I definitely recommend Fashion Nova for shoes! I only ever buy my heels from there. I also love to buy jeans from there, however the sizing can vary with each style, so I recommend to check measurements before buying.
Placed an order #146084916 on November 11,2024. Still haven't received the package as of today, December 8th. Fashion Nova is not concerned about customers receiving the merchandise, as they have not submitted a claim to UPS nor followed up to assure that I receive the order or a refund. Order at your own risk and hope that you receive your merchandise or you'll only get an automated email response from them, advising you to contact UPS!
Thank you fashionnova for the excellent customer service! I look forward to future "finds" on your site.
Date of experience: May 27, 2018
Truly, good things come to those who wait. I just purchased ten pieces for less than $600 after Fashionnova's weekend sale two weeks ago.
Date of experience: August 20, 2019
Great Design and Brilliant Colors.
I really loved the order that was just received.
Thank you Fashionnova for another job well done!
Date of experience: June 6, 2018
I never had sportswear this stylish and comfortable before. Thanks a lot, fashionnova. Your delivery service is great, too.
Date of experience: August 18, 2019
Always receive parcels promptly. Good service and the website is easy to navigate around! Great job fashionnova!
Date of experience: May 29, 2018
It has myriad options of clothing for women. Since they are so trendy and stylish, I would love to get more clothes from Fashionnova!.
Date of experience: May 31, 2018
I've been ordering from fashionnova for the past month and i have to say there predictions on shipping dates are always correct.
Date of experience: June 9, 2018
Fashionnova always ensure the products deliver to their customers. Level of product quality is definitely within your acceptable range
Date of experience: June 8, 2018
Wonderful website. Amazing product. Very simple to buy. Discounts and offer always available. I love fashionnova
Date of experience: June 8, 2018
Shipping time can extend for a while. Be careful of sizing. Overall quality and experience is good from Fashionnova
Date of experience: June 8, 2018
Fast delivery and exceptional quality for the price I paid. Excellent customer service! Thank you fashionnova!
Date of experience: May 27, 2018
Customer service representatives are great! I had someone who was very sweet! Thank you Fashionnova!
Date of experience: May 27, 2018
Items are very good priced but make sure to read reviews! I've been buying here for the last year and fashionnova has rarely disappointed me.
Date of experience: June 11, 2018
I've bought from fashionnova multiple times. Their website offers great styles of clothing and an easy to use format
Date of experience: June 9, 2018
I've ordered from Fashionnova about 5 times in the past, and they are perfect. Never had any problems with them at all.
Date of experience: June 11, 2018
Great prices and many options to choose from fashionnova. I also love that there's always a sale going on.
Date of experience: June 12, 2018
Love buying online and fashionnova has always been reliable with great offers. Keep up the good work.
Date of experience: June 12, 2018
Extensive customer support services to the clean interface, you can easily tell that fashionnova is customer-oriented and user-friendly.
Date of experience: June 13, 2018
Both times I ordered something it came damanged and horrible material.
Im never shopping on this website.
Date of experience: June 13, 2018
First time purchase from Fashionnova. Overall is alight, shipping takes long and only can able refund to store credit.
Date of experience: June 13, 2018
Their site makes it easy to find stuff & you often get discounts. Just placed my second order, i recieved the first one after a week
Date of experience: June 14, 2018
Have tried other sites before but nothing compares to Fashionnova.com - service, and prices. Recommended!
Date of experience: June 14, 2018
Fashionnova is always reliable, helpful and the clothes are wonderful! I look forward to them arriving. Thanks FN!
Date of experience: November 23, 2018
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
