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    Fashion Nova

Fashion Nova

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Overview

Fashion Nova has a rating of 2.5 stars from 14,417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fashion Nova most frequently mention customer service, store credit, and day shipping problems. Fashion Nova ranks 19th among Women's Clothing sites.

  • Service
    811
  • Value
    751
  • Shipping
    802
  • Returns
    736
  • Quality
    720

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
37
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487
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How would you rate Fashion Nova?
Top Positive Review

“Fashion Nova Try On Haul”

Sifa A.
5/6/20

I purchased a few pairs of jeans, some heels, along with some other pieces from Fashion Nova, and I had an overall great experience with my shopping trip. Everything that I ordered came in looking like I had expected and I have no complaints. I definitely recommend Fashion Nova for shoes! I only ever buy my heels from there. I also love to buy jeans from there, however the sizing can vary with each style, so I recommend to check measurements before buying.

Date of experience: 5/5/20
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Top Critical Review

“No Package Nor refund!”

Sarah R.
12/8/24

Placed an order #146084916 on November 11,2024. Still haven't received the package as of today, December 8th. Fashion Nova is not concerned about customers receiving the merchandise, as they have not submitted a claim to UPS nor followed up to assure that I receive the order or a refund. Order at your own risk and hope that you receive your merchandise or you'll only get an automated email response from them, advising you to contact UPS!

Date of experience: 11/19/24
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Reviews (14,417)

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Reviews that mention popular keywords

fashion nova (4883) customer service (2815) store credit (546) gift card (409) customer support (233) delivery service (192) return policy (176) shopping experience (156) post office (63) size guide (83)
Thumbnail of user anniej31
Maryland
1 review
1 helpful vote
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November 21st, 2018

Great service, quick delivery and the shoes I bought are fab. Will definitely order from fashionnova again. Thank you

Date of experience: November 21, 2018

Thumbnail of user verar10
California
1 review
0 helpful votes
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June 14th, 2018

Have been using fashionnova for years... Just love it. Never disappointed. Fast shipping, and the prices are great.

Date of experience: June 14, 2018

Thumbnail of user debbieo47
Nigeria
3 reviews
0 helpful votes
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August 31st, 2019

The best online store for larias of all body shapes. Like everything bought here literally fits and they are legit

Date of experience: August 29, 2019

Thumbnail of user jenniferv200
Michigan
1 review
1 helpful vote
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December 17th, 2018

This brand has nothing to improve. Fashionnova have the best items tailored for everyone. Great service, cool website. Simply an amazing shop.

Date of experience: December 17, 2018

Thumbnail of user chloen15
Germany
1 review
1 helpful vote
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October 8th, 2018

First time shopper of this site. Very pleased with my items and plan to order again soon. Thanks Fashionnova!

Date of experience: October 8, 2018

Thumbnail of user maziep1
North Carolina
1 review
0 helpful votes
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August 22nd, 2018

The dress I ordered is very nice, as pictured. Fit perfect. Would buy from this company again. Thanks Fashionnova

Date of experience: August 22, 2018

Thumbnail of user laurynl5
California
1 review
1 helpful vote
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June 19th, 2018

Very cooperative and diversified when it comes to my fashion products, i love exploring fashionnova.com.

Date of experience: June 19, 2018

Thumbnail of user elisac132
Texas
1 review
0 helpful votes
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November 18th, 2019

I bought 5 items for under $300 with today's discount, how great is that? Thanks a lot, FashionNova!

Date of experience: November 18, 2019

Thumbnail of user joannf42
Illinois
1 review
0 helpful votes
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September 8th, 2019

Fashionnova's skin care products have helped improve my complexion for just a short span of time. I highly recommend.

Date of experience: September 8, 2019

Thumbnail of user lydiar44
Michigan
1 review
0 helpful votes
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September 5th, 2019

On time delivery, as always, Thanks a lot, fashionnova. I just received my package today. They are all lovely!

Date of experience: September 5, 2019

Thumbnail of user lelas9
California
2 reviews
0 helpful votes
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September 4th, 2019

Fashionnova's floral off shoulders are must haves. They're comfortable and very chic. It's just about the right length for me.

Date of experience: September 4, 2019

Thumbnail of user kathleenl123
Texas
1 review
1 helpful vote
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July 13th, 2018

Great deals, many options. Original brands witch is cheap! Everything in one place
Love Fashionnova!

Date of experience: July 13, 2018

Thumbnail of user minnieh27
Georgia
1 review
0 helpful votes
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November 24th, 2019

I prefer shopping here at fashion nova. Evey thing is so good and of high quality as well. It can't be any better than this.

Date of experience: November 24, 2019

Thumbnail of user marlenec181
Tennessee
1 review
0 helpful votes
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September 11th, 2019

Fashion Nova apparels never gets old. They're always IN with what's trending and their dresses are good for dinner date, too. Hah.

Date of experience: September 11, 2019

Thumbnail of user lolac23
Illinois
1 review
1 helpful vote
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September 10th, 2019

I have never seen such unique muscle tees online. Fashionnova's always been a pleasant surprise to me. Keep the good things coming, you guys.

Date of experience: September 10, 2019

Thumbnail of user mabelp5
Pennsylvania
1 review
1 helpful vote
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October 1st, 2018

I love Fashionnova! Top brands at discount prices, and the best customer service ive ever experienced!

Date of experience: October 1, 2018

Thumbnail of user sarahg331
Colorado
1 review
1 helpful vote
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October 1st, 2018

Love Fashionnova! I've bought many nice things cheap and haven't had to send anything back! Thank you!

Date of experience: October 1, 2018

Thumbnail of user moniqueh35
Texas
1 review
1 helpful vote
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August 19th, 2018

Customer service was very helpful and got back to med after only a few hours. I can highly recommend this webpage.

Date of experience: August 19, 2018

Thumbnail of user royp72
Illinois
1 review
1 helpful vote
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July 25th, 2018

So far, all the items that i ordered from Fashionnova arrived in good condition, not to mention their sizes which fit me perfectly.

Date of experience: July 25, 2018

Thumbnail of user othas17
New Jersey
1 review
1 helpful vote
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July 25th, 2018

The prices are great plus they have tons of cute stuff. I would 100% recommend fashionnova to friends and family.

Date of experience: July 25, 2018

Thumbnail of user carolls4
Michigan
1 review
1 helpful vote
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July 17th, 2018

A lot of choices! I always find good deals in fashionnova, especially trendy clothing and beauty items.

Date of experience: July 17, 2018

Thumbnail of user tenniep1
California
1 review
1 helpful vote
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July 10th, 2018

Fashionnova has a really huge variety and anyone can find at least 5 beautiful piece of clothes on this website.

Date of experience: July 10, 2018

Thumbnail of user judyk123
Massachusetts
1 review
1 helpful vote
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June 29th, 2018

Quality gems, excellent service, fast and secure shipping. I would buy from them every time. Thanks Fashionnova!

Date of experience: June 29, 2018

Thumbnail of user carterc75
Kentucky
1 review
0 helpful votes
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October 10th, 2021

This is the 3rd time I have paid extra hoping my items would be here and they are not! So disappointing!

Date of experience: October 10, 2021

Thumbnail of user tamarac28
Missouri
1 review
2 helpful votes
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September 13th, 2017

My husband & I are flying to ATL this weekend for my bday, so I really wanted to make sure I was on point with my wardrobe. I ordered some stuff on Amazon that surprisingly came within 2 days of ordering (as promised). Unfortunately they looked really cheap & nothing like how it looked online, so I was back to square 1 less than a week away from the trip. I found out about Fashion Nova ( aka scam artists) through Blac Chyna's snap (HA!) & they had some really sexy dresses for great prices. Top it off with free 2day shipping which would get here no later than wed-thurs ( according to their shipping policy) it was too good to be true... literally. I ordered my sexy outfit on Sunday 9/10 & here it is Wed 9/13 & I haven't even received anything saying it's been shipped... NADA since I got confirmation of order. Of course my money has been withdrawn already, of course there's no way to talk to a live person. Just automated recordings that direct u to their email & then u get hung up on. I emailed them yesterday morning & got a message saying they reply within 24 hrs... it's now been 36 hrs. No response, dress still not shipped. I am EXTREMELY irritated because now I have to pay more money & go searching for outfits & our flight leaves early Friday morning. I WILL NEVER ORDER FROM FASHION NOVA AGAIN OR RECOMMEND THEM TO ANYONE!

Date of experience: September 13, 2017

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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.

Company Representative

Thumbnail of user richards185
Fashion N.
Typically does not respond to reviews

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