business logo of Fashion Nova

Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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About the Business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


fashionnova.com
USA
Founded in 2006
Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: info@fashionnova.com

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
864
value
797
shipping
852
returns
783
quality
771
This company does not typically respond to reviews
Oregon
1 review
0 helpful votes
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Scam
May 21, 2021

Paid extra for 2 day shipping and didn't receive until 3 weeks later. Contacted customer service 8 weeks ago and no reply. Never supporting this business again. If you go on "Trustpilot" you'll see nothing but bad reviews. Turns out this site is a huge scam to everyone.

Date of experience: May 21, 2021
New York
1 review
1 helpful vote
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Love the overall concept of FN, makes us to not got to malls anymore to shop awesome dresses but instead it is all one click away and, you can even use your card when paying! A paypal account would usually do the trick. No more shy scenarios at store!

Date of experience: February 26, 2018
Nevada
1 review
2 helpful votes
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Supportive shoes
February 5, 2019

The shoes I got from fashion nova are very comfortable to wear. While they have great, solid material so that they'd last a long time, it's cushioned well against force so I don't feel tired in them too fast.

Date of experience: February 5, 2019
Florida
2 reviews
4 helpful votes
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Terrible company
February 1, 2019

Beautiful pictures but no connection with what you receive! Specially in women fashion...
Awful fitting and you have to pay for return! No refund of course just a little store credit!
Don t spend your money here, not worthy at all
Better to though it to garbage!

Date of experience: February 1, 2019
Arkansas
1 review
1 helpful vote
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Clothes here are not daring yet can also be sexy at the same time. My boyfriend actually loves every top I buy here and because of that, I will probably order more soon. Easy to proves requests and 24 hour customer support, big thumbs up!

Date of experience: February 13, 2018
Washington
1 review
0 helpful votes
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Indeed it was not a mistake that I've been loyal to fashion nova all these months. I get quality items from this shop 10 out of 10 times and they always deliver promptly. They even arrange the orders so well.

Date of experience: July 28, 2019
Alabama
1 review
2 helpful votes
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Satin PJ set
February 9, 2019

Fashion Nova's satin pajama sets all feel really smooth on the skin. The material feels very light but it won't get ruined in the wash speaking from experience. It's perfect for both fun and vacant nights.

Date of experience: February 9, 2019
California
1 review
0 helpful votes
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Astounding staff
August 31, 2017

I've been extremely meticulous about certain boutique Or web based acquiring since I had a terrible experience once however I went over Fashion nova! What's more, I'm totally infatuated with their apparel the Quality motel for the sum is quite recently consummate! Astounding staff! Also, quick shipments! Thoroughly prescribe it.

Date of experience: August 31, 2017
New York
1 review
0 helpful votes
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My most loved online store! They generally have the freshest patterns at sensible costs. Never experience difficulty finding what I'm searching for. I adore that they are always including new things. Never had an issue with fitting or Sending. Cherish you Fashion Nova.

Date of experience: August 30, 2017
California
1 review
0 helpful votes
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Glass slippers
November 8, 2019

I thought glass slippers only exists in fairy tales, but I was wrong. Fashion Nova really surprises me every now and then, I love how innovative they can become. Plus the quality is never compromised for its price.

Date of experience: November 8, 2019
Connecticut
1 review
1 helpful vote
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Hot mama
February 22, 2019

I appreciate how there's a hot mama section at Fashion Nova. Pregnant women are stressed and haggard enough, we deserve to look good in the midst of this very special but very tiring part of our lives.

Date of experience: February 22, 2019
Maryland
1 review
1 helpful vote
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Active sports bra
February 22, 2019

Just wearing Fashion Nova's sports bra counts as a proper top. Not only is the design great, but it's supportive to women who do intense workouts. You can workout without your breasts bothering your momentum.

Date of experience: February 22, 2019
Michigan
1 review
2 helpful votes
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Fast delivery
February 20, 2019

I don't ever remember waiting long for any order I've ever placed from fashion nova. They're always on time. I usually get my orders within the week, sometimes just two days later. It's amazing how fast their delivery is.

Date of experience: February 20, 2019
Colorado
1 review
1 helpful vote
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Delivery time
February 18, 2019

Delivery time is important because no shop should ever keep their customers waiting. Fashion Nova is well aware of this obviously because they always deliver according to schedule and any delays won't take too long.

Date of experience: February 18, 2019
Massachusetts
1 review
2 helpful votes
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Record time
February 15, 2019

I consider fashion nova's delivery service to be the fastest one there is among all online services. They deliver on the said date and delivery dates don't take longer than a few days. Other shops only sometimes deliver on time, some shops conveniently lose your order but make you pay for it anyway.

Date of experience: February 15, 2019
Florida
1 review
0 helpful votes
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Cost efficient
July 29, 2019

Every item at fashion nova is cost efficient. They're fashionable and smooth, too. The dresses would be my favorite. I just can't get enough of their collection. It's affordable and top quality as well.

Date of experience: July 29, 2019
Alabama
1 review
1 helpful vote
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Last week's orders
July 13, 2019

My last week's orders were delivered a day early and I'm glad it did. It was just in time for an abrupt beach get away the day after. I was so happy to have ordered that two piece luxe forest green swimwear. Fits me perfectly.

Date of experience: July 13, 2019
Oregon
1 review
1 helpful vote
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Safe and sound!
February 27, 2018

No defective items, so far. All of them are shipped to my address without any fails! The longest one took only 3 days and the fastest was a day! Never imagined that online shopping will go this far. Love it, definitely.

Date of experience: February 27, 2018
Alabama
1 review
0 helpful votes
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Fashion nova only had the very best looking dresses! They're also hot which means it can really boosts someone's looks in no time at all. I have been here since fashion nova bloomed and I will never leave by it's side.

Date of experience: February 9, 2018
Ohio
1 review
0 helpful votes
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Responsive employees
February 28, 2019

I appreciate FN's employees at customer service for being so responsive towards my mails. They must get a lot of emails from shoppers with different concerns yet they were able to accommodate me properly.

Date of experience: February 28, 2019