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Fashion Nova has a rating of 2.5 stars from 14,418 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fashion Nova most frequently mention customer service, store credit, and day shipping problems. Fashion Nova ranks 19th among Women's Clothing sites.
This company does not typically respond to reviews
So they didn't scam, I finally got my order tho almost a month later. However, I was extremely satisfied and it all fit, so I don't have to try to quickly return because they were Christmas presents. Customer Service has redeemed themselves, I was missing a small item, they quickly responded and rectified my concern with an apology. I ordered some more items the same day and got free one day shipping.
This company took my money and didn't provide the product I ordered. They are thieves. There is no way to get a hold of anyone to help and their website is one big loop in terms of looking for support. My items have sat in "label created" mode for 2 weeks. This is consistent with many other reviewers. They turned off their phone lines and the only way to get help is on their website where they just point you to articles that state their store policies. There is no one to help or refund orders.
Fashionnova's lipsticks have a great vividness in color and I love the way it makes my lips look so attractive.
Date of experience: June 12, 2019
Fashionnova's customer service is doing a god job at assisting clients and making sure I understood their explanations.
Date of experience: June 7, 2019
This is the 3rd time I have paid extra hoping my items would be here and they are not! So disappointing!
Date of experience: October 10, 2021
I did not expect the fast delivery! This alone makes me want to shop more with Fashionnova. Thank you for a great experience!
Date of experience: October 24, 2018
Great deals that are fair priced it is now possible to have fashionable clothes even if youre tight in budget!
Date of experience: February 21, 2018
I already ordered 3 pieces of clothing which are all great! Fits me perfectly. Willl order again soon.Job well done fashion nova
Date of experience: February 13, 2018
I've been shopping on fashionnova for a while. I seriously appreciate the discount codes, though that probably just feeds my addiction.
Date of experience: March 19, 2018
I love Fashionnova, they have lots of products and comes with free gifts! Will definitely recommend it to other people
Date of experience: March 16, 2018
By far worse customer service ever! Paid for express shipping never got my merchandise, and all emails have been ingored!
Tip for consumers:
Don’t buy!
Date of experience: October 25, 2021
I prefer shopping here at fashion nova. Evey thing is so good and of high quality as well. It can't be any better than this.
Date of experience: November 24, 2019
Purchased more than eight times, a bit tricky to guage the size, but charts are provided. Easy navigation.
Date of experience: April 1, 2018
There are countless of great finds in fashionnova. Quality clothes and very convenient services. The never fail to impress me. Keep it up.
Date of experience: June 16, 2019
Fashionnova is always reliable, helpful and the clothes are wonderful! I look forward to them arriving. Thanks FN!
Date of experience: November 23, 2018
Great service, quick delivery and the shoes I bought are fab. Will definitely order from fashionnova again. Thank you
Date of experience: November 21, 2018
Fashionnova has a diverse selection of cute styles with good prices. I heard about them through Productions' youtube videos.^_^
Date of experience: March 27, 2018
FashionNova is my favorite place to get trendy, yet inexpensive clothing. Great styles and better prices than elsewhere.
Date of experience: May 11, 2017
I've shopped in Fashionnova for many years it's a decent and reliable online store that I would recommend to any of my friends
Date of experience: April 12, 2018
It´s wonderful that you can order things on the website. Prices are low and reasonable. Good job Fashionnova
Date of experience: April 11, 2018
It took 5 minutes to sort through what I wanted and the shipping was at a very affordable price thank you fashionnova
Date of experience: April 11, 2018
Good quality of product and great customer service. Don't take so long time to fix the problems. Thank you fashionnova
Date of experience: April 9, 2018
Fashionnova is my go-to site for buying cute, high quality fashionable clothes, products at reasonable prices.
Date of experience: April 12, 2018
I've got a good products and fair prices from fashionnova. I will shop again online. Excellent product on sales.
Date of experience: May 15, 2018
Highly reviewed items never disappoint! Thank you, fashionnova, for your awesome products! And services!
Date of experience: May 14, 2018
Some issues with quality/getting wrong item but overall, it was a nice experience. Good Job Fashionnova
Date of experience: May 14, 2018
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
