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Fashion Nova has a rating of 2.5 stars from 14,417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Fashion Nova most frequently mention customer service, store credit, and day shipping problems. Fashion Nova ranks 19th among Women's Clothing sites.
This company does not typically respond to reviews
So they didn't scam, I finally got my order tho almost a month later. However, I was extremely satisfied and it all fit, so I don't have to try to quickly return because they were Christmas presents. Customer Service has redeemed themselves, I was missing a small item, they quickly responded and rectified my concern with an apology. I ordered some more items the same day and got free one day shipping.
This company took my money and didn't provide the product I ordered. They are thieves. There is no way to get a hold of anyone to help and their website is one big loop in terms of looking for support. My items have sat in "label created" mode for 2 weeks. This is consistent with many other reviewers. They turned off their phone lines and the only way to get help is on their website where they just point you to articles that state their store policies. There is no one to help or refund orders.
Good quality of product and great customer service. Don't take so long time to fix the problems. Thank you fashionnova
Date of experience: April 9, 2018
Products are as shown! Prompt delivery at times. Overall it was a wonderful experience shopping with Fashionnova! Thank you
Date of experience: May 5, 2018
Delivered on time, well wrapped, no problems. For speed, service and quality, Thank you Fashionnova!
Date of experience: November 24, 2018
Excellent firm to deal with. Expensive but good quality. Delivery could be a little quicker. Thanks Fashionnova!
Date of experience: November 24, 2018
Great price pretty styles, Love all the products and very affordable from fashionnova! So happy with my order!
Date of experience: July 3, 2018
Your products are Wonderful when there recieved! Lasership is a horrible delivery service. They will cost you money at end!
Date of experience: March 13, 2023
FashionNova is my favorite place to get trendy, yet inexpensive clothing. Great styles and better prices than elsewhere.
Date of experience: May 11, 2017
Never have been disappointed by anything, everything comes in perfect condition exactly like the pictures:)
I love fashionnova <3
Date of experience: May 9, 2018
Great user friendly interface. Reasonable prices and fast delivery without too high of shipping costs. Thank You Fashionnova
Date of experience: May 7, 2018
I love all the products they have on their site. Would really recommend shopping online to my friends through Fashionnova!
Date of experience: May 4, 2018
Beautiful clothes, exactly as described, excellent correspondence, good price, with fast delivery. Yes I would recommend Fashionnova.
Date of experience: May 23, 2018
Excellent brown bag leather strap. Just as described. Awesome service. Fast shipping. Thank You Fashionnova
Date of experience: May 21, 2018
Great service and fast shipping! The call line was helpful answering my questions. Thank you fashionnova!
Date of experience: May 23, 2018
Wow, FN charm is gorgeous and was delivered to my quickly! I will do this again! Good Job Fashionnova!
Date of experience: May 22, 2018
Beautiful necklace from fashionnova!, in perfect condition. Thank you for a wonderful experience. I will buy again.
Date of experience: May 22, 2018
Excellent! Fast shipping. Love the dress. Look forward to buying from again. Highly recommend fashionnova!
Date of experience: May 21, 2018
Fashionnova was amazing! Keeping in touch w/me constantly until all could be worked out. Very happy with the entire experience!
Date of experience: May 20, 2018
Fashionnova is Beautiful! Great choice with reasonable pricing. Truly appreciate your site. Gratitude.
Date of experience: May 22, 2018
I just placed my second order with fashionnova after a great first experience. Curious to see how accurate the fit will be
Date of experience: May 15, 2018
I've got a good products and fair prices from fashionnova. I will shop again online. Excellent product on sales.
Date of experience: May 15, 2018
Some issues with quality/getting wrong item but overall, it was a nice experience. Good Job Fashionnova
Date of experience: May 14, 2018
Highly reviewed items never disappoint! Thank you, fashionnova, for your awesome products! And services!
Date of experience: May 14, 2018
The website was very easy to use and i also liked that fashionnova has so much choice from different countries!
Date of experience: May 11, 2018
I enjoy fashionnova because it offers a wide range of all fashion items I've fallen in love with! Shipping is fairly fast and products are great.
Date of experience: May 9, 2018
Wonderful Site!, Lot of choices, great if you like fashionnova products ( accessories, fashion) and price are cheap
Date of experience: May 29, 2018
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
