Fashion Nova

The kylie jeans were true to size, they make the butt look big, and gives support like a bra

I definitely will recommend this website! The experience is GREAT, Have EVERYTHING i'm looking for and is so cheap.

Ok, Ill start off by saying their clothes are actually affordable and nice- HOWEVER- their service I feel is unethical and Id rather pay slightly more for better service. Ive ordered there 3 times now and everytime after I submit my payment, and they take my money and the item is out of stock and instead of refunding me for that item, they give me a damn gift card... to which if you want your money back youd have to message customer service... Ive complaint about how unethical that was 6 months ago and they have no corrected it. The third time Ive ordered- my package was lost :) I would have been fine with it had they actually helped me, all I got back was packages can take up to a month to be delivered... Ive been ordering from international retailers for over a decade and have not had a package take a month, even when they were held up in customs. Im only in Canada ordering from the States- It should not take a month. I had a feeling the rep didnt even check and just shot me a generic response, So I called the carrier whom informed me that the package was lost. So thanks Fashion Nova, for the help and generic responses. Stop investing in features like advertising in facebook messenger and automating product suggestions when your $#*! isnt even in stock half the time and start focusing on having an accurate count of inventory and improving customer service. I will not be giving fashion nova another chance. Oh and the best part is you have to reach Fashion Nova through email because their phone lines just tell you to go on their website :)) )))))) So you cant even escalate a case quickly for them to deal with it, you have to sit and wait for a response which might or might not even come at all. If youre planning on ordering here, you better pray nothing goes wrong because no ones going to help you and dont order items that are low on stock because theyre actually not in stock at all.

I'm going with FASHIONNOVA's vixen costume this Halloween. I can't wait! I have this picture in my mind already and it's gonna be awesome.

This is the second time I am buying from FN and I must say their customer service is great, also quality of the dresses are excellent.

DO NOT TRUST THEM!

I have purchased jeans from FN before and therefore I knew my sizing from their site correctly. I ordered 4 jeans from FN last year, 2018 all in the same size and when I received them, ALL FOUR were different sizing and fits. Added to that absolutely none of them had the FN tag on them. They were from 4 different CHINESE BRANDS.
Now I thought I was buying FN jeans, not some random brands products that I know nothing about from China. Which by the way, China's sizing is very different to US sizing.
I emailed FN asking if I would get a refund for all the jeans if I returned them. An automated email said I would receive a response within '24 hours'.
No response. So I emailed again. Same thing.
Sent a third email. No response.
I finally just sent the items and paid $75.00 on shipping to get them to the US. I received confirmation that the items were returned on 05 Dec 2018.
The refund policy on the FN website is that the refund will be processed 'within 5-7 business days'
Skip to January 2019. Still no emails or correspondence and NO REFUND. So I send a facebook message and another email asking them where my money is. FINALLY receive a response from their customer care team asking for information about what was returned. Sent her all the info for the 4 jeans I returned.
Receive an email saying I have been given store credit for TWO of the items when I returned FOUR to them.

Absolute $#*! service from this brand now that they are getting endorsed by celebrities.
They are lying to their customers and selling other random brands jeans under their FN website.
ZERO PROFESSIONAL CONDUCT AND BLATANT LIES from FN regarding sizing, brands and products, response times and refund times.
If you are looking to buy from them make sure you don't want to return faulty items.

3rd time ordering off fashionnova now. 1st and 2nd time i ordered clothing items, shipping was standard and arrived fine.

I'm so tired of this company! I hate this company! If your going to order anything from here DO NOT, and I REPEAT do NOT PAY EXTRA FOR RUSH SHIPPING, NEXT DAY OR EVEN TWO DAY SHIPPING! THIS COMPANY IS THE WORST FOR GETTING ITEMS TO YOU IN A TIMELY MANNER OR IN THE TIME FRAME YOU PAID FOR! I paid $15 for rush shipping (not to mention over $600 for my entire order) and never did the company mention there could possibly be unexpected delays on their site until you pay the money then check tracking and to your surprise it's there! My package was suppose to be here today! According to tracking I won't get it until the end of week. This has happened so many times with this company! Too many to count. This company does NOT give refunds, they do exchanges. How inconvenient. Instead when there's an issue, your offered a low percentage off your next order. This company is all about money. Customers come last! Believe me when I tell you! I've dealt with them for years now and this was it for me! They will never get another penny from me again! Don't waste your time no matter how "cute" the clothes look. I've spent thousands upon thousands with this company. The clothes are just ok. Most of the time the sizing is off and the color you receive is NOTHING how it looks on the website. Shoes always run small. Clothing material for the most part is thin and cheap. I have piles of clothes I never wore because I refuse to be inconvenienced by not only waiting for days for my shipment, but returning the items and waiting for several other days just to get a store credit and buy more stuff that possibly won't fit right. Im over it. It's worth giving it a shot if you never shopped with this company, but I wouldn't recommend making this company a frequent go-to for clothes.

I always adored their clothing everytime I saw their advertisement, I finally had money to buy things Ive been wanting from this website. I picked out things I wanted and made an order, only to be emailed days later saying it was refunded because my billing was incorrect well if it was incorrect then how was money successfully taken out of my account? & it took days to communicate back with me which you can only do through email with them, the only good thing is I did get my money back but it took days of going back and forth and when it happened I researched and read sooooo many reviews Of the same thing and how people have gotten ripped off, I was really looking forward to my new clothes but everything they have is 99,9% out of stock and they dont tell you that until AFTER you place your order, I also recieved only one thing from them and it was a two piece crop stop and skirt, I am a size 3 in jeans and a small maybe medium here and there in tops I ordered a size medium in this crop too outfit a little worried it would be too big or baggy or hopefully it would fit just right but when it came in the mail I tried it on and cant even fit into the shirt! Their sizes are unrealistic and you have to be pretty much a size 0 to fit in anything. So with my rant being over I never got any of my clothes that I picked out which I think it was really because they didnt have half of them in stock but made an excuse that it was something on my part and their sizes are unrealistic. I always dreamt of their clothes because of how stylish it is but dont waste your time its all for the gram and celebrities they use to show off their clothing they could care less about anyone else.

They will sell you defective items and not allow you to return them! Worst company of all time. NEVER BUY FROM THEM EVER

Odered a pair of jeans from them may 09 2017 and recieved a tracking number and paid for 2day shipping it is now the 13th and ive tracked the package its still in pre-shipment and usps awaiting item ive also called them and they said fashionova never delivered the item to them but i also called fashiinova and they said they shipped the item to post office and i should get it within 10days of not theyll reship me the item IF ITS STILL AVAILABLE just dont waste your time and money on this site they are rude and thieves ive got blocked on instagram for asking about my package funny right? They sit on instagram all day blocking everyone that even complains about their item on their page but cant answer phomes and emails good luck to the ones already made a purchase with them im still hoping i recieve my jeans smh

I have ordered with this company in the past before many times and had no issue with them. I did two seperate orders in two weeks on the same card, why the order with the big bucks have to be flagged for fraud? So I did that was requested yadda yadda and havent recieved no word from the customer service agent that was handling my order since I have sent the correct information. So now I call my bank and they told me that they charged my card completely instead of putting the money on hold till my order was verified. I AM COMPLETELYYYYYYY PISSED THE HELL OFF! So now Im in this position where I have no clothes no money no minutes on my phone for calling long distance (Im in Canada) because they dont answer the god damn phone. I dont even want the package anymore because I know for a fact it wont reach in time for my vacation I just a refund (hopefully i get that because from these reviews they arent giving it) Moral of this story: just avoid this website regardless how nice they clothes are.

LOVE the dress pants I purchased, they fit great and I have never said this before but they are a little too long with my heels.

New pink PJs from fashionnova awaited me home yesterday and I was so happy they were all neatly packed. The PJs were so comfortable and breezy.

Fashionnova is my go to store, whenever I need a hot and classy outfit I shop Fashionnova and never disappointed.

This place is a freakin scam and complete joke! They don't care about you, they don't care for your service! They just want to take your money! I'm so upset and totally ruined my day and my thanksgiving! They are so ungrateful for their customers! I wanted to buy two outfits from them this morning since there Black Friday sale came out and it was supposed to cost $32 and right when I was doing Apple Pay on it, it took the promo thanksgiving blackout code off and charged me a whole $65 bucks! So I contacted them thru email because they don't have a cancel order button or EVEN a gosh phone number! So I emailed and if they could just cancel the order and them explaining to them what had happened and all they said was once your order has been submitted we are unable to cancel. But you can return your items when you receive them and get a refund in the forum of electronic gift card. And you can use code blah blah for for 30% off of future purchases. AND MIND YOU ITS A LOWER DISCOUNT CODE THEN IT WAS FOR BLACK FRIDAY! All I wanted was to be reimbursed for the sale That's it! Then I found out their phone number and there "representative" said I could make another purchase and use the promo code again! You know what I don't want your stupid electronic credit. I don't want no more of your grimey company clothing in my closet. IM DONE! My friend has had an issue with them too by them sending her damaged clothing and refused to refund her. Why would I want to return my clothing and pay shipping TWICE As well as sending it back to you! & just to buy my items AGAIN. So ridiculous. Take your money else where. What a horrible company.

I love shopping with Fashionnova the best online shopping I have ever had and I shop online a lot and this store has it all

Im in love with this website. I love buying clothes from fashionnova and their clothes are soooo freaking cuteeee

Fashion Nova is the only place I buy my clothes. They have the cutest stuff for cheap <3

I went into Fashion nova and the girls there are great they help me with what I needed!

I keep buying clothes online from Fashionnova and I always feel satisfied with the quality and design of clothes available in Fashionnova.

Very happy with the purchase of my handbag. A brand new bag with no flaws and perfect condition!

When I put on the clothes I got from FN's Cardi collection, I suddenly look and feel like a fierce woman. I feel like a lioness in these clothes.