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FastFloors.com has a rating of 3.5 stars from 105 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastFloors.com most frequently mention customer service, great experience, and best price. FastFloors.com ranks 7th among Flooring sites.
I placed an order for about $8,000. The flooring came in great condition and the floor looks amazing (see picture). Our contractor ordered 8 boxes too many and I had no issues returning them to Fast Floors. We saved a lot of money over our local company. We are happy we went with Fast Floors.
Salespeople were polite and very helpful. After they received payment, the delivery company made 2 appts for delivery and neither was correct. When they finally showed up, they lost one item and the flooring was damaged. The driver left before we could inspect shipment and forged my name on paperwork, stating I received shipment in good condition. I have been attempting to resolve this issue with Fastfloors for 2 days, but they will only communicate by email. Now they are refusing to acknowledge the damage because the driver forged my name. Upon opening the boxes, most of the planks were chipped in ALL 30 boxes of flooring. Purchase 2/12/21; delivery 3/9/21
Started off as a wonderful experience, should have known it was too good to be true. Discounts offered for amount purchased, discounted shipping, etc. Then... they couldn't find the flooring. After multiple calls from my representative, I told him to take a couple of days and find the flooring before calling me back. Boy, did that backfire---he didn't call for 2 weeks, then when I start trying to call him back, kept getting his voicemail. After 4 voicemails, called his supervisor, guess what, got his voicemail too! Called the main number and refused to allow them to send me to anyone's voicemail. Some man answered and informed me that my order was cancelled, and I was going to get a REFUND of my money. Funny thing the date and time of said cancellation was less than an hour before I called. No calls, no explanation other than some mumbo jumbo about not being to find the flooring. No phone call to discuss a possibility of trying another floor, NOTHING! JUST DON'T WASTE YOUR TIME--I WAS IN THIS PROCESS FOR ALMOST A MONTH...
Products used:
Never received my order
Johan de la Hoz was efficient and and very knowledgeable. He was able to give me a quote very quickly. A very fair price. Thanks!
IF YOU GO ANY WHERE ELSE YOUR CRAZY. I SHOPPED TILL I DROPPED, THANK GOD I CALLED FAST FLOORS. THANKS CHRISTIAN DIAZ YOUR THE BEST...
Tip for consumers:
IF YOU HAVE FLOORING NEEDS DO YOURSELF A SOLID CALL FAST FLOORS
Products used:
cortex 7 plus
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We off exotic hardwood, leather, porcelain tile, bamboo, carpet tile, luxury vinyl and cork flooring shipped nationwide and delivered FAST.
FastFloors.com is one of the original flooring and tile online catalogs starting back in 1994, four years before even Google existed! From the beginning it has been our goal to bring customers the largest selection of high-quality flooring and tile products at the most competitive prices. The big difference between FastFloors.com and most other websites selling the same products is the attention to our customers. We do our very best to make sure each customer gets exactly what they need based on their project.
Our staff of Flooring Consultants are here to insure all of your questions are answered and you get the best product to suit your needs. While we offer some of the best discount flooring and tile material, we handle most of the biggest brand names in the industry and the widest selection. Dealing with multiple partners, we are able to quickly source the flooring or tile you are searching for. When you are ready to get quotes for your next floor or tile project, make sure to contact us first. We will do our best to prove to you that old fashion quality, service and attention to detail are still alive and well.
Fastfloors.com was founded in 1994 and has been serving the needs of its customers since that time. The company is located in Fort Lauderdale, FL, but offers products to people nationwide through an easy-to-use website. We offer a catalog of nearly 500,000 flooring products including tile, hardwood, waterproof flooring, carpet tiles, and related items like underlayment and installation materials for all your home or business projects.
