FedExReviews 2,898

*******032, has been in Columbia SC for 5 days... 44 miles from my house.
Told me once it was to be delivered on March 29th... 4:16 am on the 29th arrived still there... no date for delivery
When will this package be delivered
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Too numerous to mention occurrences of deliveries not arriving where they are supposed to. Latest is an order that was place 29 March 2021 and according to Fedex tracker going from Hagerstown, Md to Frederick, Md. On 1 April 2021, the tracker states it is in Greensboro, NC since yesterday awaiting to be given to the local post office. Why would the package which should be traveling in state, be 3 states away? I give 2 stars because about 50 percent of the time, my packages actually arrive where they are supposed to, on-time or early. 2 to 1odds aren't bad for Vegas.

I called to ask about a packaged that was supposedly delivered at my house on a Sunday which, I was home all day and my house has cameras and no Fedex driver or even a Fedex truck was at my house or in my area... did i mention I had cameras' that also see the road? I opened a case and waited the "48 hours". Not one call or and email came so I called to get an Update... oh they finally assigned someone in the 46 hour of the 48. Ok no problem so I waited another day to see what they found. Here it is more than 72 hours after I reported so I called and asked for an update. The lady told me my case was closed. (Again I received no email or phone call). She told me that she couldn't give the reason why my case was closed and i had to call back in the morning to talk to that department... Oh really... i was told by every representative that i would either receive an update by email or by phone. I called a little later just to check if there was an update and the voice system said to contact the shipper... ok so is it up to the shipper to replace and item that FEDEX lost and use their funds to replace the item?

I was scammed by Fedex. My package was never delivered. I received a delivery notification, checked outside, no package. My package was stolen! They denied my claim. $880 worth of goods. Smammers.

I wasn't even going to give them 1 star but it's required to leave a review. Fedex has the slowest package delivery and when you sign up for updates you don't get them. I'm waiting on 3 boxes and have no idea where they are or when they will be here. Due here yesterday! And no one knows where they are!

Worse company ever! Driver delivered my husband's package but not my package the same day and marked both packages as delivered. I had been since then non stop calling them and their customer service company trying to get hold of my package which they say oh sorry its returned back to our facility by the driver (why? Dont ask as they dont know and i dont either)
The worst part is they refuse to change the status online from delivered to not delivered so atleast i can file a refund claim.
Which i did but since the bank asked for tracking info and as per that it shows delivered my claim was declined. I have no clue where my package is.

Right now i am typing this review while on hold at one of the zillion calls with fed ex customer service agents. Who clearly confirms my package was not delivered as they see in "THEIR SYSTEM"but refuses to change the status online so i can see the same. To me it was showing "delivered" which now doesnt even show that. It just shows error. But they clearly refuse to update that info.

I am unable to confirm or prove to the shipper or the bank that my package was lost and was not delivered and that the carrier FED EX refuse to change the information to the correct one online!

Awful customer service. They screw up and only offer charging you more money to get your package back as their solution. Trying to get a hold of someone who can actually help you is a waste of time. They promise everything's fixed and you give them the benefit of the doubt and the continuously mess up again and again. I was told I couldn't speak to a manager or supervisor on the phone (ON THE PHONE) because of the weather. Yea you read that correctly. The manger I did finally speak to was rude and very inconsiderate. She basically mocked me and said there was nothing she could do. Spend your money elsewhere. Save your time, money, and sanity and use UPS or USPS. FedEx is a joke of a company and I honestly don't understand how they are still in business because I see way more bad reviews than good. I wish I looked up their reviews before I ever used them.

I ordered couple of products from Mypillow.com on 2/20. Mypillow shipped the order on 3/16, and it was delivered to Fedex facility in OSSEO, MN on 3/17. I have been monitoring the package tracking for 8 straight days without any further info. Today I called Fedex, and they said it was considered lost since it was not delivered in 7 days. I urged the operator to call that OSSEO facility to enquire about it, and she would not. That Fedex organization became like a governmental organization. They only give those cliche answers and wouldn't think outside the box.

This company is insane. They handle your items with no respect and when they loose it (which they do a lot), they are not even sorry. They have no information on where the package is coming from, where or who lost it, they just told me they cant they cant track it anymore and basically, I am on my own. Save your money and never ever deal with this absurdity

Well, we all know how bad FedEx service -- particularly FedEx ground -- is. That's certain, documented, and no longer in question. And, they seem no longer to care; they "give good phone," but actually do poorly. So, what is one to do? Let's all help ourselves while we send a message to FedEx that they will finally hear. My company just closed its FedEx account, and opened accounts with both UPS and DHL. To my pleasant surprise, they a) do MUCH better delivering, including both ground and air service, and b) have VERY convenient drop-off locations AND offices!

I ordered 2 packages on the same day. Paid for 2 day shipping on both. One from the west coast and one from the mid west. Today the California package arrived, a day late but understandable give the state of things. What has me irate is that the other package sat in the same center as the one that arrived today, not for 1 day but 2. It is now Friday (4 days after the package left the shop) and the emergency repair parts I need won't be in until Monday at the very least. No refund, nothing done about it just a half hearted sorry. If you're going to offer a service at least make an effort. I would not have been mad if the package was going to be here tomorrow, but they don't do weekends at the FedEx.

I had a package come for a overnight shipping and never got my packege they ain even try n deliver it they jus sent it bck to my mom again and then she reshipped it it was suppose to be here yeaterday and never came were my package at dawg

UPS never failed to find my residence. I've even received calls for guidance. If fedex can't find it they'll report back to shipper that it's a wrong address when it's not. No calls, no notification, no anything except WRONG ADDRESS because the driver can't find his@$$ with both hands. And apparently their management will back them.

FedEx lost my package of apparel just so happens to be over 200 dollars worth. This will be the last time I use FedEx for anything. Thank God they are not handling my Yeezy 450 that cost 1200. 00. When this happens the suppler automatically thinks the customer is lying, about receiving there order and wont a replacement like the handler had no part what so ever in it coming up missing. When you call FedEx customer service they just tell you what you wont to hear to get you off the phone. Never Again

I ordered a pound of Panacur granules for my dogs. I had to get a prescription from my Vet. This costs me 489.00. I ordered from California Pet RX. It was shipped and Fed Ex said it was delivered on Feb 4,2021 at 11:44 am. IT WAS NOT! My package is no where to be found. I live in the country and we have not had any theft problems in our area. Our GPS always leads people to our neighbors. Fed Ex said they would contact the driver. That did not happen. I never received not one phone call from Fed Ex. California Pet RX filed a claim only to email me and tell me that Fed Ex denied the claim and closed it out. BULL$#*!. WHERE'S MY PACKAGE! I called Fed X and ask to speak to supervisor... no supervisor. I ask for the name of the guy that delivered the package... they cant release that. I asked to file a new claim... they cant do that. They put it off on California Pet RX. I called CPRX back and they preceded to tell me it was a prescription product and Fed Ex said they delivered it. They told me that they couldn't start a new claim. Finally she put me on hold and said she would speak to her Manager. I was still told it was Fed Exs denied claim. After complaining second time, I was put on hold so she talk with her manager. They agreed to refile a claim. CPRX did there job shipping it to m
Its Fed Ex who is the screw ups. Wouldnt you want your product especially if you spent 489.00? So now we wait. It's a waiting game
I will pay 350.00 for a lie detector test, and when I pass it. Fed Ex can pay for that and my product. If this is not resolved. I will pay them a visit in person!