FedExReviews 2,900

If I could give them 0 stars I would. I received an email yesterday saying my package would be delivered today. I made sure to be home, and I printed out the "Shipment Release Authorization" form and taped it to my door so it can be clearly seen in the unlikely case I missed the driver. At around 10:20am I see the FedEx truck pull up in front of my neighbor's house. I was expecting the door bell to ring or for my Ring doorbell to show that the driver was leaving a package. Instead, a get an email saying that they attempted delivery but that I wasn't home. THEY WENT TO THE WRONG HOUSE! The driver could not read the address label on the package! I know that they went to the wrong house because they said they left a "missed delivery" notice on the door and there was nothing on my front door except the "Shipment Release Authorization" form! I called about 6 or 7 times and each time I was told that the customer service representative was reaching out the dispatch center to get the driver to come back and/or let me know where they were to meet them to get my package. Nothing happened. At about 2pm I finally drove out to this distribution center to see if I can get it here. I called one more time and asked to speak to the supervisor. The supervisor told me the distribution center closed at 12pm (noon). How come nobody else that I talked to told me this? I spent about 45 minutes on the phone and the "supervisor" said that nothing can be done and I would have to wait until the next day for my package because the FedEx driver couldn't read an address correctly on the shipping label. I will never use FedEx for any shipping ever again!

Their employees routinely steal items from my packages and they never do anything to fix the issue. Don't use!

FedEx employee noted no one at residence at 1838hrs eastern time. Meanwhile we have been hosting a family gathering for the holidays with numerous vehicles in the yard and a dozen kids playing outside. With clear visibility of our neighbors yard there was also not an attempt to deliver to a neighbors house for the excuse of a wrong address. When reached out to FedEx customer service initially I was told they would contact the driver and have my package delivered as I notified them within 10 minutes of the false claim that was updated on my FedEx account. Driver did not return and follow up call noted it would be 2 more days before my package was attempted to deliver again. This company is absolutely miserable and I can not understand why any corporation would allow this company to deliver their goods. This company will ruin the reputation of other businesses due to Lisa poor customer service and lazy $#*! employees.

I was expecting a delivery of a package from a company order value of £839 on Wednesday 23rd November but FedEx sent me a message at 7.30pm stating that they attempted delivery which is a LIE!
I checked my CCTV and there was no sign of them...liars!
Probably they could not find us and gave up and returned back to Milton Keynes depot.
I then contact their customer support on Thursday as conveniently their telephone lines close at 6pm and it was like talking to idiots as they never listened to my concerns.
As I was talking to them I received an email from FedEx saying they are delivering the items today again up to 6pm...WRONG!
I receive a further email update stating that due to operational issues the £839 order cannot be delivered today!
I spoke to Rehan at FedEx customer support, again cannot understand them and them me as we got nowhere again.
This company should close as they are worse than Hermes/Evri and that's saying something.
I've told them to return the £839 order back to the company and they can explain to them why I am return8ng the packages!
I have also contacted the company telling them my frustration.
FedEx DONT CARE THAT YOU ARE WAITING AT HOME ALL DAY FOR THE DELIVERY TWICE!

I waited outside for 4 hours I got a notification that my package couldn't be delivered because ( Noone was there to receive it... they didn't even passed by the house... 3 days trying to deliver it!

We have reschedule the delivery and package was delivered on the previously described delivery date. It took us 5 minutes to explain the call service center the actual issue and then they said they can't do anything. I just lost the good worth 50+ euro just because this guys don't understand the meaning of postponed delivery.

I am sending an Amazon Firestick to a friend in Haslett, TX. I sent it on 11/14/22, due to arrive 11/17/22. It's 11/23/22 and still no delivery. Package is still in Ellenwood Georgia. I need a $100 insurance payout for a lost item. I will never use this service again.

My Fedex Tracking Number: **************.
It is expected to deliver 8 days back on 14th Nov 2022,

This is having very confidential original document, if it is missing it will be huge loss.

Fedex Brand is loosing now because this kind of carelessness and insincerity, I recommend NOT to use Fedex for shipping and to use any other shipping.

I live in a very small town. Which make my closest FedEx about an hour or so away from me. Add to that I am a little off the beaten path, that they choose to travel. They will send you a date an will NEVER hit the date. You can not call CS as they will only parrot back to you with the email says. I waited over a week past the time I was SUPPOSED to receive my shipment, I then called and of course can't get past the automated system.
It did finally arrive a week after the fact.
The delivery person said that it had been rescanned 7 times. Meaning it went out and went back to them several times. And only until I pitched a fit did it arrive. As I type this I am still waiting on a package that has taken over a week just to move. How they stay in business is beyond me! They mark and send emails to and say package was delivered, when it was not. They need to go belly up! I give them - x infinity!

$#*! YOU FEDEX MY POKEMON SCARLET AND VIOLET GAME IS COMMING A DAY LATE FROM LAUNCH! YOU SHOULD NOT EVEN BE A COMPANY AND I HOPE YOU BURN IN HELL!

Absolutely dreadful service - I only awarding one star as I was not offered the option of awarding none. Goods not delivered, live chat customer service promised calls and emails that never happened no matter how many times I asked. I would never choose to, or recommend anyone using FedEx.

Even if the package is supossed to arrive on a certain date it never will its the worst delivery company ever and fed ex mexico is worst i will never use them again the packages never arrive on time whenever i use amazon my packages always arrive early

Can't design for $#*! on their website took me a whole day and I'm still not done with just a sample, not worth the time and patience. Waste of time, and will never come back to the $#*! website.

This is by far the worst company to ship with or receive anything with! I wouldn't trust them to deliver melted crayons across the street from them, due to there would be delays and it'd take them 2 weeks to even think about delivering it! They have awful customer service if you can even reach someone, and when you do they blow you off. The drivers are just as rude. And heaven forbid if you're waiting on medical supplies. You might as well just risk it and take your chances because your stuff won't be delivered on time anyways.

Was suppose to receive my package via FedEx Nov 12,2022. Instead it was dropped off at another resident where I doh't know but text showed it was dropped off at my residence. Same day a pkg was dropped off at my residence but it was not addressed to me. I live on SR 56 and the address on pkg was Kingston Pike. Called FedEx and they are looking into it but haven't heard anything yet. Expensive purchase but apparently someone else is enjoying my purchase. SO DISAPPOINTED IN FEX EX. How can a company do business this way. I remember yrs ago she you could depend on them but to now. I hope when I order something on line they never use this company for shipping Why don't they take pictures when they deliver showing where the pkg was left like Amazon does. Then there wouldn't
Be any questions as to where your pkg was left at.

Not once, not twice, not thrice but numerous times Fedex drivers can not my find my address!
There is no way to contact, email or phone them.
Epitome of stupidity!

Apparently my package disappeared. According to the tracking number. Never left. I went there personally and call a hundred times, I have try everything and they are not being responsable of this. I am really sad because half of my clothes are there. No wonder why is lost.
Please don't use fedex. They don't care about their customers. It's too big to care about the Client.